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I have been going to Advanced Eye Associates for 4 years and will not go anywhere else. Dr. Fierce has a great bedside manner & explains things to you & never rushes his patients. The staff are so... friendly. The eyewear is in style & my glasses have always been fitted perfect.VIEW MORE »VIEW LESS »
I had been going to Advance Eye for the last two years and have always found the staff and the doctors to be not only very professional, but personable as well. Most recently I had a bit of an... emergency situation and they have gone the extra mile in taking care of me..my problem has resolved, but I really felt that the TLC that was shown by everyone was above and beyond. Just not what you see in the medical profession these days! Thanks Advance Eye team!VIEW MORE »VIEW LESS »
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I have been going to Advanced Eye Associates for 4 years and will not go anywhere else. Dr. Fierce has a great bedside manner & explains things to you & never rushes his patients. The staff are so friendly. The eyewear is in style & my glasses have always been fitted perfect.
Posted: 3/22/2013 • Link to this review
I had been going to Advance Eye for the last two years and have always found the staff and the doctors to be not only very professional, but personable as well. Most recently I had a bit of an emergency situation and they have gone the extra mile in taking care of me..my problem has resolved, but I really felt that the TLC that was shown by everyone was above and beyond. Just not what you see in the medical profession these days! Thanks Advance Eye team!
Posted: 7/07/2011 • Link to this review
Dr. Fierce and Dr. Long are great. They take their time and you never feel rushed. They do a very thorough exam and take their time to explain everything to you. We have been going there for 3 years now. The staff is really friendly and go out of their way to accomodate you. I had some issues with my insurance and they have been extremely accomodating. It feels like a place with personal service as opposed to a factory trying to get as many people through as possible. I highly recommend!
Posted: 3/09/2011 • Link to this review
I would like to say that this was my first time at the new office location. I always have gone to Dr. Fierce just at a different location. He is great, a very nice man who always takes his time and never makes you feel rushed. I have never had any problems with him or any of the staff. I would like to comment to one of the other reviewers though. I can understand that being in a new location with new equipment and even new staff( then what was at the last place i went to to see him ) there are going to be kinks sometimes. Like I said Ive been going to Dr. Fierce for Years and I'm sure that he would correct any kind of mix ups right away. I am surprised that anyone could ever give them a 1 star rating. I also think sometimes people over exaggerate when things tend not to be perfect. But for myself the staff and everything and everyone else were perfect. They were very Nice courteous and professional. I got everything I paid for and then some because everyone went the extra mile!!!!!
Posted: 9/23/2009 • Link to this review
Dr. Fred Long and Dr. David Fierce are by far the best eye doctors in the area! I have had a difficult time finding eye doctors that can meet the needs of our entire family. I have a difficult prescription and have spent so much time with other doctors trying to get my glasses right. I also have a very picky and hard to please teenage daughter that hates glasses yet seemed to find several pairs she wanted with the selection here. We have seen both doctors and couldn't be happier. The staff has always been very jovial and pleasant to deal with.
Posted: 9/10/2009 • Link to this review
Dr. Long is a wonderful eye doctor and after going to other places for a couple years because of insurance, I went back to Dr. Long at his new office. He was great as usual, but working with his staff has been a complete nightmare. After my first visit, I was told I could come by to pick up my new glasses. I lived about an hour from the office, so I checked the website before I went to see the office hours. However, when I got there it was closed because the hours on the website were wrong. When I finally was able to go back to pick up my glasses, I ordered my contacts. I was moving out of state in 2 weeks so I asked multiple times if they would arrive within that time frame. I was told they would be there within 5 days. Well that 5 days went by and I didn't receive them so at 10 days I called. Not only did they not have my contacts, the person there couldn't even find my chart. They gave me a spare pair until the boxes arrived but of course they gave me the wrong prescription which I had to correct them on. I did receive the contacts in 5 days after that, but then when I opened the box it was the wrong prescription - again. I called and they said they would remedy it again within 5 days. Well it has now been over 2 weeks and I still don't have them - it has been 2 months since my original appointment and I don't even have contacts to wear. Every time I call no one knows what is going on. As good as Dr. Long is, he isn't worth the hassle of dealing with his staff.
Posted: 8/26/2009 • Link to this review
I have been seeing Dr. David Fierce for years at his previous practice and was upset when I found out he had left and they would not tell me where to find him. I can understand, as I am sure that practice would lose most of their patients as Dr. Fierce is that good! He takes his time and works with you until you are happy. Over the years I have had so many eye complications and even emergency calls to Dr. Fierce on weekends and he never hesitates when called for help. I am just so thankful I found him and I love this new office and the employees are really great too! Great move Dr. Fierce!
Posted: 8/19/2009 • Link to this review
I've gone to a lot of other eye dr.'s but they really are the best. they are not like well i don't think i'm aloud to say their names but you know those chain stores that advertise and what happens is they don't include anything and most importantly i have not gone to one of those chain stores where they have gotton my prescription right yet. Also i feel like a herd of cows on how fast they put you thru and that's probably one of the problems they don't take their time with you so they get everything wrong. ok so that's another story. This is an awesome place. The people are friendly and Dr. Fierce is just outstanding. Most of all my glasses were correct and i can see!
Posted: 8/11/2009 • Link to this review
Dr. Long is an example for all to follow. He loves his job and he loves his patients. He is thorough and spends as much time with you as needed. No rushing you out the door to get to the next client. He is an incredible person and and treats everyone as though they are his favorite. His staff is superb, too. I don't know how his prices compare. It don't care. If I am paying more, it is worth it. I leave every year, confident that I have received the best service.
Posted: 7/10/2006 • Last edited: 1/02/2008 • Link to this review