I have used them several times over the years and they are just so Great! I really can't say enough about them, they are very nice and professional especially Nicole, who is one of the lady's that answer the phone. Also I have had the technician Robert come out to my house like I said many times, and he just goes the extra mile on everything he has done for me in the past. He has even taken the time to pray for me when I was sick. If you ever need a garage door guy, this is the place to call. They stand behind their work and come right out if you have a problem, unlike a lot of other companies i had used in the past, who I couldn't even get them to return my call. They have worked on my gate, my garage door and my opener over the years at my house. I'm telling you Just a Great group of people if you have to have work then this is the company you need to call. I just can't say enough about them!
Posted: 8/30/2014 • Link to this review
They have always been really friendly over the phone and their technicians have always been very nice when they came out to my home. Their prices are Great! You get more things included in their price. It's not just fix 1 thing and charge me for that, it's doing multiple things for just the cost of the 1 thing. I call around on everything I do, and they just go above and beyond what anyone else does for the same costs or cheaper! I've used them for going on ten years now! And I won't use anyone else!
Robert was the tech that came out and fixed my door and now it works better than ever! I also had 2 other companies come out before them and they said it couldn't be fixed! They did Great work and Saved me money, and I will use them from now on!
The people at Affinity Garage Doors are just great! Every time that I have used them they have always been so professional. They get in do the job right, on time and never have any issues after that. I actually have about 10 rental properties that I always call them out for any work that needs to be done and I have been using them for about 12 years now! They always do what they say they are going to do and if you happen to have any issues they will come back out no questions asked, even if it ends up being just my or my tenants human error! They are just a great Christian Company , I recommend them to everyone I talk to.
I called them late in the evening. My door was stuck side ways. They came right out within an hour. They did an amazing job. They were very friendly and explained everything to me so that I could understand what was going on. I will recommend them to everyone I talk to. They were just a Great Company!
Posted: 9/23/2009 • Link to this review
They were very courteous over the phone. I had to call back and rescheduale my appt. because i had to work late and they worked around my work! I loved the fact that they are a christian company and that I was sowing back into the kingdom. The technician they sent out was very nice he answered all of my questions and then some. My door was working Great when he left and the Prices were Great!
Posted: 8/11/2009 • Link to this review
They were fast to get out here to fix my door and did a great job. They called me on their way out so i didn't have to sit and wait on them. I wouldn't use anyone else! They worked around all of my junk in the garage, although i did try to move it. They just went the extra mile to work with me
Posted: 8/11/2009 • Link to this review
They were very nice on the phone and they came out when they said they would. The technician was very courteous and he gave me several options, but the main thing is that my door was working better than ever when he was finished and the price was good.
Posted: 12/12/2008 • Link to this review
Rick showed up on time to meet my schedule and completed a repair that 3 companies told me would need a replacement. He saved me money and inconvenience. Lived up to the reviews I had read here.
Posted: 9/23/2008 • Link to this review
I have used Affinity Garage doors on 3 occasions ... and they have always been a pleasure and 2 times a lifesaver! The first time we used Affinity, My husband and I were driving up to a private class held at someone's house, they had a steep driveway, can you see this one coming? As he pulled to the front of the garage, pulled up the emergency brake (didn't put the car in park) decided to reach to the back seat and WHAM ... we go flying into the garage door. I was frantic, we called Affinity and they came right out, repaired the door and even tweaked the door opener to sound better than it did new (per the homeowner). As if I needed something else to hound my husband with, this is one I don't let him forget! Since then we had our own door replaced (no fault of the hubby) it was just overdue ... and wow, what a difference the garage door makes and the great compliments from the neighbors! The 3rd time my fathers employee decides to go through a customers garage door with a forklift in the raised position, Well.. off with the door and in comes Affinity, to the rescue again! All 3 times they have been wonderful, fast, and repaired or replaced the doors to better than new. They go the extra mile with customer service, they don't try to add bogus charges to the bill or "upsale" you, When they gave us a quote that's how much we paid(unlike other companies I called, you have to read the fine print). With our track record... I may even add them to our speed dial!
Posted: 6/10/2008 • Link to this review
They replaced our garage door and went the extra mile for me. They were $200 less than a competitor and just great to do business with. The door is great and quiet like they said it would be. Robert and Rick were so nice and just a pleasure to do business with. I hope that I never have to have my door replaced again but if I do I'm calling them again!!
Posted: 3/19/2008 • Link to this review
Affinity has done work for me twice on our garage doors, both times it was technician Rick. While I do find their prices a bit higher than going market prices, I balance that with their speed of service and quality workmanship. Rick is always courteous, does quality work and shows up exactly when they say he will be here. My opinion, pay a few dollars more and have peace of mind knowing the job is done right the first time. I will use them again and recommend them to others.
Posted: 3/10/2008 • Link to this review