The tone of his rebuttle says it all. How many times did he insult us? I would let it be, but he chose to insult my 4, well cared for and well loved house dogs, one of whom is 17 years old. In response to his falsehoods: My dogs are not strays! I agree that we did not make it clear that we wanted the front of the house done today. That is why I politely asked him this morning if he was going to be able to do it today or not. He pulled out a copy of his email, with the estimate for $80 to pressure wash the front of the house. His estimate for the deck was $1,200 and a pergola was another $900. I then ASKED if he had time today to do the house and he said "sure". He made no mention of how busy he was or that he couldnt get it done within the agreed upon time frame. Later after his employee seemed to walk off with the job undone, I asked for future written info to ensure that no more miscommunications occurred. I am willing to spend money for jobs that are well done. I am a veterinarian and not hard up for money as Gary tries to imply. The other contractors were very nice but suggested that since an acrylic stain was previously applied to the deck, they would not want to stain the deck and suggested I get a painter. I was wary that Gary said it would be "no problem" after several contractors advised against using any oil based stain over acrylic. We have a new contractor coming out next week. BEWARE!
Posted: 6/30/2011 • Link to this review
These ladies have a mess of a deck, and our unfinished pressure washing is the least of it. The deck was stained with latex, then later oil. It is light brown, dark brown and totally bare like a spotted dog. I spent weeks emailing about the process, and today was simply supposed to be pressure washing the deck to see how the various stains came up...an experiment. I had included the optional pressure washing of the moldy front of the house to our estimate. The potential customer never asked for it and absolutely never said anything about wanting us to do so today. The understanding from the beginning was that I was already busy, but to my knowledge, I was the only person so far that wasn't talking about an expensive solution or hadn't blown them off completely, hence our agreement to pressure wash, explore and test some stain samples before going forward. All of the emails since the estimate was given implied tightness on money and doing the bare minimum, so it was with surprise that I arrived to a client expecting the optional front of the house pressure washed this morning. Needless to say, that wasn't going to happen between 9am-1pm, since that was the time we needed to pressure wash just the back deck and stairs. As expected, some stain came up better than other areas, this left the deck still looking splotchy, so with a hard deadline of 1pm, there was really no other reasonable solution, but to come back the next mutually agreeable time slot to finish. The new third lady, added today, suggested tomorrow morning to come back, which I agreed could work with our schedule with minor adjusting. She called later to say Saturday morning was better, to which I said I would have to confirm our other appointments and look into it before I could commit...but was probably ok, at which point she got into me about how there had been all this mis-communication, so I better make Saturday work and they would need contracts now. After weeks of emailing, never a single word about a contract, never a word about pressure washing the house??? I was just trying to use my knowledge and resources to help these ladies save money, in a situation where everyone else is avoiding them like the plague, as there is much drama and little money. In 15 years and thousands of jobs, I had never had an experience like this, so I let her know that our company was already very busy and that I just didn't feel like I would ever be able to get on the same page with all three of them or make them all happy, so not to worry about paying me. Almost forgot, they have five stray dogs in the house, that will trash the entire house if we even come in the yard...talk about a scheduling nightmare...wonder why they've had such a hard time getting their deck fixed? I thought we would have them as life long customers like usual...my bad judgement taking the job, my mistake, my $80 lost.
This company renovated my kitchen in Nov. 2010. Their product suppliers provided quality products at reasonable prices. The installation went very smoothly and the time I was without my kitchen was minimized. The owner Gary was very responsive to all my concerns as were his employees. This company provides quality service and knows how to treat its customers. What a refreshing change from some of my past experiences!
Posted: 2/12/2011 • Link to this review
Looking for someone with experience and great work than I would highly recommend Affordable craftsman they have done over dozen projects for our group of investors E Murray CEO Ejm Enterprise Inc
Posted: 2/08/2011 • Link to this review
Used Affordable Craftsman to help knock out a punch list around the house prior to putting the house on the market. They were very flexible and got everything done fast and to high standards. This is a great company to use to help get the job done. They can execute in many areas, they were able to complete a laundry room, paint, repair a porch, rebuild a fence and much more. Great Company!!!
Posted: 10/02/2010 • Link to this review