Air Masters HVAC And Appliances

18 Reviews

(678) 809-7244

3970 Memorial DriveDecatur, GA 30032   map »

Business overview

Brands Rented or Repaired

  • Admiral
  • Amana
  • Bosch
  • Climatrol
  • Coldspot
  • Coleman
  • Coolerator
  • Corning
  • Craftsman
  • Emerson
  • Frigidaire
  • Gaggenau
  • General Electric - Hotpoint
  • Gibson
  • Heil
  • Hitachi
  • Honeywell
  • In-Sink-Erator
  • Jenn-air
  • Keating
  • Kelvinator
  • Kenwood
  • Kitchenaid
  • Kohler
  • Litton
  • Magic Chef
  • Maytag
  • Noritz
  • Quasar
  • Rangeaire
  • Rheem
  • Sub-Zero
  • Weather King
  • West Bend
  • Whirlpool
  • White - Westinghouse

Service Area

  • Buckhead
  • Cobb County
  • Conyers
  • Decatur
  • DeKalb County
  • Downtown
  • Druid Hills/Emory
  • East Atlanta
  • Fort McPherson
  • Greenbriar
  • Henry/Spalding County
  • Jonesboro
  • Lakewood
  • Lawrenceville
  • Lilburn
  • Lithonia
  • Marietta
  • McDonough
  • Midtown
  • Norcross
  • Peachtree City
  • Roswell
  • Sandy Springs
  • Smyrna
  • Snellville
  • South Atlanta
  • South Fulton County
  • Stockbridge
  • Stone Mountain
  • Tucker
  • Union City
  • West End
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Services

  • 24 Hour Emergency Service
  • Commercial Accounts
  • Do-It-Yourself Advice
  • Estimates
  • Freon Changes & Removal
  • General Repairs
  • In-Home Services
  • Installation & Dismantling
  • Maintenance & Cleaning
  • Next Day Service
  • Old Appliance Removal
  • Pick-Up & Deliver
  • Repairs & Maintenance
  • Replacement
  • Same-Day Service
  • Testing & Diagnostics

Types Repaired

  • Air Conditioners
  • Ceiling Fans
  • Dishwashers
  • Dryer Vents
  • Dryers
  • Furnaces & Heaters
  • Garbage Disposals
  • General Major Appliances
  • Ice Machines
  • Ovens
  • Ranges & Cooktops
  • Refrigerators Or Freezers
  • Stoves & Fireplaces
  • Washing Machines
  • Water Heaters & Pumps

Hours of Operation

  • MON
  • 8:00am
  • 7:00pm
  • TUE
  • 8:00am
  • 7:00pm
  • WED
  • 8:00am
  • 7:00pm
  • THU
  • 8:00am
  • 7:00pm
  • FRI
  • 8:00am
  • 7:00pm
  • SAT
  • 8:00am
  • 7:00pm
  • SUN

* 24-Hour Service Available

Payments Accepted

  • Cash Only
  • Debit Card
  • Mastercard
  • Money Orders
  • Personal Checks
  • Visa

Year Established

1996

Green Credentials

Environmental Certifications,Eco-friendly products

Languages Spoken

  • English

Reviews

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No customer loyalty wanted, 8/10/2013

This is the last time we will be using Air Master Heating and Air. My wife had to call them because the upstairs unit wasnít working. The tech said he found the problem immediately. The drain was... clogged. He wanted to charge us 245.00 for clearing the line but my wife put up some resistance and he agreed to charge us the service call and 95.00 to clear the line. He was in and out in less than 30 minutes. I called the owner, because I thought the charge was a little excessive. He basically told me he thought the tech should have charged the full amount. He thought we got off easy and if we didnít like his pricing find someone else to service our units. We bought the unit from him and have used him for the past few years, but I will take his advice and use someone else.

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I have never been more pleased with an A/C Repair, 6/29/2011

If you need something fixed fast and for the repair to be affordable, Dexter is your man. I called Dexter at 3:30pm to schedule a repair for my broken Air Conditioner and he was able to come by at... 4:30pm. He left to go pick up the necessary parts and had my A/C back up and running by 5:30pm. I have never experienced a repairman that was so friendly, honest, knowledgeable and informative as to what caused the issue. The repair was very affordable and I would recommend Dexter to anyone needing an appliance or HVAC repaired. It was the first time I have had something repaired on my home and didn't feel ripped off while they were leaving. Thank you Dexter...we will definitely call you next time we need someone we can trust.

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Displaying 1-15 of 18

Reviews

poormommy

Reviews: 3

No customer loyalty wanted

This is the last time we will be using Air Master Heating and Air. My wife had to call them because the upstairs unit wasnít working. The tech said he found the problem immediately. The drain was clogged. He wanted to charge us 245.00 for clearing the line but my wife put up some resistance and he agreed to charge us the service call and 95.00 to clear the line. He was in and out in less than 30 minutes. I called the owner, because I thought the charge was a little excessive. He basically told me he thought the tech should have charged the full amount. He thought we got off easy and if we didnít like his pricing find someone else to service our units. We bought the unit from him and have used him for the past few years, but I will take his advice and use someone else.

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Reese2011

Reviews: 4

I have never been more pleased with an A/C Repair

If you need something fixed fast and for the repair to be affordable, Dexter is your man. I called Dexter at 3:30pm to schedule a repair for my broken Air Conditioner and he was able to come by at 4:30pm. He left to go pick up the necessary parts and had my A/C back up and running by 5:30pm. I have never experienced a repairman that was so friendly, honest, knowledgeable and informative as to what caused the issue. The repair was very affordable and I would recommend Dexter to anyone needing an appliance or HVAC repaired. It was the first time I have had something repaired on my home and didn't feel ripped off while they were leaving. Thank you Dexter...we will definitely call you next time we need someone we can trust.

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jhccat

Reviews: 4

Will keep this number

Looked for appliance repair on Kudzu-took a leap of faith and called Air Masters. Spoke with Dexter, explained my problem. The bottom element in my very old oven had burned out. Hoped it could be repaired and last a few more years. Gave Dexter the information over the phone, he got the element and came out to repair the oven. Not having the original element to show the supply house they sold him an element that did not fit. Instead of forcing it in the oven and telling me it was fixed, he explained the problem and said he would take the old element and get the correct replacement.I really appreciated his honesty and the trouble he went to going to the supply house again, which was not close to my house. He came back with the correct part and fixed the oven. He was courteous, professional, honest and just a very nice man. I will definetly use him again and recomend him to others.

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uvalaw2005

Reviews: 6

Prompt, Friendly, Honest

When both ovens in our gas range stopped heating, we feared the worst. However, Dexter was able to come out the very next day, quickly assess the problem, and fixed it immediately. He did not try to overstate the problem, insist we purchase expensive parts, or give us any sales pitch. He simply came in, did the work in a professional and friendly manner, and talked me through the whole process. Highly recommended.

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JFinDecatur

Reviews: 1

Friendly, professional, fast - recommend highly

We returned from being out of town to find our refrigerator not working and had to throw out all our food! I called into Air Masters after finding on Kudzu and got Dexter on the phone. Dexter was close enough to stop by almost right away. He found the problem in a few minutes and asked whether I wanted to pick up the part or have him do it. He got it and came back, had the fridge fixed about 2 1/2 hours after I first called. Great guy, really nice, and professional. I'll definately consider him for other repairs (AC especially) and recommend to others.

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customerwatch

Reviews: 2

Excellent Service

Dexter was very efficient. He answered the need, ice maker repair, quickly, very thorough. Recommend Highly. Price very reasonable.

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wendyo1

Reviews: 1

Best in Town!!

Dexter fixed my airconditioning within 2 hours of receiving my call. He came to my house right away even though he was supposed to be off for the evening. He was very knowledgable and explained the entire process. I highly recommend using Air Masters HVAC And Appliances!

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juliet777

Reviews: 3

True professional

Dexter came out on time, was curteous, knowledgeable and professional. I will use him again in the future hands down.

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Turner12

Reviews: 3

Great Company and great work

Dexter is a great guy. We used him twice within a week. First, he fixed our oven. He knew excatly what was wrong with it when I told him on the phone. Second, he fixed our furnance. Both times he was polite and told me what he was doing and how he fixed them. Thank you very much!

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tuckerres

Reviews: 2

Prompt and professional

I would certainly call Air Masters again. I was able to schedule an appointment quickly and at a convenient time. Dexter Payne arrived exactly when he said he would and was able to solve the problem with my dryer. He was professional and polite and cleaned up completely after the work was done. The price was reasonable for the work required. Highly recommended.

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doinotlikeit

Reviews: 2

Refregirator Water Leak Repair

Dexter was very polite and professional. Although he ran a bit late, he kept us informed and updated. Overall, we're very pleased with the service.

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future40

Reviews: 1

Customer Service Driven

The Technician was very professional and on time. The customer service was excellent. He repaired my washing machine in a timely manner and I definitely will refer this company to all my family and friends.

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Constance8272

Reviews: 1

A Job Well Done!!

Air Masters repaired several applicances at our church and our HVAC units at home. The work done was excellent, truly beyond compare. We recommend Air Masters to anyone in need of superior and affordable appliance and HVAC repair.

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bjlester53

Reviews: 1

A Job Well Done!!!!!!!

Fast, reliable, efficient, honest and very courteous. I recommend this company highly. No surprises with extra cost. Everything is on the up and up. I am very happy with the quality of service I received. Thanks AirMaster HVAC for a job well done. BJ Lester

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DreamAngel

Reviews: 1

BEST in town!!!!!!!

If you looking for fast and reliable service the air masters hvac is the service provider for you!!!! They serviced my hvac unit about a week ago and I was very pleased with the services that I received. I called them the day before and they serviced my unit that next morning. They definitly know the true meaning of great customer service which is why they are the best in town!!!!

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