This is mzakel77's TrustRating, which is based on both the number of reviews mzakel77 has written, and how many other people have voted those reviews as "helpful." It's a way to quickly to determine the value of any single review or reviewer, because it's based on how helpful mzakel77 has been to the Kudzu community.
With it being the holiday season I don't have much money and on thanksgiving, my heat went. Thank you for coming out so quickly and not even charging me overtime for the holiday! My family and I thank you!