All technicians are all EPA certified,we use Eco-Friendly air conditioner pads on all of our installs,R410-A Refrigerant, Reclaim and properly dispose of harmful refrigerants,recycle all metals and install Hybrid Heat Systems.
The experience was great. The service call uncovered the need for a new unit. They went out of their way to take care of us until the new unit could be installed. They added coolant to carry us... over until the new unit was installed. The work was done professionally and the technicians were friendly and helpful. They clean up before they left. An exceptional experience.VIEW MORE »VIEW LESS »
i purchased a system a few years ago, and needed service. So I called AirMasters since they installed my unit, an d $69.95 seemed reasonable. The tech arrived on time. Looked over things and said... I needed a capacitor. I went inside thinking he was preparing an estimate. I went outside to find he had installed the capacitor and it was $215.00. I looked up the part and can buy it on line for $18.00. I understand needing to make a profit but 1100% seems strong for a returning customer. I had him take off the new capacitor. I called the office and asked to speak to the person in charge of pricing but received no return call.VIEW MORE »VIEW LESS »
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We have been an Airmaster annual service customer for about 5 years. They have done some AC repair/replacementwork for us during that time. They have always performed quality work at a fair price and more importantly have stood behind their work completing any warranty repairs in a prompt and professional manner. Our service technician Ray Harding, just completed our spring 2013 A/C check. He answered all my questions and offered some very practical advice on system maintenance and improvement. I would recommend this company to anyone interested in a professianl and fair HVAC service company. MJM
Posted: 3/21/2013 • Link to this review
I was seeing Raymond Harding for the first time. But it was obvious he was not working on HVAC maintenance for the first time! He got to work quickly, did what he was supposed to, told me what he had done and also suggested couple of things that I will need to keep in mind as my systems are now ageing. I liked him and I have been liking AirMasters for past 6 + years.
Posted: 3/21/2013 • Last edited: 2/13/2015 • Link to this review
We recently had a "cycling" heating problem and called Airmaster. Mac came out and determined that the blower motor was overheating and needed to be replaced. Thankfully, the rest of the furnace system was operating efficiently and did not need to be replaced. Mac patiently explained the repair process and the replacement went smoothly. He did a fantastic job. I also signed a service contract as I trust this company. Very good people to do business with!! Highly recommended!!
Posted: 12/24/2012 • Link to this review
AirMaster was one of four companies we contacted on installing a new heat pump and reworking duct work. They were chosen because of their excellent explanation of our system needs and of recent reviews on sites such as this... the work was excellent, timely, and professional. We do highly reccommend this company.
Posted: 11/20/2012 • Link to this review
Peter, I am so sorry that you are disppointed with our service. I have looked in our records and I do not have any record of you calling us. I would be happy to have Jason, our installation specialist give you a call to set something up. As you see from past reviews Jason is very good with customer service usually so I am not sure what happened. We would definitely love the chance to talk with you about any problem that may have occurred. Our office number is 770-307-0406. Ask to speak with Jason or Samantha and we will make sure you are taken care of.
Once upon a time---MAC BEELER was AWESOME because he was the best teacher ever! He taught me how to use my new fancy thermostat!!! Also, Samantha Brown is a life saver because she saved the day when my family and I were very hot in the middle of the summer! My new unit saved me almost a hundred dollars from the last month of the summer the year before! The financing process, the installers, and the salesman were all great. Thank you AirMaster! Karen
Posted: 10/19/2012 • Link to this review
Thank you Karen!!!! So glad that you were happy with our service!!! See you in the spring for your air conditioning maintenance!
I recall the day when I told you that I had a power bill at my home that was over $2000.00 which astonished you. My power bill had always been high for the last 3 years since I had moved into the house. I had certified professional HVAC companies out and service the system and replace filters and they said it was fine. Gary was astonished at my soaring power bills and he ask if I had the system checked and I told him yes and then he asked about the power company and I told him that I had just had Georgia Power out to inspect our home and they said that our HVAC system was drawing excessive power. Gary came out to my home personally and inspected and found out what the real problems were. The first thing he told me was that my filter was the wrong size. The thing that surprised me about this is that it was a certified person that had installed that filter. Gary explained to me that this would enable more repairs and it would clog the coil. He removed the coil and took it and cleaned it, returned and installed it and replaced the other part that was needed. He was very honest with his repairs and his bills. My power bills had always been at $2,000.00 or more. The first full month after having him come out my power bill was down to $650.00 and everything has continued this way for over 6 months, even thru the summer with the pool running.
Posted: 9/10/2012 • Last edited: 2/13/2015 • Link to this review
This is a great company to do business with--from start to finish they were knowledgeable, friendly, and professional. I dealt with four employees--one for a service call, one who came to measure, two who came to install a new part. All of them were extremely courteous and friendly. I totally recommend this company to anyone needing HVAC work!
Posted: 8/31/2012 • Link to this review
Terry, Juan and Henry arrived on time-installed the units in a timely manner. Jason was great before and after installation and made sure I was happy with the product and the installation. Even the owner Gary stopped by to make sure everything was to our satisfaction. Would recommend without hesitation
Posted: 8/28/2012 • Link to this review