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AirTran Airways

59 Reviews

(800) 247-8726 www.airtran.com » View Website »

Business overview

Kudzu's "Best Of" Winner

2012

Reviews

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Great Airline!, 3/06/2008

Great prices, Great service much better than Delta


airtran, 11/07/2007

Their airplanes are usually small and old, even for a 4 - 5 hour flight. So the flight was usally not that comfy. I will not choose it for a long flight. Prices are good. Services are OK.

Displaying 1-15 of 59

Reviews

Atlgal32

Reviews: 3

Great Airline!

Great prices, Great service much better than Delta

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BeardedDragon

Reviews: 258

airtran

Their airplanes are usually small and old, even for a 4 - 5 hour flight. So the flight was usally not that comfy. I will not choose it for a long flight. Prices are good. Services are OK.

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ahf816

Reviews: 9

Stranded in Chicago

On Monday morning I was booked on the 5:45 flight, that flight was subsequently cancelled. The gate agent wouldn't put me on the 6:00 A.M. flight on Delta, nor would she switch me to the next AirTran flight. So I called the AirTran reservations number and they swithced me. Then the new gate agent at the second flight was barely able to get everyone on the second flight. Once the door was closed on the second flight they kept us at the gate for over an hour for a mechanical issue. After it was all said and done I was nearly five hours late and what did AirTran offer as an apology, nothing. It might cost more, but Delta would never do that - Wouldn't recommend ever flying them.

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Miamiguy

Reviews: 4

Very poor customer service

Need I say more!

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LHM421

Reviews: 9

Airlines

Good airfares, but need to be more timely.

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juliesap

Reviews: 7

Airtran is always late

My main complain with airtran is that it is consistently late for departures. Evening departures are the worst, because all the late departures throughout the day have a cascading effect on the evening departures. However, I still fly airtran because it is the most inexpensive between my most frequented destinations: Washington DC and Atlanta.

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LILLADY326

Reviews: 8

Pretty Good

Good airline for if you want to hop on a plane and take a short trip. For a long trip, say across the country, I would choose an airline with larger jets.. I will be glad when they expand their travel destinations.

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kudzujenn

Reviews: 10

Best value!

I fly home to New Orleans alot, especially since relocating here to Atlanta due to Hurricane Katrina. They have the best prices thusfar, and the service is exceptional! No wonder Delta is going out of business!

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cnbcnb

Reviews: 5

Best

They was very respectful and helpful

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gd12know

Reviews: 8

Best airline ever by gosh!

I fly them all the time on business and domestic leisure trips. Those business class upgrades are wonderful. If you don't buy a business class ticket, then ask the gate agent if an upgrade is available. You have to get there early to increase your chances of getting one. Everyone seems to love the new wider business class seats. And you get personal attention from the flight attendant since he/she is only servicing 12 passengers. New planes, new seats, quick trips. And best of all, they are not filing for bankruptcy like Delta.

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ga_dawg_225

Reviews: 21

Average

Airtran is fine if you just want to get from point A to point B. They really could use some TVs and some meals, though. That would be REALLY nice!

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crazypt

Reviews: 14

FLight Delayed

flight delayed out of Atlanta due to connecting flight delay. Overall good service.

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chefpatissier

Reviews: 18

Nice Change

These guys are the best as far as I'm concerned. I even have the delta skymiles and would much rather use AirTran. Hey if you wanna spring for business class it's only a little bit more. All the drinks you want. You even get one or two before take off. Affordable business class, now that's a neat idea.

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kteis23

Reviews: 58

Never had a problem ...

I've flown AirTran to Chicago several times in the past year and a half, twice during bitterly cold weather. Only once was the flight delayed, and that was for just an hour this past December, and that was the day after a plane had skidded off the runway at Midway. Flights have always been on time, fares very affordable, staff very friendly.

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mrjonesy

Reviews: 10

GOOD PRICES

I LOVE AIRTRAN FOR THE GREAT PRICING THEY OFFER.

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