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Reviews

  • Akins Plumbing & Septic Inc. - Lawrenceville, GA -  seancamp82

    Reviews: 2

    Life Savers!
    seancamp82 (2 reviews)
    6/16/2011

    James and William came over this morning to assess my garage ceiling flooding from last night. They were extremely professional and payed attention to every little detail. I would not have seen many things without their keen eye and insight. My wife and I feel much better about the situation and we credit these two gentlemen for making that happen.

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  • Akins Plumbing & Septic Inc. - Lawrenceville, GA -  Allthebest22

    Reviews: 1

    Really works neatly
    Allthebest22 (1 review)
    6/16/2011

    These guys worked really well. Gave good service at great price.They go out of their way to solve problems.

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  • Akins Plumbing & Septic Inc. - Lawrenceville, GA -  hmeownr06

    Reviews: 2

    Tried to Rip Me Off!
    hmeownr06 (2 reviews)
    6/16/2011

    Based on the excellent Kudzu reviews I called Aiken Plumbing to replace a leaking water heater. The guy who came out first gave me an inflated price, then after some negotiation refused to honor Aikin's on-line 10% off coupon. Then he told me I needed a new pressure relief valve for an additional $350 (NOT TRUE!). Then he told me that current building codes REQUIRED a new overflow tank ($300) when replacing a water heater (Called the county-NOT TRUE!). Before I found out all of this I scheduled the job for the following day, and we agreed on a heater with a 12 yr warranty. I agreed to an extra $250 charge for the upgrade from their standard 6 yr. warranty heaters. When they showed up the next day, they were ready to put in the SIX YEAR heater and charge me for the 12 year heater! If I hadn't done my web research and had the Model numbers for all the different heaters, I never would have known! My impression is that Aiken hires independent contractors who drive their trucks. You could get an honest guy or a complete crook! If Aiken actually employs these people rather than subcontracting to them, then STAY AWAY from this company completely!

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  • Akins Plumbing & Septic Inc. - Lawrenceville, GA -  rocky10

    Reviews: 1

    great service
    rocky10 (1 review)
    6/16/2011

    thanks allen and derck for great service on time and very nice thanks again guys for the great service

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  • Akins Plumbing & Septic Inc. - Lawrenceville, GA -  Kayson08

    Reviews: 2

    Excellent service and prices!
    Kayson08 (2 reviews)
    5/24/2011

    We foudn a coupon off the website so we decided to give Akins a try...boy are we glad! The owner answered the phone and he was so nice! He sent two guys out to our house and they did a great job! Very friendly and we just love our new bathroom! We are recommending them to all our friends!

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  • Akins Plumbing & Septic Inc. - Lawrenceville, GA -  Jessa741

    Reviews: 1

    Best Plumbers in Town!
    Jessa741 (1 review)
    5/17/2011

    Had a leaking, overflowing toliet...on a Sunday night, of course. I called Akins PLumbing and they immediately answered the phone. They came out within the hour and solved all out problems! Thanks James for you hard work and he even tightened up the valve our our sink that drips CONSTANTLY! Will definitely use again in the future. I also appreciate the owner calling us the next day to make sure we were satified with the work. A nice touch!

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  • Akins Plumbing & Septic Inc. - Lawrenceville, GA -  calilivin77

    Reviews: 1

    BEST PLUMMERS EVER!
    calilivin77 (1 review)
    2/10/2011

    Best service I have ever had! Employees were phenomenal! I think they should get a raise! I am almost looking around the house for more work just so they can come back and brighten my day! Thanks guys! You rock!

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  • Akins Plumbing & Septic Inc. - Lawrenceville, GA -  Shawnadeegirl

    Reviews: 1

    Excellent Service!
    Shawnadeegirl (1 review)
    2/10/2011

    I am so pleased with the service I received from Akins Plumbing. Jeff explained cost and procedure completely before hand and answered all of my questions. He and Allan showed up early, worked extremely hard and went above and beyond for me. I will use them for all my needs in the future and recommend them highly to friends and strangers alike!

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  • Akins Plumbing & Septic Inc. - Lawrenceville, GA -  DoctorJack

    Reviews: 2

    HONEST & RELIABLE FOR 24 YEARS
    DoctorJack (2 reviews)
    1/06/2011

    I first called Ricky in 1990 to fix a stopped-up septic tank. They were out in about 90 minutes. They drained the septic tank and all was fine. Since then our family has called Ricky MANY times for minor to major repairs. In not one instance were we dissatisfied with the work or the cost. We have recommended Akins Plumbing to at least 25 people over the years. Not one of those referrals were dissatisfied. I give this company the highest rating possible. They do a good job at an always fair price. Dr. Jack Arlington

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  • Akins Plumbing & Septic Inc. - Lawrenceville, GA -  tjwarbin

    Reviews: 15

    Best Plumbers I Have Ever Used!!!
    tjwarbin (15 reviews)
    1/05/2011

    I had a water line that busted and needed to be replaced. I called Akins out and James had a new waterline in that same day for much less than the other quotes I received. I would recommend these guys to anyone. Great job!

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  • Akins Plumbing & Septic Inc. - Lawrenceville, GA -  BeckySloan

    Reviews: 1

    Great service and on time!
    BeckySloan (1 review)
    1/04/2011

    I had various plumbing issues around the house and decided to finally call a plumber. They came right out and fixed all of my issues and pumped my septic tank for almost half of what others quoted me! They showed up on time and I would definitely use them! I even got a great coupon off their website.

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  • Akins Plumbing & Septic Inc. - Lawrenceville, GA -  jamesbrooks27

    Reviews: 2

    busted water main
    jamesbrooks27 (2 reviews)
    1/02/2011

    Called akins plumbing out just for a general estimate to begin with and had consulted with three other company's. Akins seemed to be the best at explaining the problem and helping me understand what had to be done in the hotel parking lott thanks Ricky and James for all the help and understanding .......:-)

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  • Akins Plumbing & Septic Inc. - Lawrenceville, GA -  DShiva

    Reviews: 1

    Akins
    DShiva (1 review)
    12/31/2010

    Review details removed. Did not received the service promised. Will be using another plumber to correct the issue.

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    Akins Plumbing & Septic Inc. replied on 12/31/2010

    We have not done any work for this person to my knoledge

  • Akins Plumbing & Septic Inc. - Lawrenceville, GA -  biker55

    Reviews: 1

    Take advantage of women
    biker55 (1 review)
    12/16/2010

    When I first moved into my house 5 years ago, I was having trouble with 3 toilets. I assumed it was more than a "snaking" issue which I could have done myself. They snaked the three toilets and charged me $450. It took them less than half hour for the job. I wrote a negative review before but Mr. Akins posted that I was just bitter about being divorced (which actually was my choice). Nice way to treat a single mom trying to make it on her own! And very unprofessional behavior.

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    Akins Plumbing & Septic Inc. replied on 12/21/2010

    Mam, Im very sorry for your personal problems obviously it is still affecting you you wrote the same review back in 2008 I think its time to let things go, I tried to console you back then.And I said I would give you A discount because you were not satisfied. That still holds true today go online print the coupon send it to me and I will gladly give you a discount.Ricky

  • Akins Plumbing & Septic Inc. - Lawrenceville, GA -  gower13

    Reviews: 1

    Best in Town
    gower13 (1 review)
    5/17/2010

    The service was fantastic, they were polite and very prompt. I would highly recommend the plumbing and the septic service. We were so impressed with them, that when my son bought his house we called Akins for his septic tank pumping. You will get a very fair price on all of the services they provide. These are awesome. Thanks, Lisa Gower Winder GA

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Description

Akins Plumbing & Septic Inc. - Lawrenceville, GA - Portrait

Ricky Akins has been a Master Plumber in the state of Georgia for over 20 years. When certified he was the youngest Master Plumber ever. Today he uses those years of experience to manage his team and achieve great results with near 100% customer satisfaction on every project.
Akins Plumbing was founded in 1986 as a small plumbing service company. Today, we have grown and expanded but still offer the same great service as we did over 20 years ago! Akins has grown and expanded because of.. our simple philosophies: Hire the best technicians and take care of your customers. This idea is lost on my companies today who have grown and expanded. We keep our customers by providing excellent service each and every time. Our customers know they are getting a fair price, timely service, and expert installation or repair. We are a no-nonsense service company - we are dependable, honest and upfront. No excuses, just results!
Our Philosophy
Akins Plumbing trains each employee on the following:
No project is too small. We treat every customer with the same professional service - whether their project is worth $40,000 or $40.
We quote each project up front. No hidden fees or surprise charges at the end.
We will explain, in detail, in words you can understand what needs to be done and why.
We are available 24/7 365 days a year for the convenience of our clients.
No project is too small. We treat every customer with the same professional service - whether their project is worth $40,000 or $40.
- We quote each project up front. No hidden fees or surprise charges at the end.
- We will explain, in detail, in words you can understand what needs to be done and why.
- We are available 24/7 365 days a year for the convenience of our clients.
- We prioritize service calls based on need.
- We are honest and up front.
- We will show up when we say we will.
- A service technician will call you prior to coming to your house to confirm the appointment and also to discuss the problems.
- A real plumber will answer the phone, not a call center.
Akins Plumber is a proud member of the Better Business Bureau. We also have affiliations with the following organizations:
- National Society of Sanitary Engineering
- Licensed Trade Association
- Georgia On-site Waste Water Associations
- Georgia Plumbing Trade Association
- Master Plumber Class Two (non-restricted)
- State Certified Septic Tank Install Expert
...and many more!

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Business details

Service Area

  • Barrow/Walton County
  • Buford
  • Cumming
  • DeKalb County
  • Duluth
  • Dunwoody
  • Gwinnett County
  • Lawrenceville
  • Lilburn
  • Lithonia
  • Norcross
  • Roswell
  • Sandy Springs
  • Snellville
  • Stone Mountain
  • Tucker

Kudzu's "Best Of" Winner

2012, 2013, 2015

Credentials

We are members of the Better Business Bureau, the National Society of Sanitary Engineering, Licensed Trade Association, Georgia Onsite Waste Water Associations, Georgia Plumbing Trade Association, Master Plumber Class Two, State Certified Septic Tank Install Expert; All of our plumbers are state certified and fully trained in both plumbing practices and safety. We are licensed and bonded.

Hours of Operation

  • MON
  • 8:00am
  • 8:00pm
  • TUE
  • 8:00am
  • 8:00pm
  • WED
  • 8:00am
  • 8:00pm
  • THU
  • 8:00am
  • 8:00pm
  • FRI
  • 8:00am
  • 8:00pm
  • SAT
  • 8:00am
  • 8:00pm
  • SUN
  • 8:00am
  • 8:00pm

* 24-Hour Service Available

Payments Accepted

  • Cash Only
  • Debit Card
  • Mastercard
  • Money Orders
  • Visa

Year Established

1986

Documents

[PDF] Our Service Area
[PDF] What Our Customers are Saying

Languages Spoken

  • English

Videos & Photos

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Photos (4 photos)

  • Akins Plumbing & Septic Inc. - Lawrenceville, GA - Leak Detection
  • Akins Plumbing & Septic Inc. - Lawrenceville, GA - Septic Tank Services
  • Akins Plumbing & Septic Inc. - Lawrenceville, GA - Plumbing Service & Repair
  • Akins Plumbing & Septic Inc. - Lawrenceville, GA - Akins Plumbing


Leak Detection

Photos

Album: Generic
1 of 4




Leak Detection