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Alan Auto Volvo Service

(207) 775-0968

195 Saint John StPortland, ME 04102   map »

Business overview

Reviews

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Car Issues, 3/16/2015

When having a loaner car I got into accident with it. I never had this issue before, and had to file insurance claim. I thought no problem, as mine being primary it should of covered damage to other... vehicle I hit. However, I was wrong, and it didn't cover anything. My insurance company wanted to say Alan Auto insurance to pay, and be the primary carrier. This is not the case when taking loaner vehicle, due to loaner agreement I signed. It clearly states you are agreeing you have full coverage that covers the loaner car. And any damage caused to other you hit. I was fine with this, as this is case with any rental care taken out. I had to fight my insurance company to pay. Therefore, I had to take full responsibility for it. I needed help, and advice on what to do! Alan Auto helped me the whole way with advice, advocating for me and giving me resources to help. It took over a mouth to win the battle, but I did. And it was due to their help, and my persistence that I won.

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Alan is the classic "used car salesman.", 8/10/2010

alan will lie to you and steal your money. avoid his shop like the plague that it is!

Displaying 1-15 of 15

Reviews

gredlics

Reviews: 1

Car Issues

When having a loaner car I got into accident with it. I never had this issue before, and had to file insurance claim. I thought no problem, as mine being primary it should of covered damage to other vehicle I hit. However, I was wrong, and it didn't cover anything. My insurance company wanted to say Alan Auto insurance to pay, and be the primary carrier. This is not the case when taking loaner vehicle, due to loaner agreement I signed. It clearly states you are agreeing you have full coverage that covers the loaner car. And any damage caused to other you hit. I was fine with this, as this is case with any rental care taken out. I had to fight my insurance company to pay. Therefore, I had to take full responsibility for it. I needed help, and advice on what to do! Alan Auto helped me the whole way with advice, advocating for me and giving me resources to help. It took over a mouth to win the battle, but I did. And it was due to their help, and my persistence that I won.

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Nick j.

Alan is the classic "used car salesman."

alan will lie to you and steal your money. avoid his shop like the plague that it is!

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Guest G.

Alan Auto Volvo

Just as I like to take my dog to a veterinarian who loves dogs, I take my car to Alan Auto. The man clearly loves Volvos! The hour plus commute from N...

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marilyn l.

Alan Auto Volvo Portland Maine

I am the original owner of a 1993 Volvo 240. I have used Alan Auto for ten years for the many and complex needs of an older car. This business and ...

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Mark L.

Alan went the distance

While vacationing in Maine, my car decided to overheat and i noticed one of my tires went flat just after i arrived. Anyone can relate to the stress a...

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charles g.

Good, knowledgeable service

Keeping a ten+year-old Volvo on the road and running well can be a challenge. Alan is very knowledgeble about the quirks in each model year and does ...

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Guest G.

Excellence is a habit!

This wildly favorable endorsement of Alan Auto is a bit of a cautionary tale. When I first purchased my Volvo from his shop years back I knew that my...

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Guest G.

Alan helped our son on his day off!

Alan is the best! My son, traveling back to school, had car problems. We live out of state and found Alan Auto Volvo Service on the Web. Alan was k...

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Kay C.

Service

My experience with this company was not good--my Volvo left with more issues than it went in with, and when I took the car to the dealer for a check u...

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Guest G.

quality of service

I have been a satisfied costumer of Alan Auto from it's beginning and as a Mechanical Engineer I very much appreciate their approach and skill in repa...

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julie c.

Thank you Alan!

I went to Alan in the middle of December with my very much broken 1999 volvo, it was chugging and not driveable, it turned out it was the electonic th...

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NAOMI K.

JUDY JUDY JUDY

Judy, You have an opinion on everything and knowledge of nothing. Joe K.

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NAOMI K.

Volvo Repair in Portland

We have a 1990 Volvo 240 wagon and have been customers of Alan's for five years. We realize that Alan takes what he does very seriously and is definit...

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Kay C.

Don't go here

Amen to what Vincent says: the owner is known for dishonesty and deliberate errors that will cause you to pay more when, oh heavens, you find that so...

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Vincent P.

Bad in every way

Expensive, dishonest, arrogant, and doesn't stand behind his work. This man has a well-deserved reputation for dishonesty and arrogance among Volvo ow...

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