I've been to this shop on 2 occasions and have encountered an asian man, on both, claiming to be a "mechanic". I had previously called in, described the repair/service that I needed, was assured that it would be an easy task, and set an appointment. Upon arrival, the asian man was rude, arrogant, abrasive and said he was unable to do the requested service; a simple rear brake installation. If he's a mechanic, why is he on the floor failing miserably at customer service? He's one of those, "I KNOW EVERYTHING" kind of people to be avoided. NEVER AGAIN!!!!!!!!
Posted: 5/02/2011 • Link to this review