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Alarm Capital Alliance LLC

1400 N Providence Rd , Ste 3055 
Media, PA 19063
Phone: (610) 872-4800
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Alarm Capital Alliance LLC Alarm Capital Alliance LLC : Home Security Services, Media, PA



Reviews
by Mike Dobson at Citysearch

Posted on Citysearch on 5/18/2012
Mobsters
I signed a three year contract for their service on my home. Seven years later I notified them to cancel the contract several months in advance of cancelation. THey claim I need to buy out the contract. I stated that the contract obligation was met and exceded. Now they are collecting on me for a rediculious dollar figure claiming weasel words in the contract. THey are totaly out of line, bad customer relations and trying to force money out of their customers for no service. Stay away from these mobsters!
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by VAresident at Citysearch

Posted on Citysearch on 5/2/2012
Difficult to cancel
Horrible company! Stay far away! Too hard to cancel and yet they keep charging you for a service that is no longer active (I moved and had them for over 8 yrs). Ridiculous!
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by Texmex100 at Citysearch

Posted on Citysearch on 3/30/2012
Ripoff alert
Thieving aholes!After I canceled they kept on sending me bills ignoring the cancellation. I could not resolve the dispute over the phone. I agree with the other reviewers about the difficulties involved in canceling. These guys are not interested in customer service, only how much they can rip you off. There are much better alarm companies out there! DO NOT SIGN UP WITH THEM
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by pannam1 at Citysearch

Posted on Citysearch on 3/2/2012
Difficult to cancel!
I would not recommend this company to my worst enemy. They lock you into a long term contract, which AUTOMATICALLY RENEWS without your approval. The only way to cancel is in writing and which they make it very difficult to do. Any legitimate business would not try to screw the consumer over by billing for services they do not provide. I am going to complain to the BBB and the attorney general about these crooks.
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by jakewhite22 at Citysearch

Posted on Citysearch on 12/23/2011
actual review of 'MY ALARM CENTER'
$20 per month ended up costing over $60 per month.They purchase contracts from 'companies' that sell alarm service; this results is poor communication when there are problems they point fingers at eachother and leave you without service.After going without service for several months- and paying for it - I called to cancel. I was told per contract I just had to send it in writting. The certified mail came back unclaimed- My Alarm Center said the address on the contract wasn't where I was supposed to send the cancellation request. After disputing the charges with the credit card company for several months, The Alarm Center finally admitted their error and stopped charging my account. Several months later I got a call informing me that my account could not be canceled- and contrary to what they said before- I had to pay the full term, even though I was no longer recieving service due to their neglect.We tried to work out a deal where I could get my alarm service back up and running- unfortunately, the various contracts they sent me did not contain the agreements we made on the phone- I told them I wouldn't agree to a 'verbal only' deal because they are claiming that any prior verbal agreements I had with them are invalid and now they want me to accept new verbal agreements as valid. Also every contract they sent me was longer than the prior and had more rediculous things such as giving them the right to destroy/disable my system without reason and making it so my system can only be monitored by them. Once i put my foot down and made it clear that I wouldn't agree to 'verbal only' deals, they stopped trying to pressure me to sign a new contract and started trying pointless 'collection' calls.In the end they sent my 'contract' to a dept collector- although I didn't owe them, I paid a settlement amount just so I wouldn't have to deal with them anymore- they've wasted hours of my time, created alot of stress, and failed to provide Alarm Service.Originally I thought they
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