I have used Alex Auto Inc. Many times now. I don't even live near this shop but still drive an hour to get great service that I can trust. I always worry about how the shops will take care if my car.... With Alex Auto I don't have to worry. I know they take care of my car. No worries. They also have very reasonable prices and will actually show you what is wrong with your car, unlike most other shops. Overall great guys and service! A+VIEW MORE »VIEW LESS »
Alex and John are two well knowledgeable mechanics, I will not take my car to anyone else. A++++++
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I have used Alex Auto Inc. Many times now. I don't even live near this shop but still drive an hour to get great service that I can trust. I always worry about how the shops will take care if my car. With Alex Auto I don't have to worry. I know they take care of my car. No worries. They also have very reasonable prices and will actually show you what is wrong with your car, unlike most other shops. Overall great guys and service! A+
Posted: 9/25/2014 • Link to this review
Thank you Austin for trusting us to work on your vehicles, please let us know if there is anything else you need in the future!
Marvin, we really appreciate your loyalty and trusting us with all of your cars, see you soon!
Alex Auto has kept my BMW 740IL running extremely smooth over the years I have been going there. Most recently there a couple of weeks ago for a regular service. I have 444,274 miles on my BMW and I value the way they take care of it for me. This is one of 3 BMWs I have had over the past 28 years and Alex Auto is the best for maintaining them that I have seen. I highly recommend them! Best regards, Ron
Posted: 11/08/2013 • Link to this review
Ron, thank you very much for the positive review. It has been our pleasure to look after your baby, please see us again so we can continue doing great work for you!
I was having trouble with my car so I took it to a national chain auto repair service to have them diagnose the problem. I was told that I needed new mounts and struts and that the cost would be $1592. I decided to get another opinion so I took my car to Alex Auto. Alex Auto informed me that my mounts and struts were working properly but that I actually needed new stabilizers which would cost under $120 for parts and labor. I couldn't believe my ears!! Alex auto performed the repair work and I have been a loyal customer ever since!! It's hard to find integrity in the auto repair business, but I did at Alex Auto!!
Posted: 10/15/2013 • Link to this review
Thank you for letting us help you look after your vehicle, it is our pleasure to provide honest and fair auto repair service to all our customers, please come see us again for all your other needs!
I trust all my 4 cars (mine, wife's, and both teens' cars) to Alex Sr., Alex Jr and their crew. It is a good feeling to have an honest, objective and skilled family of mechanics taking care of you. I even bring my kids' cars back home from college so that I can have Alex and his guys take care of the needed repairs and service. They started as my mechanics and now they are my friends.
Posted: 2/28/2013 • Link to this review
Vadim, thank you for your great review my friend, i'll see you again soon :)
I have been extremely satisfied with Alex's work. I take my BMW to Alex Auto Inc. for service every time. Very trustworthy, professional,and gets the job done right! Alex is also an enthusiast (BMW) who pays close attention to details. He not only takes amazing care for your car but handles his customers personally which makes the experience that much better. You will definitely drive away with confidence and a smile. I'm a gear-head and I am very nit-picky on who touches my car, but Alex's expertise is right on point! And for BMW owners, I highly recommend this fellow man. You're the bomb Alex!
Posted: 2/21/2013 • Link to this review
Andy, I know there are many other BMW shops in your area and I just wanted to thank you for trusting us to be your repair shop. -Alex
Thank you for sharing your positive experience, we are glad we can help you out with all your auto repair needs!
Alex is a great guy and a person that enjoys the work he does (enthusiast). What this means for the customer is expert repair and, for me, was the most satisfying major service I've ever had done to a car. I'm a car nut and I feel uneasy letting other folks wrench on my car but when I met Alex I knew my car was in good hands. Communication was excellent and updates were regular- this is almost unheard of at the dealer. The particular service I had done would have cost me about $6000 at the dealer and would have probably taken at least a week. Alex had me going in two days at 1/3 the dealer service rate. Alex also took care of some other incidental issues with my car (filling the washer fluid, replacing a missing bolt, etc) and didn't charge me for it. Bottom line is the guy knows his stuff and will treat you right. Thanks Alex. -James M Athens, Ga
Posted: 12/14/2011 • Link to this review
James, I know you had a really tough decision to choose the right shop for your BMW repairs. I am very glad you chose us to repair your M5, thank you very much for your feedback!
I have been a loyal customer of Alex Auto for over 5 years now. I have had many issues with other shops around but after discovering Alex Auto I simply refuse to let anyone else work on my car. Alex Jr. is the most knowledgeable, honest and friendly mechanic that I have ever met. Not only he quoted the lowest price but also showed me exactly what was wrong with my car. Most shops simply tell you and often enough they charge you for unnecessary repairs. Alex has fixed my cars numerous times and every time I leave the shop confident and happy. Besides, the level of customer service is extraordinary. This is the shop that will go an extra mile for their customers.If you need quality auto repair I strongly suggest to see Alex. Thank you!!!!
Posted: 3/14/2011 • Link to this review
Thank you for your review, it is our pleasure to provide friendly, honest auto repair at a fair price. Please let us know if there is anything else you need!
My dealer quoted over $1000 the repairs of my vehicle and I took it to Alex Auto for independent inspection. I ended up paying less than $100 for the parts and labor. The service is absolutely great for the money and they explain the nature of the repairs to you before charging you anything. I recommend Alex to everyone.
Posted: 9/27/2010 • Link to this review
We are very glad that we could provide honest repairs and save you quite a bit off the dealer repairs, we hope to see you again!
Finally, an honest and respectable auto repair shop! I have been to countless auto mechanics and this is the ONLY shop that I feel comfortable with and trust. Not only did they explain what I needed, but they also explained what I didn't need. Other shops had quoted me at over $1500+ for the work I needed done and Alex charged me less than $300. The do good work, they are good people, and after using them, you won't use anyone else ever again!
Posted: 12/29/2009 • Link to this review
Thank you for your positive feedback, we hope to see you again for any other auto repair needs!
I was referred to Alex Auto Inc. by a friend, the shop was a little hard to find but once I got there I was greeted very warmly by Alex. They are a family business and him and his son (also Alex) are very friendly and a pleasure to talk to. My vehicle was repaired properly and the first time. The dealer tried to charge me 3 times more for the same job that Alex did. Thanks again and I will be coming back!
Posted: 12/18/2009 • Link to this review
Thank you Melven, it has been our pleasure to work on your vehicle!
I really like Alex Auto. It's kind of an odd automotive repair because it's manned by several Russian people and it's in an odd location off of Buford Highway. Make sure you call ahead to get directions. The owner is a cute Russian guy with great business and people skills. Enough about the quirks of the business. This place fixes your car for the lowest price possible and they won't screw you. I am a female car owner who doesn't know very much about cars. I had an issue with my car and I was quoted $2,100 to fix it from another automotive place. I went to Alex's place and they fixed it for less than $1,000. I love Alex. He is great to deal with and does me a million favors all the time. I have been dealing with this place for several years and it has lasted me longer than several boyfriends!!
Posted: 10/06/2007 • Last edited: 1/02/2008 • Link to this review
Hey Margie, this is a very overdue reply to your experience at our old Norcross location. My father and I want to thank you for being one of the first customers to leave us a positive review and we really hope to see you at our new location. Please do not hesitate to come by and visit our new shop off of Alpharetta Hwy, hopefully it is closer to your home! -Alex Jr.
Chris, hopefully you will read this reply to your review. I am so glad that you helped us establish a good reputation close to 8 years ago! It is from good people like you that we have been able to move to an improved location in Roswell. Hopefully we will see you there and I look forward to meeting you if I haven't done so already. -Alex Jr.