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Alex Fraser Masonry Inc

3 star rating 2 Reviews

(770) 664-2294(770) 664-2294 View Website »

5055 Old Ellis Point Suite D5Roswell, GA 30076

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Business overview

Reviews

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Very Happy with Work, 10/23/2013

Needed our porch and stairs paved/bricked. His bid was very competitive and he had great suggestions for the project. His crew started early each morning and they did a beautiful job. They cleaned... everything up when done. We are very pleased with the work. We would hire him again.

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Customer Review, 5/09/2013

I contracted with this company to replace a brick patio for about $7,000. Paid half deposit in cash. Explained to owner of company and foreman that I wanted my patio put back EXACTLY like it was to... start with only without cracks. Even took the time to show them the things that were important to me. Told them the new gutter downspout had just paid $175 for should be set in concrete or mortar just like the old one so it would fit right. (not done) Told them I wanted them to number all the boards (about 15) off the fence so we would know where there go when put back on (not done). Told them I didn't want patio to drain into corner of house where it stays damp in the basement. (not done and the foreman drained it straight there). Told them I wanted my patio table to be level like it was to start with (not done and have photos showing patio before they started work on it). Then pitch is totally incorrect as it drains towards brick wall of patio instead of away. So far, I have only been met with defensiveness by the company to make this right. It is a shame that the work is not more closely overseen by the owner. I did not see the owner of the company at all from the time the job started until they were through and noticed the problems when I started moving my furniture back onto patio. Will be happy to edit this review to a better review as soon as the company takes responsibility for their actions.

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Displaying 1-2 of 2

Reviews

Alex Fraser Masonry Inc - Roswell, GA -  Loveit50

Reviews: 2

Very Happy with Work

Needed our porch and stairs paved/bricked. His bid was very competitive and he had great suggestions for the project. His crew started early each morning and they did a beautiful job. They cleaned everything up when done. We are very pleased with the work. We would hire him again.

Alex Fraser Masonry Inc - Roswell, GA -  Before
Alex Fraser Masonry Inc - Roswell, GA -  Finished work

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Alex Fraser Masonry Inc - Roswell, GA -  LinJones

Reviews: 28

Customer Review

I contracted with this company to replace a brick patio for about $7,000. Paid half deposit in cash. Explained to owner of company and foreman that I wanted my patio put back EXACTLY like it was to start with only without cracks. Even took the time to show them the things that were important to me. Told them the new gutter downspout had just paid $175 for should be set in concrete or mortar just like the old one so it would fit right. (not done) Told them I wanted them to number all the boards (about 15) off the fence so we would know where there go when put back on (not done). Told them I didn't want patio to drain into corner of house where it stays damp in the basement. (not done and the foreman drained it straight there). Told them I wanted my patio table to be level like it was to start with (not done and have photos showing patio before they started work on it). Then pitch is totally incorrect as it drains towards brick wall of patio instead of away. So far, I have only been met with defensiveness by the company to make this right. It is a shame that the work is not more closely overseen by the owner. I did not see the owner of the company at all from the time the job started until they were through and noticed the problems when I started moving my furniture back onto patio. Will be happy to edit this review to a better review as soon as the company takes responsibility for their actions.

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