We had a major ant infestation in our house. Alexander came out several times and the problem only got worse. My husband found the source of the problem...hundreds of ant hills where the ground meets the house outside. He put down crystals and no more ants. Why the technician didn't find the problem is beyond me. Alexander was a total waste of money. I would not recommend this company.
Posted: 12/05/2013 • Link to this review
We renewed our contract with Alexander our first year living in the house. They have been coming out for 2 years now and I'm very happy. Our first technician was not great but apparently Alexander thought so too and let him go. They sent out a new technician who is on time, does a thorough job and is so friendly and helpful.
Posted: 6/12/2012 • Link to this review
I called Alexander to inquire about what I thought was a termite infestation on one of my rental properties. The reason I called them is because they treated and issued my termite bond on my primary residence. The person I spoke with was very direct and stated that It would cost me roughly $700-$1000 to have my house treated for the problem. I mentioned that I did not really have the funds to complete such a project and she basically said, "sorry, that's what it will cost". So I called Peachtree Pest and WOW what a difference. Peachtree Pest said that what Alexander said was true, they however would inspect for free to determine if it truly was a termite problem and also offered an alternative that was slightly less expensive. Well thankfully I called them as It turned out that it was not a termite problem after all. I am not saying that Alexander would have charged me the cost of a full bond, however they offered me no reassurance or free inspection. Further, there really was no explanation and they were very direct in telling me what it would cost me. I can guarantee that I will be taking my business elsewhere when my current bond expires. I am thankful for finding Peachtree Pest Control.
Posted: 4/07/2011 • Link to this review
They listened to my concerns regarding my parrots and responded appropriately. Rates were very affordable and their employees were timely and full of awesome attitude. This was my first experience with a pest control company and I couldn't be happier.
Posted: 11/06/2009 • Link to this review
I have used Alexander for at least 5 years for pest control. They are always on time, and you always have the same technician. They worked with me when we had a baby (only treated the outside and charged half) on the times when I couldn't leave the house with the baby. I have only ever had to call once in between treatments for pest problems. I would highly recommend them.
Posted: 8/18/2008 • Link to this review
I only had a quote from Alexander but it left alot to be desired. The inspector was young and not too knowlegable. He kept pressuring me to not drill into cinder block and brick and I think it is because they don't want to do the work. He said it wasn't necessary, may damage the structure of the house, blah, blah, blah. When I pressed him on the issue he retracted a bit and said they would do it, of course, and just wanted my 'permission'. Also they use Termidor SC instead of Termidor 80 WG. Termidor SC is a weaker product and costs MUCH less than the Termidor 80 WG. So the fact that Alexander's quote was lower than another didn't surprise me. I was not convinced that I would be getting a top quality treatment on my home. Brandon was on-time for the inspection. Not too hard to do since they would only give me a 2-hr window for my appointment. I did get the feeling that Alexander would stick by the contract and bond. They have a good reputation as a company so they probaly stand behind their customers when they do get termites.
Posted: 11/20/2007 • Last edited: 1/02/2008 • Link to this review
I have been using Alexander Termite and Pest Control for nearly five years and they have been very reliable. They not only schedule regular visits, but have been great at helping with additional problems of other pests on an emergency basis.
Posted: 11/03/2006 • Last edited: 1/02/2008 • Link to this review
I have been a customer of this company for 19 years. Their renewal price has continually gone up, but the quality of service has declined. Their inspections are shoddy, and their business ethics non existent. I will be switching companies as soon as possible. The only reason I've stayed is I was promised that I didn't pay for retreatment, now they are denying that.
Posted: 10/22/2006 • Last edited: 1/02/2008 • Link to this review
We recently contracted with Alexander for pest control and are very happy. They are on-time, courteous and dependable - what more can you ask for? They even came out between scheduled visits due to some critter sightings - now that's service!!!
Posted: 9/18/2006 • Last edited: 1/16/2008 • Link to this review
They always make appointment on time and are reasonable in cost and are easy to deal with. My only complaint is that the records they give you of the treatment, inspection, etc are illegible. They should make sure their inspectors write legibly so homeowners know what was done and what areas of their home need attention.
Posted: 4/26/2006 • Last edited: 1/02/2008 • Link to this review