We have been using Alexander Termite for over 20 years for Termite and Pest Control. From Beverly in the office, to Melvin who is our service representative, the service has been outstanding! When Melvin comes into our home, he is always courteous, kind and informative. I highly recommend this company !
Posted: 5/02/2017 • Link to this review
Been with Alexander since buying our house in 1991. They are reasonably priced and reliable. Right after move-in we found active and old termite damage. They were on top of it and over the years have recommended appropriate booster treatment plans and a reasonable annual bond price. Haven't had issues in many years. Inspector Ricky was just here and was thorough as always. I recommend Alexander!
Posted: 4/28/2017 • Link to this review
We have used Alexander since moving into our house more than 20 years ago. They are reliable, efficient, responsive, and reasonably priced. Now and then they offer new services but there is no hard sell. On those rare occasions when we have asked for a return visit because of still seeing pests a couple of weeks later, that has been done without question or charge. Furthermore, we have been able to keep the same technician for most if not all of those years, and he is consistently friendly, prompt, knowledgeable and thorough. He is, as well, careful as he moves about the house and outside areas, and always lets us know if he notices anything that could cause problems later (such as a new crack running along the mortar of the brick).
Posted: 4/26/2017 • Link to this review
We have used Alexander Pest Control for several years now and have be completely satisfied with their service .Shawn is always on time ,very polite and knows his stuff ,always has answers to my questions , he listens and makes suggestions. We recommend them highly !
Area Atlanta, GA
Posted: 4/22/2017 • Link to this review
Alexander has been our choice for over 10 years and we have been very pleased with their service and professionalism -- always there to answer any questions. We use Alexander for both interior and exterior pest control and find our assigned technician, Shawn, very knowledgeable and polite--- a great representative of the company !
Posted: 4/21/2017 • Link to this review
Alexander was the company that had the bond on the 1972 home we purchased 18 years ago and decided to used them for quarterly pest service as well. If you have a problem between services they will return for free. We had a significant problem with a box elder infestation outside with the bugs entering the house. Our tech treated the problem outside and inside. It took two treatments. We also have some outside treatments around the house for ants. We had to do some digging in the basement near a wall for waterproofing and Alexander had us retreat that area for termite prevention. We had some termite damage in the garage related to wood spikes used in the original garage floor construction. They repaired this under the bond. We have had great service from our techs.
Area Lilburn, GA
Posted: 4/21/2017 • Link to this review
We had a major ant infestation in our house. Alexander came out several times and the problem only got worse. My husband found the source of the problem...hundreds of ant hills where the ground meets the house outside. He put down crystals and no more ants. Why the technician didn't find the problem is beyond me. Alexander was a total waste of money. I would not recommend this company.
Posted: 12/05/2013 • Link to this review
We renewed our contract with Alexander our first year living in the house. They have been coming out for 2 years now and I'm very happy. Our first technician was not great but apparently Alexander thought so too and let him go. They sent out a new technician who is on time, does a thorough job and is so friendly and helpful.
Posted: 6/12/2012 • Link to this review
I called Alexander to inquire about what I thought was a termite infestation on one of my rental properties. The reason I called them is because they treated and issued my termite bond on my primary residence. The person I spoke with was very direct and stated that It would cost me roughly $700-$1000 to have my house treated for the problem. I mentioned that I did not really have the funds to complete such a project and she basically said, "sorry, that's what it will cost". So I called Peachtree Pest and WOW what a difference. Peachtree Pest said that what Alexander said was true, they however would inspect for free to determine if it truly was a termite problem and also offered an alternative that was slightly less expensive. Well thankfully I called them as It turned out that it was not a termite problem after all. I am not saying that Alexander would have charged me the cost of a full bond, however they offered me no reassurance or free inspection. Further, there really was no explanation and they were very direct in telling me what it would cost me. I can guarantee that I will be taking my business elsewhere when my current bond expires. I am thankful for finding Peachtree Pest Control.
Posted: 4/07/2011 • Link to this review
We've been using Alexander for over 8 years and are thrilled. Always on time, always responsive - Jamie is absolutely fantastic! Great service for a really reasonable price.
Posted: 12/20/2010 • Last edited: 1/20/2013 • Link to this review
They listened to my concerns regarding my parrots and responded appropriately. Rates were very affordable and their employees were timely and full of awesome attitude. This was my first experience with a pest control company and I couldn't be happier.
Posted: 11/06/2009 • Link to this review
I have used Alexander for at least 5 years for pest control. They are always on time, and you always have the same technician. They worked with me when we had a baby (only treated the outside and charged half) on the times when I couldn't leave the house with the baby. I have only ever had to call once in between treatments for pest problems. I would highly recommend them.
Posted: 8/18/2008 • Link to this review
I only had a quote from Alexander but it left alot to be desired. The inspector was young and not too knowlegable. He kept pressuring me to not drill into cinder block and brick and I think it is because they don't want to do the work. He said it wasn't necessary, may damage the structure of the house, blah, blah, blah. When I pressed him on the issue he retracted a bit and said they would do it, of course, and just wanted my 'permission'. Also they use Termidor SC instead of Termidor 80 WG. Termidor SC is a weaker product and costs MUCH less than the Termidor 80 WG. So the fact that Alexander's quote was lower than another didn't surprise me. I was not convinced that I would be getting a top quality treatment on my home. Brandon was on-time for the inspection. Not too hard to do since they would only give me a 2-hr window for my appointment. I did get the feeling that Alexander would stick by the contract and bond. They have a good reputation as a company so they probaly stand behind their customers when they do get termites.
Posted: 11/20/2007 • Last edited: 1/02/2008 • Link to this review
I have been using Alexander Termite and Pest Control for nearly five years and they have been very reliable. They not only schedule regular visits, but have been great at helping with additional problems of other pests on an emergency basis.
Posted: 11/03/2006 • Last edited: 1/02/2008 • Link to this review