All American Exteriors

5 star rating 56 Reviews

(770) 957-0504(770) 957-0504 View Website »

21 Pine Grove RdLocust Grove, GA 30248

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Business overview

Hours of Operation

  • MON
  • 9:00am
  • 5:00pm
  • TUE
  • 9:00am
  • 5:00pm
  • WED
  • 9:00am
  • 5:00pm
  • THU
  • 9:00am
  • 5:00pm
  • FRI
  • 9:00am
  • 5:00pm
  • SAT
  • SUN

Reviews

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Extremely Challenging Experience, 4/27/2016

My job still isn't complete. On day 20 now. They fired the Project Manager apparently just before my job started. I am having my siding changed to hardiplank and having the house painted. The... project started 3 weeks laters than I was initially told. Once the crew came, they started on the back side and framed it out all wrong. Didn't go into the corners, didn't finish out as we had agreed to. Had to call the owner out and walk them through everything that went wrong for them to go back and adjust before continuing. Communication has been a real struggle. I am now on day 9 of waiting on the painting to be completed (should have been a 2 day, max 3 day paint job). Crew still hasn't shown back up to finish off the job. I did my research and read the reviews, checked the BBB site - but man have I been disappointed..

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Quality Product & Excellent Customer Service, 2/07/2013

I had all my windows replaced by All American Exteriors. Everything from the first call to job completion was a pleasure. When they said they were going to be here, they were. They were very... professional and well organized. When it came time for installation, the installers were also pleasant and professional. They were friendly, respectful and wanted me to be happy with the final product. This probably wasn't a typical install for these guys because some of the existing windows had completely rotted through and they had to do some additional framing and trim work, but they seemed more interested in doing the job right than getting it done and moving on to the next job. I’m not a difficult person to please, but I am picky. I can find something wrong with anyone’s work. When I mentioned the one issue I found, they addressed it immediately and then asked me to look again to see if I could find something else I wasn’t happy with. Before the installers left, another gentleman showed up and he may have been pickier than me. He had the installers washing hand prints off the windows. He also did a walk around with me to make sure neither one of us could find anything we didn’t like. A couple days later, they called again to make sure I was still completely satisfied and told me to call if I run across an issue. This is an A+ organization and they’ll treat you right.

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Business Referrals

Displaying 1-15 of 56

Reviews

All American Exteriors - Locust Grove, GA -  bljinatl

Reviews: 1

Extremely Challenging Experience

My job still isn't complete. On day 20 now. They fired the Project Manager apparently just before my job started. I am having my siding changed to hardiplank and having the house painted. The project started 3 weeks laters than I was initially told. Once the crew came, they started on the back side and framed it out all wrong. Didn't go into the corners, didn't finish out as we had agreed to. Had to call the owner out and walk them through everything that went wrong for them to go back and adjust before continuing. Communication has been a real struggle. I am now on day 9 of waiting on the painting to be completed (should have been a 2 day, max 3 day paint job). Crew still hasn't shown back up to finish off the job. I did my research and read the reviews, checked the BBB site - but man have I been disappointed..

Project Details

Area Atlanta, GA

Cost $10,000 - $29,999

Date April 2016

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All American Exteriors replied on 4/27/2016

Mr. Jordan, I'm very sorry that you feel this way. Your contract was sent in on March 4th, and on the 7th I emailed you saying your project should start in approximately 2-3 weeks. Your project started the week following our 3 week approximation.Your project was started on April 8th which is technically 14 business days ago. We started your siding, you had some issues with the way the siding was being installed. I met you out there the next day and corrected the installers from what a normal install would be, to what you would like to have installed to match the other townhomes. The paint crew started on Wednesday April 20 and the paint portion, which was included in your contract was complete on Saturday. You expressed that you expected the windows and chimney to be painted and I agreed to do this for you at no additional charge even though it was not included in your estimate, and you agreed that it was not included, since you were originally replacing your windows and then decided not to. Your punchlist will be addressed tomorrow and all will be completed just as you and I and our operations manager have discussed multiple times this week.

All American Exteriors - Locust Grove, GA -  DonnieC

Reviews: 1

Quality Product & Excellent Customer Service

I had all my windows replaced by All American Exteriors. Everything from the first call to job completion was a pleasure. When they said they were going to be here, they were. They were very professional and well organized. When it came time for installation, the installers were also pleasant and professional. They were friendly, respectful and wanted me to be happy with the final product. This probably wasn't a typical install for these guys because some of the existing windows had completely rotted through and they had to do some additional framing and trim work, but they seemed more interested in doing the job right than getting it done and moving on to the next job. I’m not a difficult person to please, but I am picky. I can find something wrong with anyone’s work. When I mentioned the one issue I found, they addressed it immediately and then asked me to look again to see if I could find something else I wasn’t happy with. Before the installers left, another gentleman showed up and he may have been pickier than me. He had the installers washing hand prints off the windows. He also did a walk around with me to make sure neither one of us could find anything we didn’t like. A couple days later, they called again to make sure I was still completely satisfied and told me to call if I run across an issue. This is an A+ organization and they’ll treat you right.

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All American Exteriors - Locust Grove, GA -  ChrisSummer

Reviews: 1

New Red Metal Roof and Gutters

Great product and great service. I was amazed at how quickly they got the job done without sacrificing quality and craftsmanship. Nicely done!

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All American Exteriors - Locust Grove, GA -  thump591

Reviews: 1

New Gutters

The work they performed was prompt, professionally done and working well. The price was competitve and reasonable. I recommend this company wholeheartedly

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All American Exteriors - Locust Grove, GA -  philsh

Reviews: 1

Great gutter system, worth it.

Pete and his team did a great job of installing the new gutters. They also painted my deck and everything withstood yesterday's afternoon t-storm from the TS. Glad I had it done thanks again Pete.

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All American Exteriors - Locust Grove, GA -  HenryCarter

Reviews: 1

Excellent Product & Service

All American Exteriors is a refreshing change to receiving what you pay for. Pete and his technicians are absoulety the best I've hadethe plaesure of working with. Pete is a dedicated professional who not only explains what his product does, but also delivers and stands by his service and product. He means what he says about his quality service. The gutter system does what is expected for the type of home I purchased. I recommend All American Exteriors to all who seek this kind of service and product.

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All American Exteriors - Locust Grove, GA -  Louduran

Reviews: 1

Best in Town

All American exteriors provided the most detailed and understandable estimate for replacement of our roof and gutter system. One of the best parts was all the work was done as agreed and done in a timely manner. We are delighted with the workmanship and appearance of the completed job. Highly recommend All American Exteriors!!!

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All American Exteriors replied on 5/10/2012

Thank you so much for the opportunity to serve you and your home. If there is anything else you need, please feel free to let us know!! Thanks! The Williams Family

All American Exteriors - Locust Grove, GA -  siding2012

Reviews: 1

Complete Operation-Honesty and Integrity

Installed Hardie siding, Simonton windows, and Everclean gutters. Best company we've dealt with in 20 years. Estimated cost was right on the $$, family operation and all work to customer satisfaction. Would recommend to anyone. Crew cleaned up daily and were polite and professional. Remodel is always a hassle but they made it as painless as possible. Give them a call.

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All American Exteriors replied on 5/10/2012

Thanks guys so much for the review and the opportunity to work on your home. If you ever need anything, please let us know!! Enjoy your beautiful home! Thanks, The Williams Family!!

All American Exteriors - Locust Grove, GA - Simone K.

I was satisfied with the

I was satisfied with the quality with the work done to my roof and gutters. However I was dissatisfied with the fact that the damage to my siding could not be replaced to the quality that I as a customer thought it should be.

All American Exteriors - Locust Grove, GA - Charlotte G.

There were no surprises with

There were no surprises with this installation of new gutters on our home. We were notified the day before who would be on our installation crew and what time they would arrive. They were very professional and I never experienced a cleaner job site. We are very pleased with our experience with All American Exteriors.

All American Exteriors - Locust Grove, GA - Loring H.

They are a very professional

They are a very professional company that does what they say they will do. It is satisfying to know they are there if I need them.

All American Exteriors - Locust Grove, GA - August C.

I had excellent cooperation with

I had excellent cooperation with Tim, the scheduler. He worked with me very carefully and courageously to try to get the right person out at the proper time in order to do the work. The only problem that I had was on the last job he was not totally successful in getting the right person so that job is still pending. Aside from that, they have done excellent work for me and I would recommend them.

All American Exteriors - Locust Grove, GA - Ron O.

I was doing a major

I was doing a major renovation to my home. I have had several different contractors and tradesmen onsite working and performing different jobs. All American Exteriors did several major jobs on my home. They roofed the new addition to my home as well as re-roofed the existing home. All American Exteriors installed Hardie siding all around the house both the new and existing parts of the home. I had them remove the old rock water table and install new rock all around the foundation of the home. The redid the front porch with rock and flagstone. the installed all new gutters and new railing around the front porch. I am extremely pleased with all the work that was performed on my home by All American. I wish I could say the same about all of the other contractors. Every crew that was sent out by All American were very professional and courteous. The work that was perform was superb. The work are was all was clean and neat. All American was very easy to work with and always took care of any issue that arose. I would highly recommend All American to any one. The house looks great and I have received numerous compliments on the transformation of my home. A big Thanks to All American Exteriors.

All American Exteriors - Locust Grove, GA - Marlynn J.

We are quite satisfied with

We are quite satisfied with the work All American Exteriors did for us. We had siding replaced, chimney work done, painting of the exterior of our home, some minor repair work, garage doors replaced along with the installation of new garage door openers, and are satisfied with all work that was done. We are pleased with the quality of the workmanship, and would recommend this company to our friends. Marc Pirtle, the foreman on our job, seemed to have a nice rapport with the craftsman and was responsive to our concerns and requests. Both Tim and Kimberly McKinley were there for us as well. From the beginning, they stressed our satisfaction with the job done was of upmost importance.

All American Exteriors - Locust Grove, GA - John B.

I as so happy with

I as so happy with the work that I used them again on a month later on my property on Hwy 92 in Fayetteville.

Photos

Album: Everclean & Open Gutter Systems
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