My job still isn't complete. On day 20 now. They fired the Project Manager apparently just before my job started. I am having my siding changed to hardiplank and having the house painted. The... project started 3 weeks laters than I was initially told. Once the crew came, they started on the back side and framed it out all wrong. Didn't go into the corners, didn't finish out as we had agreed to. Had to call the owner out and walk them through everything that went wrong for them to go back and adjust before continuing. Communication has been a real struggle. I am now on day 9 of waiting on the painting to be completed (should have been a 2 day, max 3 day paint job). Crew still hasn't shown back up to finish off the job. I did my research and read the reviews, checked the BBB site - but man have I been disappointed..VIEW MORE »VIEW LESS »
I had all my windows replaced by All American Exteriors. Everything from the first call to job completion was a pleasure. When they said they were going to be here, they were. They were very... professional and well organized. When it came time for installation, the installers were also pleasant and professional. They were friendly, respectful and wanted me to be happy with the final product. This probably wasn't a typical install for these guys because some of the existing windows had completely rotted through and they had to do some additional framing and trim work, but they seemed more interested in doing the job right than getting it done and moving on to the next job. I’m not a difficult person to please, but I am picky. I can find something wrong with anyone’s work. When I mentioned the one issue I found, they addressed it immediately and then asked me to look again to see if I could find something else I wasn’t happy with. Before the installers left, another gentleman showed up and he may have been pickier than me. He had the installers washing hand prints off the windows. He also did a walk around with me to make sure neither one of us could find anything we didn’t like. A couple days later, they called again to make sure I was still completely satisfied and told me to call if I run across an issue. This is an A+ organization and they’ll treat you right.VIEW MORE »VIEW LESS »
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They addressed my every question and concern promptly. And, in answering, they displayed knowledge that made me comfortable choosing them for my project. An all-around great job and experience.
Posted on GuildQuality: 5/29/2014
An absolutely terrific experience! I'm so glad we did our homework and found a locally owned and operated company that is a premier installer of Hardi-plank. All American Exteriors was the most thorough and professional of any company we talked with about re-siding our home. The final result is awesome, and we get compliments all the time. A great investment.
Posted on GuildQuality: 4/29/2014
I called them for an estimate and All American responded quickly. The individual that prepared the estimate was knowledgeable and made helpful suggestions that saved me money. The gutter installation crew arrived on time and was ready to go to work. The worked continuously and finished quickly. The site was cleaned up well. I will use All American again.
Posted on GuildQuality: 4/10/2014
Everything was easy. The installment was quick and professional. The color match was perfect. I would highly recommend them, and I would use them again if needed.
Posted on GuildQuality: 4/09/2014
The quality of work and follow up was excellent. The work area was always kept clean and the job was completed as scheduled. Pete and Mark are professionals. We look forward to our next project with them.
Posted on GuildQuality: 4/06/2014
This was my first experience with All American Exteriors but based on Pete Williams' proposal, knowledge and references I found the quality, professionalism and value he talked about was exactley what I got.
Posted on GuildQuality: 4/03/2014
Within our small circle of friends, no one was able to provide us with a recommendation for a company to perform window installations. We initially hired American Exteriors for a 3 window installation project as a ?trial balloon? of both company pricing, and subsequent installation performance. Soon thereafter we had them back for additional window replacements and gutter installation. We intend to use them in the near future. We are 100% comfortable with respect to recommending American Exteriors to a friend.
Posted on GuildQuality: 4/02/2014
We had a great experience working with All American Exteriors and are very satisfied with our new windows and siding. I would highly recommend them to anyone looking for home improvements.
Posted on GuildQuality: 2/12/2014
Professional results. Our project consisted of new siding, paint, and gutters. I was pleasantly surprised with the heavy caulking, and trim replacement. Our 40 year- old home looks new/
Posted on GuildQuality: 12/06/2013
If you want a company that's honest, has tremendous integrity and wants to make sure they please you in what they do then call All American Exteriors.
Posted on GuildQuality: 11/26/2013
The father of Pete Williams who came to our house quickly to pick up the money because we were leaving to go out of town.
Posted on GuildQuality: 11/21/2013
I had a good experience overall with All American Exteriors. I am expecting a rebate, but they could still work on their price. I like their product, and will be using them for future projects.
Posted on GuildQuality: 10/30/2013
Working with Pete Williams and All American Exteriors was a most positive experience. Pete was very helpful in guiding us to select new roofing material. The organization and coordination of the work was a smooth and seamless process. The crew was most professional and friendly. I would recommend All American Exteriors to anyone in the market for a new roof.
Posted on GuildQuality: 10/22/2013
Overall, I was quite satisfied with the work and level of communication expressed by All American Exteriors. I was satisfied with the siding and the roof. I also liked the extras that were included, they were worth the while. Floyd S.
Posted on GuildQuality: 9/07/2013
I loved working with a family business, because I have a family business. I liked who they hired to get the job done. The were very efficient and quick. I loved them overall, and they immediately addressed my problem. I am a happy customer.
Posted on GuildQuality: 8/15/2013