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All Amusement Fun Center

1 star rating 1 Review

(818) 557-6558 Call

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201 E Magnolia BlvdBurbank, CA 91502

Reviews

  • All Amusement Fun Center - Burbank, CA -  almightytora

    Reviews: 1

    Owner doesn't know how to treat loyal customers
    almightytora (1 review)
    11/12/2010

    Yesterday (11/10/10), I called the Burbank location asking if we could exchange tokens from Van Nuys. The lady (who sounded like she didn't care working there) told me that she didn't have the authority to, as that location closed "two years ago". No, honey... it closed back in March (eight months ago). So, once again, I asked when the owner would be available. She told me he would be around tomorrow at 10am. I just called today, waited a couple minutes, and the owner pretty much told me that he wouldn't even exchange them for his tokens since it was "over a year" since they closed the Van Nuys location. No, Mr. Owner, you closed that location back in March, eight months ago. I was upset. So, I told him, that you would lose a customer for a measly $4.25 in tokens? I told him that I go there once a week to play the games. He brushed that off and went on about how they lost over "6000 pounds" of tokens due to people bringing bogus tokens to the Van Nuys location, losing over $250,000 in revenue, and how those bogus tokens cost him that location as well as great prizes. That wasn't my problem nor did I care about that. And no, you don't have great prizes. I have tickets for your locations and you have very CRAPPY prizes. DON'T PATRONIZE THIS CRAPPY ARCADE. THEIR OWNER NEEDS TO LEARN CUSTOMER SERVICE. My negative review is too long for this page to post. Please look at my review on Yelp to see what is wrong with this establishment. http:// bit.ly / ailAWj

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