Displaying 31-45 of 199
Tony arrived and diagnosed the problem with our dishwasher within a minute. He had the parts with him,repaired it and was done in less than an hour.He was very pleasant and very knowledgeable about our model.He also gave us a couple of tips to make it run more efficiently. Good price as well. We would definitely call ALL AREA APPLIANCE SERVICE again.
Posted: 5/15/2013 • Link to this review
Carrie is a big liar no one called with threats besides we would report them to BBB and all other sites because they are unprofessional and my problem was because ge did not connect my pump back not because nothing was in my pocket she was called a witch that is not a bad word so once again I would not even have no one to use this company bad business in a do not hold up to there work
Posted: 5/09/2013 • Last edited: 5/15/2013 • Link to this review
Tony arrived to a front load washer and discovered multiple problems. The washer needed to be disassembled because there was an object that needed to be removed for the drum to turn and also multiple objects found in the filter. When he advised the customer they would have to empty the pockets or else the filter would continue to get clogged the customer told my technician they would not put their hands into any pockets "because they might get stuck". My technician advised he could not warranty the services provided because objects left in pockets would continue to clog the filter. This customer called in again and as a courtesy Tony did go out and again remove objects from the filter. He advised them it was a one time courtesy as there was no warranty and the customer signed another receipt to verify they understood the parameters of the services performed. This customer then called in a third time and I advised her there would be a charge for any services rendered as there was no warranty provided. She then had another family member call in to complain and I have a voicemail of this person's use of obscenities and threats recorded. We have no control over a customer refusing to adhere to manufacturers instructions. You have to remove all objects from pockets for front load washers to operate correctly or the objects will cause problems and cause the washer to fail. We made every effort to explain the service situation and I will not endanger the well being of an employee by sending him into a dangerous environment.
Placed a call and scheduled an appointment. I was very pleased to recieve a call for an earlier time that became available. The technician arrived as scheduled. He was very pleasant and professional. He quickly diagnosed the problem and repaired the unit. Highly recommend this company.
Posted: 4/11/2013 • Link to this review
I called after reading the reviews on Kudzu. I talked to Kerri at the office and she was friendly and very helpful working around my schedule for a prompt appointment. Eric came out and quickly diagnosed the problem with my refrigerator. He had the parts with him and was able to fix everything all in one visit. He was pleasant and professional and knowlegable. I would definately call All Area Appliance Service again and recommend them to my frieds.
Posted: 4/09/2013 • Link to this review
My technician arrived 45 minutes after my scheduled window with no call. When the technician finally arrived, he completed the job promptly and correctly. Everything is working great now. I would will defiantly recommend All Area Applicance Service to others.
Posted: 3/19/2013 • Link to this review
I called All Area Appliance on Monday at 5:00 PM, they showed up on Tuesday at 10:30 AM. All Appliance had my refrigerator repaired in no time. Eric was extremely polite and knowledgeable. I will definitely use All Area Appliance in the future.
Posted: 2/12/2013 • Link to this review
We had a terrible experience with All Area Appliance. They did not admit to not understanding the mechanics of our built-in refrigerator, and then charged us hundreds of dollars only to tell us it was unrepairable. We finally hired someone else who fixed it, and it has been running fine ever since. Additionally, Carrie, the office administrator, was rude and unprofessional when questioned as to why we had spent so much with no results. Very frustrating!
Posted: 2/05/2013 • Link to this review
I answer the phones and dispatch calls and I have no recollection of any complaints about a built in refrigerator. I make every effort to reply to any negative reviews so I poured over my invoices for customers with the name LauriP and 6 months ago we did have a complaint about a KTA built in. I tried to call the customer to verify if she did in fact post this review because again the service was perfomed six months ago and she did not answer or return my call. The sitation was my technician was called about a leak and she was advised she had two problems, one with the icemaker valve and another problem with the cooling and sealed system. Sealed system work for built in refrigerators is specialized work so we dispatched a second technician who typically repairs the sealed systems and he advised this customer she needed an evaporator coil but that the unit could be recharged with freon as a temporary repair. The customer declined the evaporator coil repair. Her husband later called in to complain and during that conversation he admitted that Kitchenaid warranty service came out and confirmed the unit needed an evaporator coil replacement. I advised him the signed invoice clearly stated the refrigerator needed an evaporator coil and the freon repair was an "as is" repair with no warranty. In an effort to satisfy this customer we issued a full refund for the freon repair despite the fact there was no warranty and the diagnosis was correct. I make every effort to provide quality service but sometimes customers can just be unreasonable. I simply cannot understand why someone would wait 6 months to post a review and if I have made an error and this review is not in reference to the sitation I have described then I urge this customer to contact the office to discuss as I have no knowledge of the situation.
My dryer was not drying. I called All Area Appliances listed on Kudzu who gave me a time frame the very same day and Tony met it. What a pleasant surprise! Tony was my repair person who knew exactly the problem after looking over the situation. He repaired my dryer as well as give me information about why I had a problem. I shall easily recommend him and company to all my friends. If all their people are as good, you cannot go wrong with this company.
Posted: 2/01/2013 • Link to this review
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