I asked All Climate (Brett) to do a system check-up at one of our rental properties. Brett did not call the tenant in advance to say he was coming. When Brett arrived, the tenant was out, and he still didn't call the tenant, but he contacted me to complain. I apologized to Brett for the inconvenience and said I'd have the tenant contact him to reschedule. When the tenant called, Brett said to get someone else and hung up on him. While I understand Brett's frustration with the tenant not being home, this is no way to treat a potential customer. We'll follow Brett's advice and find someone else who has a good demeanor with us and our tenants.
Posted: 6/17/2015 • Link to this review
A neighbor recommended All Climate when they heard my upstairs air conditioner stopped working after I installed a programmable thermostat. They came out the next day and had us back up and running in less than an hour for a total of $80, including parts. (I'd blown a fuse installing an incompatible thermostat, we have a heat pump and the thermostat I'd installed did not account for that.) Friendly and knowledgeable.
Posted: 6/30/2013 • Link to this review
I will highly recommend Brett & Mike of All Climate Heating & Air Conditioning to anyone in need of quality HVAC service. These guys are two of the best contractors I have ever met. They are Friendly, dependable and thorough. Thank you Brett & Mike Donald Hogue
Posted: 1/07/2010 • Link to this review
These guys are the best! Not only do they arrive exactly on time for service appointments, they tell you exactly what they are doing and finish quickly- no running around for parts, coming back later in the week, getting a call that the previous job has kept them from coming to you when they were supposed to.
Posted: 4/18/2008 • Last edited: 1/28/2010 • Link to this review
Mike and Brett of All Climate Heating and Air were recommended to us by a friend. I knew that he would only recommend the very best. That was a few years ago and we still thank him for that advice. Mike and Brett have serviced our HVAC systems at our home and on our houseboat. They have been absolutely outstanding. The super part is that we trust them completely. Great work, prices and customer service. Seems to be rare thest days but is certainly appreciated. We are pleased to pass on the high recommendation that was given to us.
Posted: 11/06/2007 • Last edited: 1/02/2008 • Link to this review
My old unit was 18 years old and undersized for my house. My house would never cool down and the old unit wouldn't stop running. I made the decision to go with a new system instead of fixing an old inefficient one. I got estimates from 4 different companies. Some companies were late and one company didn't even show up or call. All Climate showed up 20 minutes early for the estimate. Their estimate was a little lower price than the middle one. They were very professional and didn't push you to buy top of the line even though I eventually did buy one. I ended up with a 16 SEER dual-stage unit which will definitely save me on my monthly utility bills. They explained all the options. They ran new lines since the outside compressor was moved from under the deck to the side of the house and also added another return vent. They showed up on time for the install. They hauled the old equipment away and cleaned up any mess they may have made. The inside coil was defective from the factory and they worked on replacing it. No payment was requested until the entire job was complete. For the first time I actually had to turn the temperature up because my family room is now freezing.
Posted: 4/18/2007 • Last edited: 1/02/2008 • Link to this review
I picked 3 services from Kudzu based on location and ratings to come and provide an estimate to install some ducts in my basement and move my air conditioning unit away from my deck to reduce the noise this summer. They showed up right on time to provide their estimate and were very professional. Their price was not the least nor the most expensive of the three, but the suggestions that they were making for where to install the supplies and returns seemed to make sense and would require the most materials. Based on their logical approach to the job I chose them. The estimate was taken on a Friday. I informed them on the following Monday that I wanted them to do the work and they agreed to come the Friday of the same week to do the work. They showed up again right on time, reviewed what we were going to do and started right in. They continued to make suggestions about exactly where to make the installations, but also made it clear that it was my preference. They finished up within about 4 hours keeping things neat and had no problem working around my mess in the basement nor listening to my cheesy 80's music! When I thought they were finished I went to write a check, but they informed me that they did not receive the correct air grate/vent cover that they ordered. So they went to go get the correct one before asking for payment! These guys were professional, friendly, neat, great communicators, and ultimately did great work. Highly recommend!
Posted: 3/13/2007 • Last edited: 1/02/2008 • Link to this review
All Climate is by far the best HVAC guys for your home heating and air conditioning service. They will not try to sell you a new unit every time you call them! It will seem like your problem just became their number one priority. They get the job done quickly and efficiently at a very affordable price. I'm glad Kudzu offers us the opportunity to brag about great, honest service professionals like the people at All Climate. Bill D., Marietta, GA
Posted: 11/01/2005 • Last edited: 1/02/2008 • Link to this review