All County Appliance Services, Inc

After reading the other comments I was skeptical about using All County. However, I decided to give them the benefit of the doubt and hope for the best. Well, to say that I was pleasantly surprised is an understatement. The service was great. The office always called the day before to confirm the next day's appointment and also called the day of to confirm that the tech was on the way. Ron William, the technician, arrived on time, was very professional, well dressed, and did a great job. I highly recommend them.

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Referred by frigidaire c/s for repair of refrigerator. Technician did not come during scheduled time and had to call office and complain. When technician finally came he stated we needed a part, had to go to office to pick up and will be back later on that night. Came back with the part, was only there 5 min then left. Next day refigerator was not working. Called the office early in the morning advised of issue stated tech would come during a scheduled time. Guess what? The tech did not show up. Called back again and left msg. Office receptionist called back an hour later stated technician was on the way. As I am writing this post still not here! Called frigidaire to file complaint. Was charged a service fee and labor.. I need to write a check to myself b/c it is labor trying to get this company to do what they promised.





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These people came out on july 27, 2011 to fix my refridge, charged me two hundred and something dollars and im still waiting to this day for it to be fixed. The supose to be owner Juanita will tell lies like she's trying to help you but really she is not. Please find someone else to do a better job. These people are rip offs.

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This company made their first visit on May 13, 2011 to repair my Frididaire stove. The serviceman, Ron, called me "babe" that day (nice touch) and charged me for service and a hugely expensive part (a new board). Apparently, Ron couldn't find the model and serial no. on my stove and they didn't order the part until the following week when I called to confirm the date scheduled for the repair to be completed. Then I waited and waited--they finally came to complete the repair. HOWEVER, the repairman left with the stove giving the same error code.

Then, I called back and they returned on June 9, June 21, and FINALLY June 25. I've had to fight with them the entire time--I've been stood up for appointments. I've been treated rudely. They haven't returned my phone calls. I've spent over 15 hours waiting for them at home. So, on June 25, they finally take my stove in to the shop to repair. (Despite being listed on the Frigidaire customer support website--they had NO IDEA how to fix it.) They did leave me with a really, really cheap and poor-functioning stove as a substitute. It would have been a nice accommodation but for the deficent service prior to and subsequent to that day. It is August 9, 2011. I STILL DO NOT HAVE MY STOVE BACK! THEY ONLY CALLED TO SCHEDULE A REPAIR--FOR A WEEK LATER! This offer to return my stove was only made after I explained that I planned to take them to small claims court to recover my lost income, cost of repair, and oven. Stay away!

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This company made their first visit on May 13, 2011 to repair my Frididaire stove. The serviceman, Ron, called me "babe" that day (nice touch) and charged me for service and a hugely expensive part (a new board). Apparently, Ron couldn't find the model and serial no. on my stove and they didn't order the part until the following week when I called to confirm the date scheduled for the repair to be completed. Then I waited and waited--they finally came to complete the repair. HOWEVER, the repairman left with the stove giving the same error code.Then, I called back and they returned on June 9, June 21, and FINALLY June 25. I've had to fight with them the entire time--I've been stood up for appointments. I've been treated rudely. They haven't returned my phone calls. I've spent over 15 hours waiting for them at home. So, on June 25, they finally take my stove in to the shop to repair. (Despite being listed on the Frigidaire customer support website--they had NO IDEA how to fix it.) They did leave me with a really, really cheap and poor-functioning stove as a substitute. It would have been a nice accommodation but for the deficent service prior to and subsequent to that day. It is August 9, 2011. I STILL DO NOT HAVE MY STOVE BACK! THEY ONLY CALLED TO SCHEDULE A REPAIR--FOR A WEEK LATER! This offer to return my stove was only made after I explained that I planned to take them to small claims court to recover my lost income, cost of repair, and oven. Stay away!