Tracy replaced my garbage disposal unit and charged a very reasonable price. It was easy to set up an appointment, he showed up early and was professional. I will be sure to recommend this company to my friends. Charles
Area Lawrenceville, GA
Date March 2016
Posted: 3/18/2016 • Link to this review
Instead of testing the refrigerator's systems to see where the failure was, Tracy took a guess at what the problem might be. His first guess was wrong and I paid for a repair that did not fix the fridge. Scheduled a followup visit and, oops! they remembered at the last minute that I was on the schedule that day. Here I was waiting for over a week to fix a fridge that was freezing everything in it and they are calling me the day of the appointment to get my model # (which they should of had already) to order a part? I'm moving on and trying a more professional company.
Posted: 6/01/2015 • Link to this review
So refreshing and different from the large outfits! Called on holiday weekend Sunday night when my 22 year old dryer stopped working & I was left with a wet load, to leave a message for Monday. The phone was actually answered and an appointment made for early next afternon. Tracy came early, had the part on his truck, made the repair and my load for the previous day was dry by 3PM, about 18 hours after my Sunday night phone call. This type of service reinforces my long standing belief in utilizing your local businessman and services on a regular basis.
Posted: 4/06/2015 • Link to this review
Tracy was great! On time,friendly, great price and service. In a time when repairing the old is economically better than buying new, Tracy will make that old appliance seem new again. I will definitely be a return customer if the need arises.
Posted: 10/08/2014 • Link to this review
Tracy at All Gwinnett Appliance Service was not only punctual, but in both visits (1 to review problem, 2 to fix problem) he was early which actually set the tone for me. I was very pleased with his service. Very competent, knowledgeable and great communication. Explaining what he found and what needed to be done. We would recommend him and his service to anyone. We definitely will use this service again in the future.
Posted: 9/26/2013 • Link to this review
We have used Tracy of All Gwinnett several times in the past (washer, dryer, oven). This time he repaired our refrigerator door water dispenser and did an excellent job, as he always does. For your appliances, it doesn't make sense to use anyone else.
Posted: 7/10/2013 • Link to this review
I actually used All Gwinnett Appliance Service about a year ago, but overlooked posting a review to Kudzu. After searching for an appliance service to repair my dryer (which is older than my children), I came across All Gwinnett Appliance. I read several reviews on their work and how everyone was pleased with Tracy. I scheduled an appointment and Tracy came out to my home. He was very pleasant and repaired my dryer in no time. The price was outstanding!! And since I am posting this a year later, my dryer is still going strong and hot! Thanks Tracy
Posted: 3/20/2013 • Link to this review
I highly recommend Tracy for all your appliance fixing needs. He did a thorough and professional job of fixing my washing machine when another company said I'd basically be better off getting a new machine! Tracy figured out a fix within minutes and was very reasonable in his service fees. Great job!
Posted: 3/15/2013 • Link to this review
Tracy, the owner, was able to perform the service call the same day which I called. He identified the problems with dryer. He provided his estimate to fix the dryer with the caveat it may be better to purchase a new one considering the age of my present one. I appreciate an honest repair technician.
Posted: 8/29/2012 • Link to this review
Called on Saturday morning after learning from my 15 year old "the washer won't drain the water mom" and made appointment for Monday. Tracy was right on time, introduced himself with a friendly smile and his business card. Very personable, very knowledgeable and most important; very reasonable! He was in and out in no time and fixed my washer's issue. Don't be a fool and not choose this guy as your appliance repairman.
Posted: 3/26/2012 • Link to this review
Call as my fridge stopped working. From scheduling the service to getting the work completed, All Gwinnett was outstanding. Tracy and the others were very professional and was able to quickly get me back up and running. It was nice to have a repair person take the time to explain what happened and how he was going to fix it. He was clear through the entire process. I would recommend them to anyone! Great Job!
Posted: 3/06/2012 • Link to this review
Best company I NEVER used. Called them for a repair and they resolved my problem over the phone. Didn't charge me a DIME, never had a company do that before. Will recommend to all my friends, definitely will use in the future!!!
Posted: 1/20/2012 • Link to this review
I called mid-afternoon to have my dryer repaired. They gave me a time, not a window and he was here 10 minutes early the very next morning. He quickly assessed the problem, quoted me an excellent price, did the work and had it up and running in half an hour. The vent tube was full of lint and he replaced it at no cost. I highly recommend him. Great customer service is alive and well in Gwinnett!
Posted: 9/21/2011 • Link to this review