One star is one too many for this company. I hired them to handle my move from Lawrenceville to Grayson and it was a nightmare. 1) Jewelry came up missing - neither the owner of the company nor Gwinnett Co's finest did anything about it 2) The "full value protection" is not something they stand behind. Several pieces of furniture were damaged including a 42" plasma television. They said they would get the item fixed and 9 months later nothing has been fixed. The finish on the tables that were damaged was different than their original finish and they wanted me to pay for half the repair costs of the television ON TOP of the insurance they sold me AND the insurance deductible. Moving and relocating is hard enough on you and your family. Do not make it worst by hiring unscrupulous people to handle the move. You will regret dealing with All Metro Relocation Service - I do.
Posted: 3/21/2008 • Link to this review
If you want your property damaged and then enjoy dealing with rude customer service, these are your people. I would have given them 0 stars if possible. I can understand how damage occurs during a move but I cannot understand how a company expects to stay in business with their customer service. Use someone else and save yourself the hassle.
Posted: 12/06/2006 • Last edited: 3/21/2008 • Link to this review
The mover showed up with a chip on their shoulders. They put the washer on the truck after I told them twice that the washer stayed with the house. Then when they put it back in the house he did not reconnect the water and it leaked all over the floor. Then when we got to the new house they started being polite- like oh yeah it's tip time. We did not have everything out of the old house but they did not offer to finish the move. I will not use them again,
Posted: 3/17/2006 • Last edited: 3/21/2008 • Link to this review