These guys have the worst customer service attitudes I have ever encountered. From start to finish, these guys were dishonest. I could write a two-page review about how bad they are but I won't waste my time. If you use this company, good luck to you - you've been warned.
Posted: 11/19/2012 • Link to this review
Fast and efficient movers. The whole experience handled by professionals. Take great care handling the furniture while still moving quickly. I will definitely use them in the future and highly recommend them to anyone moving in Central Florida.
Posted: 1/12/2012 • Link to this review
Having heard about some of the horror stories of the moving business,I was prepared for the worst. So I was quite surprised when the movers arrived on time and were very professional. The bill was actually less than I was quoted,and the whole process was very stress free. Would definitely use again on future move.
Posted: 2/14/2011 • Link to this review
Our move was scheduled at 8am on Sunday July 18th. Chad the guy at the office confirmed with me on Sat. On Sunday no call and no show until i called him at 945am he stated he was on the way and would be their in one hour again no show no call i called at 1245 he made some excuse again and finally the guys showed up at 245pm. After the guys arrived they were great and worked hard for 2.5 hours. I wasnt going to tip them but they were pleasent and worked the entire time that group (they even complained about Chad and the company) should leave the company and work for a more professional company. If you are not a time person and dont care what time they come then this place is for you for me i wouldnt recomend the company just the movers.
Posted: 7/19/2010 • Link to this review
I called, spoke to Julian who was obviously in a call center being paid by the booking. He was very fast on the phone but very nice. He told me that there would be a one hour charge for the driving and then $95 per hour for the move. I only had about 6 things to move, so great. Then When the movers showed up all was fine, then we arrived at the destination and things became a bit CLEARER. There is a 3 HOUR minimum charge, a 12% fuel surcharge (what was the $95 driving fee anyway?) and a 3% surcharge for charging. What a bunch of bunk. And no checks please. That left me running to the bank to get cash and leaving the movers in my home alone. They were very nice though about the whole thing, apologized for the mess up and went on their way. After that I notice they had pretty well scraped up the front of the entertainment center while removeing a TV that my friend GAVE TO THEM! So much for tipping them each a $20. Lessons learned: Ask for all information up front and check all of your pieces before you let the movers leave.
Posted: 7/09/2010 • Link to this review
Was quoted a fee for 3 hours,then they arrived and before they would unload my things they said that will be a 4 hour charge due the 1'st hour is going from their shop location to my address then the 3 hours moving fee is asessed.you are now hostage to them to pay or you don't get your things placed in you new home. the office is within the city limits I live in. DO NOT DO BUSINESS WITH THESE SMUCKS!!!
Posted: 12/14/2009 • Link to this review