I had this company come out and install a new air conditioner just before Easter weekend this year. They gave me a quote for $500 less than I have been quoted at a different company and answered all of my questions. I would definitely recommend them.
Posted: 5/14/2014 • Link to this review
Agreed to have work done on my home for trim and insulation. They rescheduled insulation time 3X and failed to communicate accurate work order to trim repairer. They than tried to get me to accept a lower price twice when I had decided to cancel job. I would not recommend them.
Posted: 10/10/2013 • Link to this review
Gave me a detailed list of options to improve the installation in my attic before I made a choice. However45 minutes late for appointment. Though they apologized spent sufficient time explaining my options. Very polite. Will see once work is started.
Posted: 10/08/2013 • Link to this review
Don't be fooled by the BBB rating and the coupon offers. You get what you pay for. I had All Phase Home Services (1stopshopatl) out to my home to service my A/C units and the tech forgot the 101 on how to opening and close the furnace after changing the filter. The tech failed to close the unit proper and shortly after the unit stops working. Thinking the unit has failed I call my home warranty company and when they came out they found the door wasn't closed/secured properly. I called All Phase Home Services (1stopshopatl) and they said send me the paper, but I don't know what I can do. After that I can't get in touch with the Supervisor on the phone to discuss that I incur a charge due to their tech negligence. Never got a response from anyone. They got their money and ran. WILL NEVER EVER use them again nor will I recommend them to anyone to use their services.
Posted: 6/13/2013 • Link to this review