Displaying 61-75 of 913
I called to inquire about intall of a gas line and repair of toliet and outsode faucet. I was able to get on the schedule the very next day. James N arrived at the promised time and went over what I had requested and told me what he would be doing. He worked on taking care of my request and completed the job to my satisfaction. I was very pleased with the service I received and would highly recommend James N. to anyone. I would definitely call Allgood back for any future needs. Excellent!
Posted: 11/09/2014 • Last edited: 11/10/2014 • Link to this review
Missed first appointment (Showed up too late for appointment to get work done). Upon reschedule, wanted to charge over $200 to screw a male hose into a female hose, then charge another $873 to install a fixture and set two drains onto existing lines. Will NOT use. Plumber who arrived was pleasant enough. Can't fault him or his attitude.
Posted: 11/07/2014 • Last edited: 8/17/2015 • Link to this review
Gareth Evans of AllGood plumbing just repaired a bath drain that another plumber had been unable to fix. Instead of a $500 repair including cutting a hole in my downstairs neighbor's ceiling to get at the drain, Gareth was able to remove the drain from my floor and fix it on the spot. It took 15 minutes, cost $400 less, and did not require me to bother my neighbor at all. Very friendly, very professional, and very cost efficient.
Posted: 10/28/2014 • Link to this review
I had 'issues' with my water heater. No leaks but issues that I was concerned would become leaks. I had several plumber friends look at it, still didn't feel good about it, called Allgood based on their Kudzu reviews, asked for a water heater flush that they had a coupon for. They sent Michael Waters (great name for a plumber!!!), who took one look at my 1994 water heater and accessories ie pressure valves and promptly diagnosed my issues. I needed a new water heater (I was afraid of that as I am well aware of the cost), new pressure valves and an expansion tank. Somehow this house passed 'inspection' when I purchased it 2 years ago... Michael made an appt with me to come back first thing the next morning with all the parts and do it all. And he did. Arrived on time and was done in less than 4 hours, I have a new water heater, pressure valves and expansion tank. All the noises and concerns I had are gone. Michael has 17 years experience as a plumber, and it shows. He was efficient, professional and very patient as he explained everything to me and answered all of my questions, of which I had many! He told me about a special they were running which saved me several hundred dollars! And WHAT a difference in my water pressure and hot water inside the house!!! I'll also reap a massive reduction in my water and gas bill! I am totally pleased with the entire process, will absolutely use them again for plumbing, and for electric when needed. Thanx for a job well done!!!
Posted: 10/11/2014 • Link to this review
Was offended by the quote given by one of their employees and asked him to leave. They had someone else come out to make the repair. Good customer service. Willing to make things right.
Posted: 9/23/2014 • Last edited: 9/29/2014 • Link to this review
Our master bathroom was in serious need of TLC. The old wall-mounted sink had given up the ghost, and a mysterious leak in the shower/bath had kept us from using the tub for way too long. Not only did John replace the sink with an attractive new vanity, he replaced the old pipes and also correctly diagnosed the source of the tub leak, something that many previous plumbers had not been able to do. It turned out that our tub caulk had to be removed and replaced-- something we could do ourselves. I can't thank him enough for taking the time to get the job done, even if it didn't net him more work. Highly recommended.
Posted: 9/03/2014 • Link to this review
I called Allgood to come out and fix a shower leak. The plumbers correctly diagnosed the cause and recommended replacing the cartridge. The quote I felt was high ($207) but I was willing to pay as long as there was sufficient warranty behind the repair. However I was told that they were using a non-Delta part that only carried a 90 day warranty. I was not happy with this, paid the service call fee, and sent them away. A few questions come to mind: First of all, why would they send 2 plumbers for such a simple job? Second, why are they buying non-manufacturer parts that offer an almost non-existent warranty? I understand they have a business to run and maintain and that this is a tough economic climate for small businesses but I don't understand why they can't back up there work with a guarantee that recognizes the high level of parts and service that I would think they would want to strive for and maintain. Epilogue: I went to Home Depot and purchased a new Delta cartridge for $40 that carries a 1 year warranty and installed it myself in about 15 mins. So, I basically paid $39 for a second opinion. Lesson learned and glad I didn't make a bigger mistake.
Posted: 8/27/2014 • Last edited: 8/17/2015 • Link to this review
First I would like to say we welcome feedback and are open to criticism. That's often how we learn. It seems as though there were really unanswered questions that led to a bad review. We would always love to talk with our customers and the lines of communication are always open on our end. After researching this call, and speaking with the technician, we believe there may truly be a misunderstanding. We only carry Delta parts for Delta valves. Every truck we own carries 4 of the most common Delta cartridges that we encounter. We literally have over 100 in our warehouse from which we resupply our trucks from. Our technician, John Hutchins, believes the misunderstanding was in a statement that he made about us not purchasing our material from Home Depot. To clarify: We only install parts from the manufactorer when possible. The second question seems to be "why did we send two plumbers on such a simple call"? We are constantly recruiting, and are very selective, when hiring new plumbers. We require all new hires to ride with a veteran technician for a minimum of one week. This is a quality control and training effort on our part. We want them to do things the "Allgood" way. In addition to this we have a training manager that spends 3 days per week riding with different technicians. This allows us to constantly hone our skills and pursue constant improvement. Thanks for the feedback. We hope your repair solves your problem.
My experience with Allgood was fantastic! I called in after having an EXTREMELY high water bill, which naturally I freaked over. The girls at the office were very prompt with the scheduling, and were even able to get me on that same day! Not long after I received a phone call and an email of the technician who was coming out, that included a little bio on him. (nice touch!) The technician that came out was very courteous and professional. It took him only two hours to repair. He was very friendly and diligent in getting the job done. It was very reasonably priced, and I was amazed at their responsiveness. I definitely will be telling my friends about Allgood!
Posted: 8/20/2014 • Link to this review
Thank you so much for your review. We are glad you feel as though you received excellent service. That is always our goal. Thanks again!
Customer service & technician were great but I feel 100% RIPPED OFF by the cost for repairs. AllGood does flat fee job quote. Their quote seemed a little high, but it was a Friday and I didn't want my plumbing leaking in my crawl space all weekend. Tech said it would probably take him 5-6 hours or LONGER. Came back 2 hours later with parts & another plumber came to help, 2 1/2 hours later they were done. Suddenly the price I paid was MORE than little high, working out to about $250/hour PER each plumber. I signed the contract so I sucked it up and paid it. They did a great job on the actual repair but I would NEVER call them again. I called office to discuss & they said I agreed to the price and that was the price. I guess they made a really good profit on my job but lost a potential long term client. MORAL: Get two bids if spending more than $500. Check to see if they are really local. Wiser but poorer.
Posted: 8/19/2014 • Link to this review
Our attempt was sincere in that we recognized the extent of the situation and responded to it by allocating a second plumber to expedite the job. The bulk of the complaint seems to revolve around the length of time our technicians took to complete the job. We have highly skilled technicians who often make complicated jobs look easier than they are. We also have the proper tools and training. If we had sent a less experienced technician, and he had taken twice as long, and he had not done as good of a job, would you then feel as though you received a better value? The locality of our physical office is of no bearing whatsoever on the cost. Our technicians travel from job to job, not from our office. We appreciate the review, we are sorry you didn't like the price, we are happy you like the quality and service you received. Companies should beware, this customer will determine your worth, not based on quality or service, but rather on proximity and time on site.
These guys were there when we needed them. They were honest, upfront, and professional. Not the cheapest but I believe you get what you pay for. Will definitely use again and recommend!
Posted: 8/19/2014 • Link to this review
AllGood Came to add high hat lighting to our living room. They did a great job in an impressive amount of time. The lighting looks great. Their service was prompt and professional and we would use them again.
Posted: 8/07/2014 • Link to this review
Thank you for the review. We are happy that you are happy!
I highly recommend All Good Plumbing & Electric. During my recent plumbing service, James did a fantastic job and made sure all my issues were taken care of and that my entire plumbing system was working properly. He had great suggestions and even told me things that I didn't need to have done. Overall, great service and a company you can count on do quality work.
Posted: 7/19/2014 • Link to this review
Thanks for the feedback. We always strive to place the customer first. Thanks again!
I just called these guys at 1030am this morning and its 1pm and the problem is fixed. Now I cant guarantee that fast of service for everyone, but the guy was in the neighborhood and so he was here in a flash. Nice. Efficient. Cost was reasonable. And seriously...blessings to the people that unplug toilets!!! It wasnt my fault! I swear! The cleaning people flushed a freaking mopping rag down the toilet!!! But, now its fixed and it was FAST. Thanks AllGood because now we are "All Good!"
Posted: 7/18/2014 • Link to this review
Unfortunately I had to update this review as Allgood plumbing never returned to my house too finish the shower knob job that was started. After almost 8 months and several phone calls and a once again leaky shower knob I called someone else to finish the job and I am so glad I did.
Posted: 7/14/2014 • Last edited: 2/11/2015 • Link to this review
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Lighting on your patio are small additions or changes that pack a big punch. When you are planning your outdoor space, you simply cannot overestimate the importance of the lighting in that space. Make sure that you have enough and that you have the...READ MORE »
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Lighting on your patio are small additions or changes that pack a big punch. When you are planning your outdoor space, you simply cannot overestimate the importance of the lighting in that space. Make sure that you have enough and that you have the right kind. Here are 5 outdoors lighting ideas to talk to your plumber in Suwanee about for your ideal space. Walk on...Read more »