Allan Vigil Ford

2 Reviews

(678) 364-3673 www.vigilford.com » View Website »

6790 Mount Zion BlvdMorrow, GA 30260   map »

Business overview

Hours of Operation

  • MON
  • 6:00am
  • 9:00pm
  • TUE
  • 6:00am
  • 9:00pm
  • WED
  • 6:00am
  • 9:00pm
  • THU
  • 6:00am
  • 9:00pm
  • FRI
  • 6:00am
  • 9:00pm
  • SAT
  • 7:00am
  • 6:00pm
  • SUN

Reviews

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Mixed review, 3/24/2008

We bought both our Fords from Allan Vigil Ford - on a couple of warrantee problems they have done a perfect job the first time. Tim Rawl, the service advisor communicates well, goes the extra mile... and treats the female who is getting service in a professional way. The head service manager (forget the name) has gone the extra mile to figure out what was making that squeeky noise I couldn't explain - the man actually got in the car and took a ride - whatever it took to make a customer happy. -- On the flip side, the mechanic in the quick lane who put on the new wiper blades forgot to do the one on the back hatch and I had to go after work TWICE to get it done right. The guys changing the oil consistently don't "check and fill all fluids" - I know this because my window washer fluid both in the front and back keep not getting filled up -- makes me wonder what other short cuts they are taking like not changing the filter?? -- The quick lane is freaking slower than molasses after work. I once waited FOUR HOURS - for the guy to put a new tire on my car, balance and change those wiper blades (and then had to go back yet again for that back blade and wait another 90 minutes). -- They seem to have such fabulous customer service people and I've found their major repairs are done right the first time - if only the quick lane mechanics did it right the first time and didn't take an hour to do an oil change.

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ahhh...., 12/20/2005

dont take a lincoln there!!! its a waste of time!

Displaying 1-2 of 2

Reviews

Rosemary4126

Reviews: 8

Mixed review

We bought both our Fords from Allan Vigil Ford - on a couple of warrantee problems they have done a perfect job the first time. Tim Rawl, the service advisor communicates well, goes the extra mile and treats the female who is getting service in a professional way. The head service manager (forget the name) has gone the extra mile to figure out what was making that squeeky noise I couldn't explain - the man actually got in the car and took a ride - whatever it took to make a customer happy. -- On the flip side, the mechanic in the quick lane who put on the new wiper blades forgot to do the one on the back hatch and I had to go after work TWICE to get it done right. The guys changing the oil consistently don't "check and fill all fluids" - I know this because my window washer fluid both in the front and back keep not getting filled up -- makes me wonder what other short cuts they are taking like not changing the filter?? -- The quick lane is freaking slower than molasses after work. I once waited FOUR HOURS - for the guy to put a new tire on my car, balance and change those wiper blades (and then had to go back yet again for that back blade and wait another 90 minutes). -- They seem to have such fabulous customer service people and I've found their major repairs are done right the first time - if only the quick lane mechanics did it right the first time and didn't take an hour to do an oil change.

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lauraletz

Reviews: 16

ahhh....

dont take a lincoln there!!! its a waste of time!

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