I bought a home in 2014 that had a gate/fence with automatic openers. The system had not been very well maintained (dead backup batteries, faulty circuit boards, etc.). I called Allied and the owner met with me to review what needed to be done. Ever since, even on nights and weekends, the company has been extremely responsive and helpful. I've had no issues and actually am very pleased with Allied - would recommend them highly.
Posted: 8/13/2015 • Link to this review
Their "sales" person, is non-communicative and shady. He hemmed and hawed about pricing for the longest time, against my better judgement we went along with it. He doesnt return calls either during the sales process or afterards. We had a repair issue that admittedly was NOT a warranty issue, but should be an easy fix for them and they wanted to charge us through the roof for it. Hindsight being 20/20 I never should have gone with them. Stay away if you'd like good customer service.
Posted: 7/10/2013 • Last edited: 3/17/2014 • Link to this review
I've had zero customer service from Allied Fence. We put in for a quote with Home Depot and this is who they use to install fences. It took awhile to get the guy out to do a quote and I called the same day to go ahead with repairs. I've had to call every time to find out why they have yet to contact me. I was told my number was "lost" at some point and they were not in my area of town when they thought they would be. They finally showed up and took my 50% down payment and it's now two weeks past and we still have yet to get a call to schedule! We are at a month from when I first contacted them and the only thing we have is 50% less cash! I spoke with the "Manager" and I was pretty much given the run-a-round of it's because of weather, they were busy, etc. Still no excuse not to contact a customer and explain what is going on. I was told I could fax the cancelation form to the office for a refund. Great customer service, huh? Not! I have a call into Home Depot to see what they plan on doing for us. I will go to Lowes if necessary.
Posted: 5/12/2012 • Last edited: 3/17/2014 • Link to this review
I used Allied Fence for a beautiful pool fence. The project manager was knowledgable and professional. Because of their size, they had what I needed in stock and offered lots of choices. The crew came on time and worked quickly and were verey neat. They were cordial to my kids and dog. I highly recommend them.
Posted: 11/12/2008 • Last edited: 7/22/2009 • Link to this review
They might not be the cheapest option you'll find, but I have been very pleased with the quality of their construction and their customer service.
Posted: 4/22/2006 • Last edited: 7/22/2009 • Link to this review