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Almaden R V Service & Repair

1 Review

(408) 289-9442 www.almadenrv.com » View Website »

494 Phelan AveSan Jose, CA 95112   map »

Business overview

Hours of Operation

  • MON
  • 8:00am
  • 5:00pm
  • TUE
  • 8:00am
  • 5:00pm
  • WED
  • 8:00am
  • 5:00pm
  • THU
  • 8:00am
  • 5:00pm
  • FRI
  • 8:00am
  • 5:00pm
  • SAT
  • 8:00am
  • 5:00pm
  • SUN

Reviews

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The Worst Ever, 5/16/2010

The worst possible company I have ever dealt with. The owner Chris is rude, arrogant, obnoxious and extremely unprofessional. Last year we took our new-to-us 1995 Coleman Pop-up camper to have a once... over by Almaden RV. We asked them to check all systems, fix a bunk-end and repair a hole in the water tank. We went back two different times because the repairs were not done properly or were done poorly. Finally, we pick up the camper. Once home we hook it up and water starts pouring from the "fixed" water tank. Fed up, we disputed the credit card payment. Once Chris (the owner) agreed to fix it free of charge we agreed to pay the bill. Fast forward last month and we return to have the water tank fixed. Chris (the owner) again agreed to fix it, no charge. We decided to have some additional work done. We asked them once the water tank was fixed to check the water systems. The water pump, kitchen and shower faucets needed replacement. Additional cost: $500. We said no thanks, put the camper back together and we'll pick it up. Chris (the owner) demanded cash and then hung up on us. He never told us cash only before that moment. We decided to call the police. Two hours later and more conversations, we were told by the police that it was a civil matter. Next day we went back, paid cash, and brought our camper home. Do not ever take your RV to Almaden RV!

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Reviews

rkellywhite

Reviews: 1

The Worst Ever

The worst possible company I have ever dealt with. The owner Chris is rude, arrogant, obnoxious and extremely unprofessional. Last year we took our new-to-us 1995 Coleman Pop-up camper to have a once over by Almaden RV. We asked them to check all systems, fix a bunk-end and repair a hole in the water tank. We went back two different times because the repairs were not done properly or were done poorly. Finally, we pick up the camper. Once home we hook it up and water starts pouring from the "fixed" water tank. Fed up, we disputed the credit card payment. Once Chris (the owner) agreed to fix it free of charge we agreed to pay the bill. Fast forward last month and we return to have the water tank fixed. Chris (the owner) again agreed to fix it, no charge. We decided to have some additional work done. We asked them once the water tank was fixed to check the water systems. The water pump, kitchen and shower faucets needed replacement. Additional cost: $500. We said no thanks, put the camper back together and we'll pick it up. Chris (the owner) demanded cash and then hung up on us. He never told us cash only before that moment. We decided to call the police. Two hours later and more conversations, we were told by the police that it was a civil matter. Next day we went back, paid cash, and brought our camper home. Do not ever take your RV to Almaden RV!

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