This vet clinic has proven to be very rude to the clients and pets, the staff is unprofessional, taking personal calls instead of serving clients, and the clinic is filthy and smelling of stale urine. The doctor/owner is creepy, seemed too animated as if on drugs. The retail prices for the products and services are inflated.
Posted: 7/16/2009 • Last edited: 8/31/2009 • Link to this review
It seems that perhaps the person leaving this attack on my character may just be the one on drugs. Aloha Animal Medical Center has been proudly serving the veterinary needs of the Aloha community for over 20 years and has many very satisfied clients and patients. Hard to imagine that we'd still be a thriving veterinary hospital if this review had even a shade of truth in it. As far as fees for our service they are appropriate for the level of service we provide. Our fees are neither the lowest nor the highest in our neighborhood, but our service, compassion and care are second to none. It just goes to show that even though we try, you can't please all the people all the time. Sincerely, Dr Erik Thompson and all the staff at Aloha Animal Medical Center
We had used this clinic two years ago with no complaints. Recently, we called for an appointment and we were treated very rudely and unprofessionally by staff and the vet. It turns out a certain vet tech holds a personal grudge and it has been allowed to affect their professional attitude. I would question their ability to provide objective care for the animal if personal grudges can taint their professionalism.
Posted: 10/08/2008 • Last edited: 8/31/2009 • Link to this review
There's always 2 sides to a story. Do to the nature of the trouble my office manager of 18 years had with this couple, we decided that we no longer wanted to have a relationship with them. We informed them of our decision and advised them that we would be glad to copy any records we had for them and/or fax them to any veterinarian of their choice. In hopes that they would find a veterinary clinic that better met their needs. It is a decision we occasionally make with clients whose relationship, with our veterinary center, is just not working out. In over 20 years of practice it has been a rare, but necessary step to maintain a pleasant and productive working environment. However, the Cooper's would not accept our decision and became the equivalent of "stalkers". Constantly, calling and harassing my staff. This review was their last gasp before going away.