Alpha & Omega Appliance Services

Came out to assess my problem. Quoted a ridiculous price for repair and said I needed to pay $50 upfront for a $400 dollar part. Called another appliance company - they quoted the price for the part at $200. Called Alpha & Omega back - they would not price match but would refund my $50. Needless to say there was no refund and the check had been cashed immediately after the repair man left my house. Would not recommend!

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These guys did a fantastic job fixing my freezer! I originally thought it was the compressor, but they helped me and found it was just a wiring fault, they helped save me a ton of cash! I recommend them to everyone!

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They came recommended by a neighbor to fix my fridge. I scheduled an appointment for a Saturday afternoon. They advised the technician would be there between 2-3pm. I called at 3:30pm when nobody showed and was told the technician would arrive at my home by 3:45pm. Hour later the technician still was not at my home. Never received a phone call, apology nothing. Complete waste of my valuable time.

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Frankly, this is the worst company I have ever dealt with. It has been over 6 weeks and the dishwasher is still on the fritz. A complete lack of responsiveness, including technicians showing up over two hours late, failing to show up at all, or showing up without the needed parts (even though I was told by the owner that the parts were ordered). The technician scratched my wood floors and promised me that he would be back out that evening to repair and failed to show up at all. I highly recommend staying away from this company to avoid the frustration and hassle we have gone through.

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I was thoroughly impressed with Alpha & Omega and the technicians who visited my house. I was able to schedule a same-day appointment with a friendly person over the phone for a broken refrigerator. The technicians (one was in training, the other was supervising) came on time, were very polite and helpful, and the charge was reasonable. Nice work!

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