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Donell came out for a follow-up appointment and was again extremely polite and such a pleasure to work with! He was extremely knowledgeable about the issue and gave a ton of advice. He treated the issue and left me with a lot of good information. It is so good to see hard working individuals take pride in their work! Donell definitely does that. I will try and request Donell each time I need a service if he is available!
Area Lenexa, KS
Date September 2016
Posted: 9/21/2016 • Link to this review
Donell from Alterra did a great job servicing our home for pest control. He was prompt, friendly and thorough. I've been pleased with Alterra from the front office to all the technicians that have serviced our home for the past two years. - Jamie S.
Posted: 8/14/2015 • Link to this review
First time having Joshua and while we did not interact much (we were having dinner) he came to the door with smiles, was friendly and set to work. All reps we have had have been great. All smiles, all helpful and all show great care. Any time I need to call I am so pleased with the service I receive. They work with you on billing and they definitely aim to please. I have had some in between treatments and always get appointments that work with my schedule.
Posted: 8/01/2015 • Link to this review
I love having Alterra as my pest control company! I have never had a bad experience with this company. They listen to your needs and follow your requests. When you call for in-between service visits, they are not only free, but also they are available usually within the next day or two to help. Aziz was very polite and helpful!
Posted: 7/30/2015 • Link to this review
James McKee was our service man today and he tried hard, so give him the $5. We started Alterra about a month ago and have had them out every week to try again to get rid of ants, spiders, and other bugs. I have always done it myself for under $70 and had great results. My wife, trying to be nice, hired Alterra for around $500 and they can't seem to kill the bugs for some reason. The Alterra salesman said they do granular over your whole yard, but the service men only do the perimeter with a bowl type hand crank spreader. The spraying is kind of hit and miss and just get the easy places. Not very happy with Alterra, but they do send someone out every time we call. It is just to bad they don't have real exterminators with good equipment and with more than a short training class.
Posted: 6/12/2015 • Last edited: 6/30/2015 • Link to this review
Since we contracted with Alterra Pest Control, we have had world class service and the results speak for themselves. We had ants, spiders, and wasps. I had called for additional service calls and inspections. Within a few months, giving time for breeding cycles, we are pest free. David, our technician, is professional, knowledgeable, and thorough. Thanks Alterra! Glenn G.
Posted: 10/22/2013 • Link to this review
We had our first visit from Alterra today and David was very thorough in explaining the services and features. He took extra precautions to help eliminate rolly pollys and gave a little extra spray since we are in a new house. I like that they will come back between scheduled visits if necessary. JimB
Posted: 10/11/2013 • Link to this review
Chaz Brantley arrived a little early for his appointment and was all smiles as he performed every task I asked him to do. We appreciate Alterra Pest Control's good service professionals
Posted: 10/08/2012 • Link to this review
2012, 2014, 2015