Dr Matthews, and staff, I honestly must say that my experience with your office is the best I've had. I never have to wait, everyone is very friendly and helpful. The education is wonderful and very helpful. I have already told several friends able your excellent service.
Posted: 6/02/2011 • Link to this review
Not professional overcharged my insurance portion did not refund my money sourced me out to another dentist after a bad root canal experience lots of pain did not prescribe pain medication right away.. over all poor dentist
Posted: 7/23/2010 • Last edited: 6/02/2011 • Link to this review
Thanks for your response. I understand you are upset and I also understand you want to be heard. I am a little disappointed that this is how you choose to get your message out.
Dr. Matthews spends a lot of time and effort making sure that our patients are receiving the best quality of care they are able to get. In some cases he feels the patient would benefit from going to a specialist to be treated and he would at that time ‘refer' them - he does not ‘source out' his patients - to an endodontist (root canal specialist). In some cases, pain medications can not be prescribed due to existing medical conditions and most often pain medications are prohibited by the specialist due to it masking symptoms.
Dr. Matthews goes above and beyond any dental office that I know of. Our dentist and staff really do care and will go out of their way to really connect to our patients. This is really important to us. After Dr. Matthews reached out to you on several occasions only to be hung up on, we find this report from you very disturbing and unjust. I know that Dr. Matthews has spent hours trying to convince you to seek the treatment you urgently need. We hope you find what you are looking for. Good luck with your future dentist.
I have been going to Dr. Matthews office since he came to Arizona about 15 years. Dr. Matthews and his staff always make me feel comfortable during my visit. They truly care about my dental health. If you are looking for an experienced dentist with a great staff, I highly recommend Dr. Matthews.
Posted: 1/20/2010 • Last edited: 6/02/2011 • Link to this review
Well. . . after leaving Dr. Matthews' office, I am more educated. I didn't know that the acid in diet soda eats tooth enamel. Yikes! I thought that sugar was the evil one. I am using a straw now. Dr. Matthews does care about prevention.
Posted: 10/19/2009 • Last edited: 6/02/2011 • Link to this review
Dr. Matthews,my dentist, has been a frequent volunteer at the various free clinics sponsored by the Arizona Dental Association. He is a great guy who loves dentistry. He takes great pride in doing excellent work and it shows. My crowns look so natural that not even my own mother noticed them!
Posted: 2/24/2009 • Last edited: 6/02/2011 • Link to this review
My neighbor recommended Dr. Matthews to me when I needed a dentist. I called and they saw me the very next day. The office is clean and the staff extremely friendly and helpful. Dr. Matthews made me feel very comfortable and he fixed me my problem. They even called me later to see how I was feeling and asked if I had any questions or concerns about the procedure. WOW!!! This is an office that cares about their patients! I would recommend them to everyone.
Posted: 2/11/2009 • Link to this review
From start to finish, this has been a positive, professional experience. The entire staff was courteous and knowledgeable, and made me feel at home immediately. The end result is spectacular and I'd heartily recommend Phoenix dentist, Dr. Matthews, to anyone contemplating cosmetic dentistry.
Posted: 9/22/2008 • Link to this review
I was really nervous to go to the dentist, since it had been a few years. A neighbor suggested I go to Dr. Matthews, and I'm so glad I did. He made me feel like I was his only patient and showed me pictures of my teeth and explained to me what was happening and what I needed done. I was scheduled to come back for the work the same week. The procedure was completely painless and I am sorry I didn't come to Dr. Matthews much sooner. I'm making my wife switch her dentist so she can come here too!
Posted: 3/22/2008 • Last edited: 10/05/2008 • Link to this review
From the greeting you get the first time you walk in the door to the new smile you leave with a few weeks later, Dr. Matthews' Phoenix dental office goes beyond expectations. I was very nervous about the process of getting veneers on my teeth. I wanted a beautiful smile but you hear horror stories. Dr. Matthews carefully walked me through every step of the process. I felt comfortable and confident with the procedure. I now have the smile that I always wanted. Dr. Matthews and his staff are professional, courteous and give the results a patient is looking for!
Posted: 12/05/2006 • Last edited: 10/05/2008 • Link to this review
Member of American Dental Association & Az Dental Assoc. Member of BBB - Better Business Bureau. Attended the University of Iowa, College of Dentistry, 1978. GO HAWKEYES! Marquette University, Prosthodontics, 1981. Joined the faculty at Univ of Iowa. Research Fellowship at National Institute of Research. Frequently participates in continuing education classes. I am dedicated to providing the very best dental care while addressing our patients' concerns and needs with compassion.
*Organic and natural products available. Utilize low-water xeriscape for our office landscaping. Restorations made w/ environment-friendly mercury-free resin. Minimal radiation w/ our all digital x-rays & no harsh chemicals. Paperless office & we file insurance electronically. Hi-temp steam, not harsh chemicals, used for sterilization.