Always Professional in Moving, Inc. - Gilbert, AZ - Movers

Always Professional in Moving, Inc.

5 star rating 405 Reviews

(480) 633-5555 Call Email Email

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1730 West Sunrise Boulevard, Building B, Ste. #104Gilbert, AZ 85233

Kudzu - Best Of Winner

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Reviews

  • Always Professional in Moving, Inc. - Gilbert, AZ -  rogerball

    Reviews: 1

    NOT Always Professional
    rogerball (1 review)
    12/06/2013

    APIM moved some household goods for me in February of this year. In general I was pleased with the move until the movers left and I went upstairs and saw that the one piece, a high boy dresser had been scratched, gouged and chipped. I found pieces of the dresser on the stairs and noted that there was damage to the half wall at the top of the stairs where the dresser had been slid across. The dresser was not wrapped in a blanket as I was repeatedly told it would be from my first contact with APIM and on the day of the move. Today December 5, 2013, I spoke with Ray. His closing words were "your claim is denied, have a nice day" before he slammed the phone down and hung up on me. I guess that is his version of customer service. What was his justification? He denied my claim because I called him "buddy", interrupted him misstating the facts, lying, and accused me of trying to be a "tough guy". Even though I have had numerous conversations with the staff and movers that were all very cordial for the last ten months with the exception of him getting on the phone today and reading me the riot act. APIM never allowed the claim process to proceed past me informing them that I had an issue. Their reason for denial is so ludicrous that I find it hard to believe they could ever have an "A" rating from the BBB. I will be filing a claim in small claims court.

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    Always Professional in Moving, Inc. replied on 12/16/2013

    rogerball, we made several attempts over the last 8 months to fix the issues. Our last attempt was in July but you were leaving the country for a month. When you contacted our office recently you would not let any of our employees discuss the issues with you. We apologize for the mishaps and did our best to try and schedule the fixes. You were being very harsh on the phone with our employees. As of 12/9/13 we were finally able to get the handyman out and fix the situations at hand. We wish you the best in your new home and have a Happy Holiday.

  • Always Professional in Moving, Inc. - Gilbert, AZ -  msmom

    Reviews: 2

    A-1 Experience
    msmom (2 reviews)
    11/19/2013

    I called on short notice. The crew were cheerful and friendly, careful with my belongings and efficient with their time. My belongings are in storage and will call them to have them move into my next house. Thank you very much guys!

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    Always Professional in Moving, Inc. replied on 12/16/2013

    msmom, Thank you for your review and time! We truly appreciate the feedback! Your belongings are safe with us. Let us know if there is anything you need in the future. Thank you again for your business and choosing Always Professional In Moving.

  • Always Professional in Moving, Inc. - Gilbert, AZ -  browncoates

    Reviews: 1

    great experience
    browncoates (1 review)
    11/12/2013

    the staff was professional, punctual and thorough

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    Always Professional in Moving, Inc. replied on 11/18/2013

    browncoates thank you for your time and review. We appreciate the feedback. Again, Thank you for choosing Always Professional In Moving.

  • Always Professional in Moving, Inc. - Gilbert, AZ -  Janqueen8

    Reviews: 1

    Great value! Honest! The guys were TERIFFIC!
    Janqueen8 (1 review)
    11/11/2013

    This was a short notice move for me and I needed help quickly. From the first call I made to the office I felt like everything would be handled professionally and promptly. The flat rate fees also give you confidence that you won't have more money to shell out during an already stressful expensive time. The follow up emails and calls kept me informed of the timeline and they even showed up EARLY! The guys were awesome and genuinely seemed to enjoy their jobs. They took care of my belongings and even put everything back together in record time! The company provides wardrobe boxes at no charge for your clothes and I couldn't be more thankful for that. It made moving that much easier. I would recommend Always Professional in Moving because everything they said they would do, they did and them some. I was very impressed! J.King Peoria, AZ

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    Always Professional in Moving, Inc. replied on 11/18/2013

    janqueen8 Thank you so much for the wonderful review and your time. We truly appreciate the feedback. Let us know if there is anything we can do to help in the future. Again, Thank you for choosing Always Professional In Moving.

  • Always Professional in Moving, Inc. - Gilbert, AZ -  dananotman

    Reviews: 1

    100% Impressed
    dananotman (1 review)
    10/28/2013

    APIM was completely fantastic. I was 100% impressed with their efficient work and professionalism throughout the process. They went over very detailed paperwork with me along the way, helped me understand how they work, and worked very, very fast. They really made my move so easy.

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    Always Professional in Moving, Inc. replied on 11/18/2013

    dananotman Thank you for your time and review. We are pleased that your move was a success. If there is anything we can help with in the future please feel free to contact us. THank you again for choosing Always Professional in Moving.

  • Always Professional in Moving, Inc. - Gilbert, AZ -  mskrystee

    Reviews: 1

    Professional and Great Staff
    mskrystee (1 review)
    10/25/2013

    Several friends have used this company and had great experiences so we felt comfortable calling them directly with out shopping around. We did not regret our decision. The team from Always Professional in Moving were fantastic. Justin, Derwin, and Chris were happy to help us move. They called ahead to let us know when they expected to be at our house and they were careful with our things during the move. Not to mention friendly and enjoyable the entire 4 hours. I would recommend this company and plan to use them for our next move.

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    Always Professional in Moving, Inc. replied on 11/18/2013

    mskrystee THank you for your review and your time! If there is anything you need in the future please give us a call. Thank you again for choosing Always Professional In Moving.

  • Always Professional in Moving, Inc. - Gilbert, AZ -  Omello

    Reviews: 1

    Best moving company ever
    Omello (1 review)
    10/24/2013

    Absolutely the best moving experience I've ever had. Hector, Joe, and Matt are some of the most hardworking guys I've seen. We had quite a bit of huge furniture, but they still were able to work pretty fast. They were extremely careful in handling the tv and other delicate items. I called this company based on the awesome reviews and I was not disappointed. Would give more than 5 stars if I could.

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    Always Professional in Moving, Inc. replied on 10/24/2013

    Omello, Thank you for your review and your time! We are pleased to hear your items made it safely and it was a wonderful experience. THank you for your business and choosing Always rofessional In Moving, Inc.

  • Always Professional in Moving, Inc. - Gilbert, AZ -  CassLz

    Reviews: 1

    Great service and professional moving crew
    CassLz (1 review)
    10/08/2013

    It was a very stressful day for me. Jerome, John and Hector were a great help. They took great care packing my pictures and no damage on any of my stuff.

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    Always Professional in Moving, Inc. replied on 10/24/2013

    casslz, thank you for the review! We will let the crew know you took their stress away. Thank you again for choosing Always Professional In Moving.

  • Always Professional in Moving, Inc. - Gilbert, AZ -  TLBPsyD

    Reviews: 1

    TRUST THEM COMPLETELY
    TLBPsyD (1 review)
    9/23/2013

    We booked these movers at the last possible minute and could not be more pleased with the service we received. They were exceedingly polite, worked quickly, and had a great sense of humor (especially in this blistering AZ heat). They even backed the truck across the arena to unload the heavier items into the garage for us. We would recommend them to anyone without hesitation. The girl working the phone at the front office was equally professional and polite. This is an A-PLUS company that lives up to their name.

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    Always Professional in Moving, Inc. replied on 10/24/2013

    Thank you for your time and review. We will let the staff know about your compliments. Shenan will be happy to hear about yor experience. Thank you again for choosing Always Professional In Moving, Inc.

  • Always Professional in Moving, Inc. - Gilbert, AZ -  stockrdb

    Reviews: 1

    Professional, Friendly, Hard-Working Movers
    stockrdb (1 review)
    9/19/2013

    We recently moved from one area of Gilbert, AZ to another and used Always Professional in Moving to help. They sent three men over and they were exceptionally professional, friendly, helpful, and hard-working. This was our best experience moving ever thanks to them. We would definitely use them again and highly recommend them.

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    Always Professional in Moving, Inc. replied on 10/24/2013

    stockrdb, thank you for your time and review! We truly appreciate you choosing Always Professional In Moving, Inc. for your moving needs.

  • Always Professional in Moving, Inc. - Gilbert, AZ -  SherieO

    Reviews: 1

    Hard working friendly Crew
    SherieO (1 review)
    9/19/2013

    We had Travis, Joe #1 & Hector for our crew and they were all very professional, friendly and hard working. Moving is not fun and easy and it was nice to have a stress free experience. The office crew are also very friendly and professional, I would highly recommend Always Professional in Moving, Inc.

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    Always Professional in Moving, Inc. replied on 10/24/2013

    SherieO thank you for your review and choosing Always Professional in Moving, Inc. We'll let the crew and staff know how happy you are. Thank you again for your business.

  • Always Professional in Moving, Inc. - Gilbert, AZ -  mizaun

    Reviews: 1

    other moving companies in the past
    mizaun (1 review)
    9/04/2013

    We had GREAT movers: Justhin, Rome, Joe, Phil. We have movers in the past that we were not satified, and these for movers, but I would call Always Professional In Movers, is exactly that, "PROFESSIONAL" Highly Recommended!

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    Always Professional in Moving, Inc. replied on 9/04/2013

    Mizaun, Thank you for your review! We will let the crew know how pleased you were with your move! Thank you again for choosing Always Professional In Moving, Inc.

  • Always Professional in Moving, Inc. - Gilbert, AZ -  otome5739kc

    Reviews: 1

    Good service
    otome5739kc (1 review)
    9/03/2013

    We had Randy, Justin and Robert on 8/19. They came on time, actually 20 minutes earlier. In my experience, they are the first one to come on time. When they are moving stuff, they were very careful not to cause any damage to both the items and the house. Price was a bit high. But it was worth asking them for the move.

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    Always Professional in Moving, Inc. replied on 9/04/2013

    otome579kc Thank you for your review! We are happy our crew Got your move done carefully and safely. Thank you again for choosing Always Professional In Moving, Inc.

  • Always Professional in Moving, Inc. - Gilbert, AZ -  MAKinsel

    Reviews: 1

    Excellent Company!
    MAKinsel (1 review)
    9/03/2013

    Awesome company! We would use this company again, and I highly recommend them. Thanks Jeff and team!

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    Always Professional in Moving, Inc. replied on 9/04/2013

    MAKinsel, Thank you for your review we do appreciate your time. Again Thank you for choosing Always Professional In Moving, Inc.

  • Always Professional in Moving, Inc. - Gilbert, AZ -  sctyaz

    Reviews: 1

    First time using moving company
    sctyaz (1 review)
    8/22/2013

    Jeff, Jerome and Moses arrived on time and went to work. Organized and efficient, they worked well and have positive attitudes. My only complaint would be that the company did not do in house quote even though I had plenty of time prior to the move. Price ended up higher than expected due to that.

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    Always Professional in Moving, Inc. replied on 9/04/2013

    sctaz, Thank you for your review! We do apologize for not doing a in home estimate, but the estimator was booked. We try our best when in this situation to get as much information via phone as possible. Again we do apologize but want to Thank You for choosing Always Professional In Moving, Inc.


Description

Always Professional in Moving, Inc. - Gilbert, AZ - Portrait

We truly appreciate the opportunity to be your professional moving company. Our family owned business is small and our customers would't have it any other way. We are confident that with our dedication to providing the highest quality service, we can ensure that your move is done to your satisfaction. We believe that your move should begin with you, the customer, being provided professional and accurate information on what you can expect during your move.

Business details

Moving Supplies

  • Boxes
  • Carts & Dollies
  • Dish Packs
  • General Equipment & Supplies
  • Packing Supplies
  • Padding & Quilts
  • Ropes
  • Stretch-Wrap
  • Tape
  • Wardrobe Boxes

Service Area

  • Ahwatukee
  • Anthem
  • Apache Junction
  • Avondale
  • Buckeye
  • Carefree
  • Casa Grande
  • Cave Creek
  • Chandler
  • El Mirage
  • Eloy
  • Flagstaff
  • Florence
  • Fountain Hills
  • Gilbert
  • Glendale (Downtown/South)
  • Glendale (Northwest)
  • Globe
  • Goodyear
  • Kingman
  • Laveen
  • Litchfield Park
  • Maricopa
  • Maryvale
  • Mesa
  • Paradise Valley
  • Payson
  • Peoria
  • Phoenix (Central)
  • Phoenix (East)
  • Phoenix (North)
  • Phoenix (Northeast)
  • Phoenix (Northwest)
  • Phoenix (South Mountain)
  • Prescott
  • Queen Creek
  • Scottsdale (North)
  • Scottsdale (Old Town)
  • Sedona
  • Show Low
  • Sun City
  • Surprise
  • Tempe
  • Tolleson
  • Willcox
VIEW MORE »

Amenities

  • Climate-Controlled
  • Loading Ramps
  • Power Lifts
  • Vans

Local Service Area

  • Local
  • Long-Distance
  • Regional

Move Types

  • Commercial & Office Moves
  • Computer Moves
  • Confidential Moves
  • Do-It-Yourself Moves
  • Emergency & Short-Notice
  • Employee Relocations
  • Estate Moves
  • Extra Large Load Moves
  • Hi-Rise Moves
  • Industrial Moves
  • Intra-Office
  • Mountain Home Moves
  • Moving & Relocation - General
  • Pianos
  • Residential Moves
  • Senior Moves
  • Single-Piece Moves
  • Small Load Moves

Kudzu's "Best Of" Winner

2012, 2013, 2014

Credentials

Member of the NAPW(National Association for Professional Women) BBB Accredited with an A RATING! Gilbert Chamber of Commerce Member

Hours of Operation

  • MON
  • 7:00am
  • 5:00pm
  • TUE
  • 7:00am
  • 5:00pm
  • WED
  • 7:00am
  • 5:00pm
  • THU
  • 7:00am
  • 5:00pm
  • FRI
  • 7:00am
  • 5:00pm
  • SAT
  • 7:00am
  • 12:00pm
  • SUN
  • 7:00am
  • 12:00pm

Payments Accepted

  • American Express
  • Cash Only
  • Debit Card
  • Discover
  • Mastercard
  • Visa

Year Established

2006

Documents

[PDF] Just some of our customers that haven't had time to post on here.
[PDF] Attachment2
[PDF] Attachment3
[PDF] Attachment4
[PDF] Attachment5

Languages Spoken

  • English

Videos & Photos

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Photos (8 photos)

  • Always Professional in Moving, Inc. - Gilbert, AZ - Family Owned and operated
  • Always Professional in Moving, Inc. - Gilbert, AZ - Our Fleet
  • Always Professional in Moving, Inc. - Gilbert, AZ - The Drivers
  • Always Professional in Moving, Inc. - Gilbert, AZ - Crew Members
  • Always Professional in Moving, Inc. - Gilbert, AZ - The Drivers close up and personal
  • Always Professional in Moving, Inc. - Gilbert, AZ - Bruizer the company Mascot
  • Always Professional in Moving, Inc. - Gilbert, AZ -
  • Always Professional in Moving, Inc. - Gilbert, AZ -


Family Owned and operated

Photos

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8 photos
Album: Generic
1 of 8




Family Owned and operated