Construction crew was great but their management pressured them into a hurried completion which resulted in oversights. Screws and nails were left on ground which could have resulted in harm. Window installation did NOT cover inside electronics and furniture appropriately.
Posted on GuildQuality: 5/12/2016
The price and installation of new James Hardie siding was outstanding. I am very, very pleased with the siding and the work of the installation team. I do have an issue with the re-install of the outside lighting of one fixture, but have not contacted Amazing.New exterior doors were also installed. I expected the back ones to be pre-painted or painted by installers, but they were not. Sales team should make this clear when order is placed. Will have to find painters as they are simply primed. That said, the installation of the back doors was excellent, and their quality is also top notch.Front door is finished and requires no painting, but I did have an issue with double box strike plates being installed rubbing, I simply removed one of them to fix that issue but it had already damaged the finish on the door in a single day. The actual latch is quite long, and hits wood trim on door frame before reaching strike plate. Only a matter of time before wood trim is also damaged. Looking online for a new longer strike plate online, but should not have to be doing so I feel. Did not notice until installers had already left.The Marvin Infinity windows are outstanding quality, clarity, energy efficient, and Amazing's installation of of the new windows is very good. These are without question exceptional windows, the best made in my view. But they do not come cheap....
Posted on GuildQuality: 3/08/2016
Amazing Siding and Windows did a fantastic job on our residing project with the James Hardie fiber cement product. Our house looks great. They really are professionals and great to work with.
Posted on GuildQuality: 10/09/2015
The Amazing Side crew worked hard. But when they were finished at the end of the day they left, leaving the back yard cluttered and tools on the ground. We also noticed that the work was not finished and NO ONE DID A WALK AROUND THE JOB SITE TO ADDRESS OUR CONCERNS. Finally the job site foreman returned with another man and completed the spots in the back that I showed him, cleaned up, got his tools and left (without us showing him our concerns at the front of the house). To this date no one has returned for a walk around the whole property! We paid a lot of money for this siding and the flashing around the front of the roof looks like it's going to fall off in spots. WE WOULD LIKE IT TO BE FIXED!L.R.
Posted on GuildQuality: 9/22/2015
Excellent customer service from start to finish. Pike kept us informed and followed up on our requests and concerns. John came out and took care of the minor issues after installation. Roman and his crew were awesome, hard-working and did the job like it should be done. After frustration with other contractors promising they could do the job, we paid a bit more and had it done the right way by Amazing Siding & Windows out of the Dallas/Grapevine area.
Posted on GuildQuality: 9/03/2015
Pike Wilkinson helped us with many options so we could get the most for what we could afford. He also helped clear up a misunderstanding during the installation regarding existing shutter parts that were accidentally thrown away.Pike also recommended an excellent gutter contractor who charged very reasonable rate so that we could new gutter system after the siding was installed. A three man crew did this work in less than three hours.Roman with Valles Construction and his ten man crew completed the job in less than two days and went the extra mile to satisfy us. His crew was well trained and worked in two man teams. One worked high up on the second level to remove gutter, old siding and black tar paper which the lower man hauled off as they went. Then the upper man measured and called his instructions to the lower man for the OSB, then insulation, then siding and soffits to be cut exactly to fit. When the cutting was complete the lower man tossed the siding/soffit pieces straight up and the upper man caught them and nailed them into place. It was an amazing effort. They installed more than 24 squares of siding and soffit in a day and a half in this manner. Roman told me he has been doing this contractor work for Amazing Siding for over ten years. It shows. They have this down to a routine with short installation time and still excellent quality work.
Posted on GuildQuality: 6/16/2015
My siding was damaged during a storm, but not all of it. Insurance was going to pick up the bill for a portion, and I was going to pay for the rest so we could upgrade our homes look a bit. I had Amazing Siding & Windows come out for an estimate, and let them know at the time that my insurance would be picking up at least part of the bill. They told me at the time that they would help work with insurance during the process, which was a huge selling point for me, and ultimately one of the reasons we selected Amazing Siding to do the work.Everything seemed great until my insurance adjustor started asking me questions about some of the costs in the estimate that they provided. I was not sure how to answer all of his questions so I gave him the number for one of the sales guys that gave us the estimate.... The salesperson ignored my insurance adjuster's call for weeks. The adjuster got frustrated with this, and reached out to me to see if I could get someone to call him back. I called down to the office and explained what was going on, and the person on the phone told me that they do not deal with insurance adjusters. I let her know that the sales guys said they would during their pitch, and she took down a message for the salesrep.By the time my insurance adjuster got his questions answered, the work had already started up and my old siding had been removed and taken to the dump. It turns out that based on the answers insurance received from my salesrep, they would need a sample of my old siding to pay the full amount I anticipated they would pay... but since all of the siding was already gone, they would not be able to pay it all.The work crew was really nice, and did a great job on the siding. I've noticed recently that the front door they installed seems to not have enough support in the threshold, but otherwise looks good.Overall, everyone at Amazing Siding & Windows was very nice, until you need to ask them anything outside of their norm. They were never
Posted on GuildQuality: 5/09/2015
From the sales process to the job completion, Amazing Siding was professional, and communicated with me along the way, to tell me what to expect. Everything went as it was sold to me. The quality of materials used was really good. It has only been a couple of months. Everything looks good. We've had some hard rains, and I don't see any leaks. I am very pleased with what I see.
Posted on GuildQuality: 1/03/2015
The windows were installed by Ben, Clifford and Trey, and they did an outstanding job of making sure our windows fit and looked good. The siding was installed by Roman Valles and his crew; and again they were wonderful to work with. They picked up all the old wood and trash as they worked, and checked with me several times, to see if I approved. I would recommend all of them for your windows and siding projects!Wayne P.
Posted on GuildQuality: 11/15/2014
We were completely satisfied with everything from the time the salesman arrived at our door and the windows and siding was installed. The crew was very professional. The quality of the product is truly Amazing
Posted on GuildQuality: 11/12/2014
I pulled a number of companies that install James Hardie Siding in order to compare ratings reviews and pricing. Amazing Siding and Windows seem to be head and shoulders above the next best company I talked with. I had narrowed my search to three companies and after I decided on Amazing Siding and Windows I never had a reason to second guess myself.Their knowledge and craftsmanship was really impressive. They picked up and cleaned up everyday. They maintained a safe work environment and a high production rate the entire time they were here. It's reassuring to know that there is still a sense of pride in doing a good job.
Posted on GuildQuality: 10/23/2014