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Amburgey Carpet Care

(253) 891-1136

Puyallup, WA 98371   map »

Business overview

Reviews

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Disappointing customer service, 8/26/2013

I have never been more dissapointed in service in all my life. I had an appointment with them scheduled a couple weeks ago. When they called the day before to verify the appointment, I let them know... that I had a sudden family emergency come up that day and couldn't keep the appointment. I called them back and rescheduled the appointment for a Monday at 9:30. They never showed up. When I called at 9:45 to see how long it would be until they arrived, they said they must have messed up and wrote the appointment on the wrong day. He offered to come at 11:00 but I had to work during that time. I explained to him that I had already moved furniture, made arrangements for my dogs to be gone all day and changed my work schedule. His response was, "Well, things got screwed up on your end the first time and they got screwed up on our end this time. Stuff happens." He never apologized once. Never will they have my business or any of my friends business or the business of any of the teachers in my district. I will be sure to share this with everyone.

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Best Carpet Cleaner in Town, 7/13/2010

I had Amburgey Carpet Care clean my carpets for the first time 10 years ago. Mr. Amburgey did an awesome job of getting stains out that had been there for years. His wife is also a delight. Great... service, great company!

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Displaying 1-2 of 2

Reviews

Cheney825

Reviews: 0

Disappointing customer service

I have never been more dissapointed in service in all my life. I had an appointment with them scheduled a couple weeks ago. When they called the day before to verify the appointment, I let them know that I had a sudden family emergency come up that day and couldn't keep the appointment. I called them back and rescheduled the appointment for a Monday at 9:30. They never showed up. When I called at 9:45 to see how long it would be until they arrived, they said they must have messed up and wrote the appointment on the wrong day. He offered to come at 11:00 but I had to work during that time. I explained to him that I had already moved furniture, made arrangements for my dogs to be gone all day and changed my work schedule. His response was, "Well, things got screwed up on your end the first time and they got screwed up on our end this time. Stuff happens." He never apologized once. Never will they have my business or any of my friends business or the business of any of the teachers in my district. I will be sure to share this with everyone.

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casarah

Reviews: 0

Best Carpet Cleaner in Town

I had Amburgey Carpet Care clean my carpets for the first time 10 years ago. Mr. Amburgey did an awesome job of getting stains out that had been there for years. His wife is also a delight. Great service, great company!

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  • Quality
  • Service
  • Value

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