AmeriServ Garage Doors, Electrical, HVAC

3 star rating 102 Reviews

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5067 Bristol Industrial WayBuford, GA 30518

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Description

AmeriServ serves all the garage door, electrical, and heating & air needs of Metro Atlantans and North Georgians. We offer fast, same day service for Metro Atlanta & North Georgia as well as 24 hour emergency service.

The company is locally owned, well trained, and customer friendly. From residential to commercial jobs, AmeriServ is ready to make home services simple, even for those after-hour emergencies. AmeriServ specializes in both commercial and residential sales, service,.. installs, and repairs.

AmeriServ responds quickly and are priced competitively. You'll find AmeriServ is a company you can trust and afford.

All employees are licensed, insured and bonded to protect your family's home. AmeriServ will meet your needs with professionalism and effective results. Couple this with the commitment of a local, family-owned business and you're guaranteed a top quality product and experience.

Home services made simple!

Call for a free estimate! Mention Kudzu to receive a special discount!

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Reviews

  • AmeriServ Garage Doors, Electrical, HVAC - Buford, GA -  Gardengirls

    Reviews: 1

    Fayetteville GA
    Gardengirls (1 review)
    10/19/2017

    We are another victim of their deceptive practices. They give you a date of install after you have given them money, then call they that day to say they do not have all the parts. Schedule. Stall, Schedule. Stall. When you ask for your money back they find all kinds of excuses to tell you. Hasn't been issued yet, hasn't been mailed, was mailed yesterday, and now wrote address incorrectly.

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    Project Details

    Area Fayetteville, GA

    Cost $1,000 - $2,999

    Date September 2017

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  • AmeriServ Garage Doors, Electrical, HVAC - Buford, GA -  dramdeen1

    Reviews: 1

    Terrible Experience -- Stay Away
    dramdeen1 (1 review)
    10/19/2017

    Avoid this company! Misleading, Terrible Customer Service, Bad work. THEY'LL TREAT YOU LIKE CRAP AND TAKE 50% OF YOUR PAYMENT IF YOU DON'T LIKE IT. This company was quick to respond to my request for evaluation. They told me that they would have my repairs done within a week of my payment. I experienced TWO no-call/no-shows. When I reached out to speak to a representative, I was met with a hostile and unrepentant attitude. When I mentioned that I was unhappy with my service, the representative threatened to cancel my service and take 50% of my deposit. He said it "wasn't worth them performing the job" if I was going to leave a bad review. After the realization that I was at the mercy of this terrible organization, I agreed to wait an additional two weeks for them to perform the replacement of the panel on my door. One month after they promised this would be taken care of quickly, the job was finally done. The tech didn't bother to make adjustments to the door as promised in the quote and my door closes unevenly. The tech didn't even bother to check his work afterwards. I'd rather call another company and pay for additional service than have to call this company again and ask them to fix their work.

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    Project Details

    1 panel repair on garage door and new opener.

    Area Alpharetta, GA

    Cost $500 - $999

    Date October 2017

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  • AmeriServ Garage Doors, Electrical, HVAC - Buford, GA -  MitchB1

    Reviews: 1

    Suing Them
    MitchB1 (1 review)
    10/18/2017

    From the Statement of Claim filed today in Fulton County Magistrate Court: "On June 24, 2016, Plaintiff paid Defendant (Ameriserv) a deposit in the amount of $1,360.97 for the purchase and installation of garage doors. The expected date of installation was July 14, 2016. After numerous delays and broken promises, garage doors were installed on November 3, 2016. There were several problems with the installation: (a) The doors were not the color ordered; (b) The panels on one of the doors were mismatched; (c) Plaintiff's car was damaged during the installation, and (d) Plaintiff's garage walls were damaged during the installation. Defendant refused to replace the garage doors with the correct doors or pay for the damages to Plaintiff's car and garage." The installer admitted the damages both to my wife and me, and also to a supervisor (Chas Allison) at Ameriserv over the phone while I was standing there - he even texted pictures of the damage to the supervisor. After threatening to sue, Ameriserv agreed to replace the doors on an expedited basis and pay for the damages. However, after a couple of more months and many e-mails, texts and phone calls it was obvious that they had no intention of doing anything, so I had another company (Legacy Garage Doors) install the correct doors. They ordered and installed them in less than 2 weeks. I'm suing them for my deposit and the damages.

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    Project Details

    Area Alpharetta, GA

    Cost $1,000 - $2,999

    Date June 2016

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  • AmeriServ Garage Doors, Electrical, HVAC - Buford, GA -  pos2008

    Reviews: 7

    Avoid this company!
    pos2008 (7 reviews)
    8/20/2017

    We hired this company to repair our garage opener early in the week of August 7. It took three weeks, and we still do not have all that we need Initially, they arrived at a time when we were not expecting (which would become typical of them). Then we were told that they did not have the type of opener in stock and would need to order it. I explained that we would be gone for the weekend and coming week and asked if we could have it asap so as to have our home secure while we were gone. We were promised by a man named Mike that they would overnight it and due to this request we would need to pay the full amount which I did. We never received the opener until over one week late, and once again they arrived at a time when I specifically said I would not be home. They installed it without my being here and left one car garage opener thrown over with some shoes that we have outside our door. We were also told that because it took so long we would be compensated for our earlier than usual payment. We never received any compensation. We requested a second car garage opener since we have two cars and have had to call twice to remind them of this. We have yet to receive this, and we are now in our third week of dealing with this company. This company is filled with incompetency and unprofessionalism. Obviously, we will never deal with them again, and I would advise others to follow suit. There are too many decent garage opener companies in this area. Go to one of them!!

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    Project Details

    Garage door installation

    Area Atlanta, GA

    Cost $250 - $499

    Date August 2017

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  • AmeriServ Garage Doors, Electrical, HVAC - Buford, GA -  jjshornet8893

    Reviews: 1

    Please do not use these people
    jjshornet8893 (1 review)
    8/12/2017

    This company is the worst company ever. Please do not use them. I ordered garage doors 6 weeks ago and still can not get them installed. I ordered standard doors nothing special. Each time they are scheduled to be installed they call and say that the doors are not in stock. I spoke with someone name Chas and he asked if I got confirmation for the install dates. I trust that when someone from the company calls and gives you a date, that's confirmation enough. When I sent an email to Chas asking for confirmation on the dates they promised he will not respond. Please do not use this company, they will only steal your money.

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  • AmeriServ Garage Doors, Electrical, HVAC - Buford, GA -  SBNorwood

    Reviews: 1

    Repaired Garage Door
    SBNorwood (1 review)
    8/09/2017

    I had a wonderful experience with Levelle on August 9, 2017. My scheduled window was between 11am to 2pm, however, he called to let me know that he was able to come earlier that morning, if it were okay with me. He was quite pleasant and thoroughly explained my options, as well as the cost. He even programmed a universal remote he had to replace a broken remote I had for one of my doors. He was quick and I will be using AmeriServ again in the future. All of your technician should have that pleasant and professional personality as Levelle.

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    Project Details

    Area Villa Rica, GA

    Cost Less than $250

    Date August 2017

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  • AmeriServ Garage Doors, Electrical, HVAC - Buford, GA -  TJHDAH

    Reviews: 1

    Dishonest Service Provider
    TJHDAH (1 review)
    6/15/2017

    AmeriServ was who I bought my garage doors from so I naturally called them for service. When the tech arrived; a day after my original appointed because I was bumped at the last minute after I was told he was on his way. He confirmed the torsion spring did need to be replaced and the repair cost was $500. I asked how it would possibly cost $500 to simply replace the torsion spring which cost between $30 - $50 at the Home Depot. The tech told me that he had to replace all the rollers, cables and recalibrate the opener etc.... I said I only wanted the torsion spring replaced. He called his supervisor and I was told he could not perform the service unless he replaced the other items as well. I was so mad I was going to tell him to leave, but I wanted the door fixed and didn't want it to drag into the next week. So I agreed to pay the $500 and the tech did the repairs and it took about an hour. I checked the price of the rollers and cables at the Home Depot and each item cost around $14.00. Bottom line was the cost of parts was less than $80 so the cost of labor was over $400 for one hour of work. When finishing up the tech said there was a bad panel on my garage door opener and need to be replaced. I asked how much and was told $600 installed for the same Chamberlain opener I can buy for $200 at the Home Depot. I didn't replace the opener and my old opener is working just fine.

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    Project Details

    Area Lawrenceville, GA

    Cost $250 - $499

    Date June 2017

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  • AmeriServ Garage Doors, Electrical, HVAC - Buford, GA -  coachlou

    Reviews: 1

    Worst ever
    coachlou (1 review)
    5/11/2017

    Worst customer service I have ever experienced in any business I have dealt with. The main phone number is never answered on time. Ordered a garage door 2 months ago based on their recommendation. Was supposed to be installed three weeks ago. Delayed till this past Friday and now was supposed to be installed today from 10-1 - Confirmed with their office yesterday that it would be installed today. Get a call from the tech today and says he does not have all the parts. Call the office and they ask for a confirm number. My bad for not getting one yesterday but when someone confirms that it will be installed today you take their word for it. Spoke to some guy name Chas or something like that and he said he would like to help but we need a confirm number. Giant run around and now we will get part of the door up on Monday. What a bunch of incompetent hucksters. If I did not have to spend 50 percent on a re stocking fee I would have canceled the order. Buyer beware these people and company SUCKs!

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    Project Details

    Worst customer service I have ever experienced in any business I have dealt with. The main phone number is never answered on time. Ordered a garage door 2 months ago based on their recommendation. Was supposed to be installed three weeks ago. Delayed till this past Friday and now was supposed to be installed today from 10-1 - Confirmed with their office yesterday that it would be installed today. Get a call from the tech today and says he does not have all the parts. Call the office and th

    Area Roswell, GA

    Cost $1,000 - $2,999

    Date May 2017

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  • AmeriServ Garage Doors, Electrical, HVAC - Buford, GA -  muddflap

    Reviews: 1

    Total Scam Artist
    muddflap (1 review)
    3/20/2017

    Asked for a deposit before any work. Never came first appointment. Rescheduled second, and came late when they actually came. Asked for a refund. Still waiting.

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    Project Details

    They didn't do any work.

    Area Alpharetta, GA

    Cost $250 - $499

    Date March 2017

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  • AmeriServ Garage Doors, Electrical, HVAC - Buford, GA -  Ckuntz

    Reviews: 2

    Warranty issues
    Ckuntz (2 reviews)
    3/07/2017

    Ameriserv garage doors & openers does not stand by their warranty. We had garage door repair work done in December. This week we had issues again. Even though our repair receipt stated a year on parts and 90 days on labor, they would not honor the labor warranty that was in the qualifying time frame. The proclaimed "director of sales" refused to let me talk to a higher boss or manager saying he was the highest under the owner & he screened the owner's calls & would not let me through. He was very unprofessional & kept padding days in the warranty time line like the day they actually did the original warranty work when I didn't have use of my garage door & the day they actually came out to fix the problem the second time even though I called the day before they wanted to add their delay to my warranty timeline. Even adding these days, we were still in the 90 day time frame. He also tried to tell me the part was defective & not their fault but the manufacturers so they should be paid for labor the second time around. Every time I tried to talk with the owner or someone beside the sales director I was diverted back to him. I would never recommend this company to anyone. They were very unprofessional & do not stand by their warranties. I see I am one of many who have many complaints against this company.

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    Project Details

    Area Mableton, GA

    Cost $500 - $999

    Date March 2017

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  • AmeriServ Garage Doors, Electrical, HVAC - Buford, GA -  OneWOrld200

    Reviews: 1

    The WORST service EVER!!
    OneWOrld200 (1 review)
    2/28/2017

    The WORST service ever!! I had scheduled for them to come out on Jan 18th to install a commercial garage opener. They didn't show. So, I checked out the reviews for them and that should have been my first indication of what kind of people I was dealing with! CROOKS!! After trying to get my money back, they refused and offered a free maintenance plan for 2 years $600 value. I had to reschedule with them again for the following week. Jan 25th SURPRISE SURPRISE NO SHOW AGAIN!! I called and CHAS agreed to give me my money back. I was happy with that. But as of today, Feb 28th, I'm still waiting on my refund! I keep getting the run around! I call and they recognize my phone number so they quickly put me on HOLD!! I call from another phone and WOW they answer!! But then I talk with someone else and they don't have any idea what's going on. I have sent receipts showing they charged my credit card. And of course I get the "we will take care of this"! They don't!! PEOPLE stay away from this company and don't trust them with anything you have. A BUNCH OF CROOKS!!! SCAM!!

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    Project Details

    The WORST service ever!! I had scheduled for them to come out on Jan 18th to install a commercial garage opener. They didn't show. So, I checked out the reviews for them and that should have been my first indication of what kind of people I was dealing with! CROOKS!! After trying to get my money back, they refused and offered a free maintenance plan for 2 years $600 value. I had to reschedule with them again for the following week. Jan 25th SURPRISE SURPRISE NO SHOW AGAIN!! I called and

    Area Tucker, GA

    Cost $500 - $999

    Date January 2017

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  • AmeriServ Garage Doors, Electrical, HVAC - Buford, GA -  Blackthorne99

    Reviews: 1

    Took My Money and Ran!!
    Blackthorne99 (1 review)
    2/06/2017

    Came out 12/27/16 to repair a broken spring and upsold me to a complete set of garage doors. They'd been on my list of Things To Do, so that would have been fine. They collected $1063.03 from me which was supposed to be 65% deposit. Because of a special color order, delivery was scheduled for Jan 31st. On Jan 30th, I called because my schedule was packed and I needed to reschedule - next available delivery was today. Halfway through my delivery window, I called to find out when my doors were arriving because I hadn't yet gotten a call that they were on their way. Amanda, in customer service, advised me that the vendor had contacted them on Feb 4th to say there was a mix-up with the order and it would be reordered and 6-8 weeks before they could deliver my doors. No one EVER called me to say there was a problem with the order. No one EVER called me to advise the doors had not arrived in stock and therefore could NOT be installed. Even when I *called* them on January 30th, they did not advise me that the doors had been received. No one called me to tell me they were NOT coming out today to install what I paid for. After thinking it over, I decided to cancel and get my doors from someone else. And their sales manager - WHO REFUSED TO GIVE ME HIS NAME - stated they were going to charge a 50% restocking fee. To restock WHAT?!?! The doors were NEVER ordered. They were NEVER built. There is NOTHING to restock.

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    Project Details

    Was supposed to be full double garage door installation. Initially came out to repair a broken spring, but didn't even do THAT because that was to be part of the install.

    Area Roswell, GA

    Cost $1,000 - $2,999

    Date December 2016

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  • AmeriServ Garage Doors, Electrical, HVAC - Buford, GA -  dereques

    Reviews: 1

    Worst Customer Service Ever
    dereques (1 review)
    2/06/2017

    Extremely Poor Quality Work and Service. They brought the wrong color and wrong size doors and still haven't corrected the problem in over a month. The installer split several floor joist in the basement and was planning on leaving it that way if I hadn't inspected the work. The doors weren't installed level. One of the door openers wasn't fully operational. They have tried ordering the correct panels but can't seem to get them to the vendor for pick up. I would NOT recommend using this company for any of your service needs. I should not have paid for the work until they had completely correct the job... maybe then I would have been a priority.

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    Project Details

    Company hired to install 2 new high efficiency garage door and battery backup door openers.

    Area Marietta, GA

    Cost $1,000 - $2,999

    Date December 2016

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  • AmeriServ Garage Doors, Electrical, HVAC - Buford, GA -  anushahm

    Reviews: 3

    Horrible horrible horrible
    anushahm (3 reviews)
    1/23/2017

    I cannot stress how awful this experience was. I will never use them again and will tell everyone I know about how unprofessional they are. We paid in mid dececmber and they told us they would come on January 10th. Didn't come. They delayed it twice more. When they finally showed up, they said they need to buy another panel. They said they would be hear 4 days later. On the day the rescheduled "due to humidity" which there was none of. Rescheduled to Monday. Had us waiting for 6 hours. Told us 4 different times that they would be here in less than 30 min. Worst company I have dealt with.

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    Project Details

    Garage door panel replacement

    Area Duluth, GA

    Cost $500 - $999

    Date December 2016

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  • AmeriServ Garage Doors, Electrical, HVAC - Buford, GA -  HWarrior

    Reviews: 1

    Dishonest
    HWarrior (1 review)
    1/17/2017

    Thankfully because of people like you who write reviews we did not engage their services. No quote over the phone. $500 in person to change one spring. I asked for a quote for both and he said $900 with a coupon. It was hard for me to believe that it could be so much. I first saw the 4 star review and then dug deeper and saw all of the one stars with comments. At the end of his negotiations, he said he would take $600 for parts and labor. I said I'd get back with him. Today, I got a legitimate quote from a local company $249 for both doors. Honestly, if he had said $500 for both I would have done it... and ended up paying twice as much. Their $1,000 list price is 4 times what is reasonable. I'm surprised the scam routine can still survive and thrive in today's Internet world.

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    Project Details

    Garage door repair

    Area Canton, GA

    Cost $500 - $999

    Date January 2016

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Business details

Services

  • Installation
  • Repair
  • Replacements

Services

  • Ceiling Fan Installation
  • Code Violation Repair
  • Electrical Upgrades
  • Emergency Service
  • General Electrical Service
  • Inspections & Testing
  • New Wiring
  • Repair
  • Replacement
  • Rewiring

Service Area

  • Acworth
  • Alpharetta
  • Barrow/Walton County
  • Bartow/Pickens County
  • Buckhead
  • Buford
  • Canton
  • Carroll/Coweta County
  • Cascade Heights
  • Cherokee/Forsyth County
  • Clayton/Fayette County
  • Cobb County
  • Conyers
  • Covington
  • Crabapple
  • Cumming
  • Decatur
  • DeKalb County
  • Douglas/Paulding County
  • Douglasville
  • Downtown
  • Druid Hills/Emory
  • Duluth
  • Dunwoody
  • East Atlanta
  • Fayetteville
  • Fort McPherson
  • Greenbriar
  • Grove Park
  • Gwinnett County
  • Henry/Spalding County
  • Jonesboro
  • Kennesaw
  • Lakewood
  • Lawrenceville
  • Lilburn
  • Lithonia
  • Marietta
  • McDonough
  • Midtown
  • Newnan
  • Newton/Rockdale County
  • Norcross
  • Peachtree City
  • Riverside
  • Roswell
  • Sandy Springs
  • Smyrna
  • Snellville
  • South Atlanta
  • South Fulton County
  • Stockbridge
  • Stone Mountain
  • Tucker
  • Union City
  • VA Highland/Morningside
  • West End
  • Woodstock
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Residential Services

  • Automatic Doors
  • Custom Designs
  • Door Repair
  • Doors
  • Emergency Repair
  • Garage Door Openers
  • Garage Doors
  • Installation
  • Maintenance
  • Repair - General
  • Replacements

Equipment Types

  • Air Conditioning & Heating
  • Fans - Ceiling
  • Garage Door Openers
  • Generators
  • Lighting - Indoor
  • Lighting - Outdoor
  • Outlets & Switches
  • Panels & Fuse Boxes
  • Pool & Hot Tub Connections
  • Signs
  • Surge Protectors

Construction Types

  • Attached Garages
  • Garage Doors
  • Overhead Garage Doors

Kudzu's "Best Of" Winner

2012, 2013, 2015

Credentials

A+ Rating with the Better Business Bureau. IDA - International Door Association, Home Reports.com, EBSCO Best Pick. Licensed, Bonded & Insured. TrustDale.com Make It Right Guarantee - Angie's List Super Service Award

Hours of Operation

  • MON
  • 7:00am
  • 9:00pm
  • TUE
  • 7:00am
  • 9:00pm
  • WED
  • 7:00am
  • 9:00pm
  • THU
  • 7:00am
  • 9:00pm
  • FRI
  • 7:00am
  • 9:00pm
  • SAT
  • 7:00am
  • 5:00pm
  • SUN

Payments Accepted

  • American Express
  • Cash Only
  • Debit Card
  • Discover
  • Mastercard
  • Personal Checks
  • Visa

Year Established

2000

Languages Spoken

  • English
  • Spanish

Photos

Album: Garage Doors
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