this is my lab's favorite place on earth! As I drive towards their direction, it is like they know they are going to play. The people there are great and my dogs love them, they are so happy to come. The suites are all the size of my bedroom and they get to play with other dogs during daytime hours.
Posted: 12/22/2008 • Link to this review
This facility is by far the nicest that I have seen anywhere. The people are great and my baby never wants to leave. We highly recomend this resort whether it's for the day or an extended vacation.
Posted: 9/04/2008 • Last edited: 9/10/2008 • Link to this review
Yes its pretty inside but- the car salesman type front desk guy was the reason I left! i viewed the premises, yes it looked nice- but I only heard televisions blaring cartoons and one half asleep kid sweeping- too many dogs- left alone! does your dog watch cartoons?
Posted: 5/30/2008 • Link to this review
I made a reservation for my pets for 4 nights there and gave them my mastercard credit card number over the phone for the reservations. 3 days prior to the reservation I cancelled and found out that my credit card had already been charged for the 4 nights and would not be refunded. I was not informed about this policy when I made the reservations. The staff and owner were very hard to deal with on this situation and I unable to get a refund. Beaware about this company's bad business practices. They are a rip off!!!!
Posted: 11/22/2007 • Last edited: 1/02/2008 • Link to this review
The people at America Dog and Cat Hotel do an amazing job! It's so nice to go out of town and be able to know that everything's been taken care of. We've dropped off both our dog and cat there twice and will be doing it again here shortly. Our Dog Schatzi loves the indoor dog park!
Posted: 7/25/2007 • Last edited: 1/02/2008 • Link to this review