This is a modern day scam artist of a company. They advertise great deals through Groupon and other voucher companies. When it comes time to use the voucher, it's nearly impossible to contact anyone. It took them 6 days to finally call me back only to tell me their first available appointment wasn't until over 60 days out. Mind you, I've already been charged and they've been paid. So, I took the distant appointment, got off work early as it was scheduled for 1:00pm. I attempted to call the day before the appointment but of course didn't speak to anyone. I shouldn't have assumed they would make the appointment! Such a waste of my time. They never showed or called back. I had to contact Groupon for a refund.
Posted: 7/07/2011 • Link to this review
I purchased this service through an offer from LivingSocial San Diego. For the 3 hours I paid for they only managed to clean (& that very poorly) the bathroom and the kitchen. No vaccuming, dusting, bedmaking sweeping mopping or anything was done. WHAT A WASTE of money. Americare needs to publish that 3 hours for their slow person doesn't buy you much. Not a value at all.
Posted: 11/05/2010 • Last edited: 7/07/2011 • Link to this review
Thank you for the response on the living social voucher, as we notified the home owner in advance please make a list of priorties of the things wanted done prior of ACS arrival, in cleaning terms its called WHAT you really help in. We sometimes give a lot of attention to making the areas the best they can be, that takes away from all other things that need to get done. But for everyone disatisfied customer we have very happy customers too that we have been working with for the last 3 years on a daily basis. Im sorry we didnt fullfill your expectations hope you would give Americare Cleaning Services a second opportunity for longer period of time. Best Regards!
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