Saw this Dr. for over 2 years but I will not be returning after this last incident with her staff, I have absolutely had it. The Dr. herself is helpful and attentive but her receptionist is absolutely awful. I have never had the displeasure of dealing with a less helpful, less caring, less compassionate human being. She has messed up my schedule with no apology, talked down to me (and everyone else I've seen her interact with besides the Dr.), hung up the phone on me, and threatened to call the cops on me when i came in on the wrong day and offered to wait in the waiting room to see if she would have a cancelation. How she still has a job is beyond me but I will not be returning until there is a change of staff. But hey, Dr. Holland is a decent doctor if you dont mind being glared at by a receptionist that looks and talks like she'd rather be sitting on an ant hill than talking to you or waiting an average of 25-60 minutes to see you doctor.
Patient for over 2 years
Area Kennesaw, GA
Cost $250 - $499
Date August 2014
Posted: 11/07/2016 • Link to this review
I saw her for a few years. Last summer, I finally began to understand the nature of my "mental illness". I had been abused profoundly for years at the hands of my parents and had been brainwashed and gaslighted, but I finally started seeing what was really happening to me. It took courage, but at my appointment I told her that I was being abused and was afraid. She asked me if I wanted to hurt my parents and I said, I have my moments, in a joking tone. She called a 1013 on me for that comment. I finally got the courage to ask for help, and this was the result. At the mental ward they abuse you even more. I kept saying that I had been abused, but no one believed me or cared. This woman is evil to her core and uses the Christianity angle to reel you in. Don't be fooled. Learn from my mistake. I was vulnerable and needed help to escape horrors, and she just abused me too.
Posted: 12/07/2015 • Link to this review
My daughter had a follow-up appt with Dr. Holland scheduled for 12/16/2014. My wife called to cancel that appt on 12/04/2014. We received a invoice in the amount of $175 for a missed appt on 12/18/2014. I called the office on 12/19/2014 and spoke to Pamecia. She claims they have NO record of the cancellation and refused to resolve the issue. I explained to her over and over that I witnessed my wife make the call. I also questioned her as to why we didn't receive a confirmation call if we had an appointment? That way we could have reminded them that we cancelled the said appt. She informed me that their office does not confirm their appts. What Doctors office in 2014 doesn't confirm appts but sends $175 missed appt invoices???
Posted: 12/19/2014 • Link to this review
Took my husband to see "Dr" Holland one time. We waited for about 45 minutes. Holland saw husband for less than fifteen minutes. Prescribed him Zoloft and sold him Niacin for extreme depression/anxiety. I tried to talk with Dr Holland but she would not see me. I knew my husband was very sick and Zoloft was not what he needed. We saw her on Monday. By the end of the week he was put in a psychiatric hospital. The doctors said taking Zoloft would have been devastating for him because he is Bipolar. The diagnosis was what I suspected and Dr Holland was completely off on her assessment. She seemed hurried and uncaring in the situation. Who meets with a new client in dire need for less than fifteen minutes? Also, last time I checked most psychiatrist weren't in the many businesses Dr Holland 'provides'. Not only can you see her for psychiatry but upstairs in her office she does tattoo removal, weight loss injections (HCG), and Botox. Wow! Don't let the "Christian" title fool you. To me, she was using it only as a means to get more clients. Be very careful before going to see this woman.
Posted: 9/07/2012 • Link to this review
Terrible office staff. They treat you like you are just there for them to collect money and they are horribly rude. They definitely should not be working under the Christian name-far from it. Dr. Holland is a bit quirky, but good. It's her staff that is absolutely terrible. Watch out for the front office!
Posted: 3/16/2012 • Link to this review
I saw Dr. Holland 1 1/2 years, every 2-6 weeks. Although I don't have a complaint about her abilities as a psychologist, I have to echo the comments below about her billing practices. I missed an appt. (they do NOT call to remind you of appts. like virtually every other doctor in the US, but that's not the point) and was billed for a missed appt. I completely understand being charged for a missed appt. What I don't agree with is that the charge for the missed appt was TWICE what they would have received had I actually been at the appt. and received treatment! I immediately paid what would have been due (including what my insurance would have paid) had I attended my appt. I then repeatedly tried to contact her and discuss the matter, but was refused by her office staff. I even went to the post office, paid to have my letter signed for and opened only by Dr. Holland, only to find that her office staff signed for it, opened it, and did not pass it along to her. I am about to send the payment of the remaining amt., but as a business owner myself I cannot even fathom that someone would rather lose a client who regularly pays every 2-6 weeks over something like this. I don't think it's unreasonable for me to expect to pay for a missed appt. the same amount that would be paid for a kept appt. She is marketing her business as a Christian business. These kinds of practices are what make non-Christians call us hypocrites and want nothing to do with the faith.
Posted: 8/09/2011 • Last edited: 3/16/2012 • Link to this review
* By Appointment Only