Staff that works with the patients at least in the ACU unit were kind and hardworking. I give them a lot of praise for the work they do. The social workers on the other hand should all be fired!!!!!!!!!!! They do not provide you with any information, do not return calls and are completely unprofessional. I was never asked my opionion on any treatment plan or given the opportunity to speak with a Doctor. You call the main switchboard and it just rings no one answers. One day I started calling repeatedly at 1:29 pm and no one answered the phone until 2:13 pm. After several rings you are disconnected with no automated service to connect you to the person or department you're trying to reach, so unless they answer the phone you can't contact anyone. I think their entire administrative staff needs to be educated on how to appropriately interact with patient's families. Truthfully I think all they care about is the insurance money.
Area Atlanta, GA
Date August 2017
Posted: 8/31/2017 • Last edited: 9/01/2017 • Link to this review
I was admitted to Anchor from Northside Hospital. I had been admitted to Northside because of severe COPD. I had a severe reaction to Prednesone, became irritiable and agitated. Northside took my belongings and phone. They would not let me speak to my family at all. They way over reacted and put me in restraints. Then they sent me, against my wishes, to Anchor. Every patient there was doped up. Most could not even speak. I was held there for 4 days (it was Thanksgiving). Bedrooms were locked from 9 am until 9 pm, regardless of the patients physical problems, they had to stay in the main area during the day. According to their schedule, there were suppose to be different groups all day. Not so. There was an art expression. They brought out crayons and pages to color for about 45 minutes. The 2 groups they had were really a joke. Everyone was so doped up, it took 15 minutes just to get them into the "group room". The doctor signed the order for me to be released early Sunday. I was released around 6:30 pm on Monday. Guess they needed to charge for another day. Patients were touching other patients inappropriately. Staff would just stand around until something got way out of hand. Many of the staff did not wear a badge or ID, so you didn't know. 2 patients pretended they were staff. It was a couple of hours before I realized they were actually patients. Staff would bicker with patients; make threatening comments.
Posted: 12/03/2014 • Last edited: 12/13/2014 • Link to this review
I was admitted to anchor for severe depression and ptsd. It took 2 days to get my medication. Most of the nursing staff ac My doctor failed to put me on my mood stabilizer abilify. When I was discharged, the attending doctor provided me with abilify to take home with me and said he was sorry that I had been there a whole week without my medication. I hope I am stable enough to be in the community in which I live. I have an appointment with my doctor today thank god. Stephanie L.
Posted: 2/18/2014 • Link to this review
I was admitted via ER. Found the staff to be great but am still frustrated with billing. I self paid as insurance didn't show me active. 10 months later I'm still sober but also still trying to get insurance worked out. Insurance company has sent paperwork etc...in a timely manner but Anchor has not. Over a month ago a check was sent to Anchor for my reimbursement and I still haven't seen it. Calls are not being returned. FRUSTRATING!!
Posted: 1/07/2013 • Link to this review
I went to anchor hospital because of depression and anxiety, when i first went there they said they needed to take my blood, THE NURSE SHUVED THE NEEDLE SO FAR INTO MY ARM THAT IT SHOT A DEEP PAIN all the way to my wrist that didnt go away, at night I ASKED FOR MEDICINE TO HELP ME SLEEP, I fell asleep and after that I was in a zombie state for about a week till I slowly started to come out of it WHEN I LOOKED IN THE MIRROR I LOOKED HORRIBLE, my thoughts were all still scattered and I wasnt really sure what had happened, its been a long time since I've been to Anchor and I have gotten better but I am still alot worse then I was when I went there I STILL HAVE NO MEMORY OF WHAT HAPPENED DURING THE FIRST WEEK, I am not the only one tis was happening to there, I saw many other patients walking around in the same zombie like sate, SOMEBODY NEEDS TO GO THERE AND STOP WHATEVER IS GOING ON THERE
Posted: 4/29/2012 • Last edited: 8/14/2012 • Link to this review
Was admitted there by the ER and the staff there was not comforting at all. I can honestly say it made my condition worse. The nurses there were very cold, especially the night shift nurse. Once your in there, your trapped, they take everything from you and your family and friends that call because they concerned are told they only can call certain times, which is for an hour 9pm-10pm. Overall HORRIBLE HORRIBLE place and your better off finding some where else because this place did me worse than better.
Posted: 1/02/2011 • Last edited: 8/14/2012 • Link to this review
My husband was admitted to Anchor from the ER, to Detox for Substance abuse. No one from Anchor called me to even tell me he was there - I had to track him down myself, and had to be quite firm just to get any information on his status. In the 5 days he was there, I was never able to speak to a Dr. or even asked about my thoughts on his treatment program. In those five days, he was never detoxed, in fact, one of the very addictive drugs he was on, was increased. When he was discharged, they sent him out the door with a prescription for refills of two highly abusive medications. Two weeks later he admitted himself to Ridgeview Institute, where after 10 days of wonderful care, he was able to detox. They have not only treated my husband, but made sure I was cared for as well.
Posted: 9/16/2010 • Last edited: 8/14/2012 • Link to this review