Anderson Carpet Cleaning is a family owned business serving the entire Eastside since 1996. Lisa is the proud owner and resides in Duvall with her two kids and treats every customer as if they are family. Always a stickler for perfection every carpet rug or upholstered furniture cleaned by her company is backed with her promise that it will be done to perfection. To talk to Lisa you will immediately feel the extreme passion she has for her company to provide you with a Red Carpet.. Experience.
Anderson Carpet Cleaning has five vans with the latest steam cleaning equipment for all residential cleaning needs as well a large Fuso truck which offers the ability to clean apartments up as high as the tenth floor. In keeping with the latest in environmentally friendly cleaning soaps and sanitizers Lisa is always making sure that each product she uses is organic. In fact she encourages her customers to use the waste water extracted from their home to water their plants and they will flourish.
Carpet cleaning has changed drastically over the last 15 years where then it took up to 24 hours for your carpet to dry. Now depending on the overall quality of the equipment it will take only 4 to 8 hrs. This does not mean that you cannot walk on your newly cleaned carpets right away. It only means that if in your socks they will get damp. Lisa has made sure to keep up with the very latest and greatest technology and each van has the best equipment available. During the warm time of the year which is April through September you should have dry carpets in 5 or 8 hours. When its cold pouring down rain with moisture in the air it will take longer.
Lisa encourages any and all questions she feels that its important you understand how your carpet is being cleaned and why it will prolong its life. Anderson Carpet Cleaning is the type of company you will use for life.
I'm not sure of how the actual cleaning service is, so I wont say anything to that effect. I will say that I did call to get a confirmed price based on the Valpak ad and the woman I spoke to was enough to make me choose to go with another company. I feel that the person who answers the phone says a lot about a company. She was rude and not exactly eager to help. I'd rather go with a company that wants my business.
Posted: 10/09/2010 • Link to this review
Caller did not call to confirm a price. She sought to negotiate a discount on top of our special. She had a living room, dining room, hallway, and bedroom and wanted to use our 3 area special for those four areas suggesting that the connected living/dining room could be counted as 1 area, or the hallway could be free. I overheard the conversation. Julie was very polite when she pointed out the coupon addresses connected living/dining rooms. When she tried to get specifics on the size of the hallway, the woman was ambiguous and said she couldn't be sure because she wasn't calling from home, and might call back. Then, she got on her computer and posted this review. We did the best we could. These types of calls are very common, which is why we make our coupons very specific.
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