Paid them $1,500 to install a tub, uninstall a toilet and extremely light demo. 2 teenage kids doing the demo managed to spill toilet water all through my house while taking it out. They cracked my... brand new tub in two places. The main part of the demo was to remove the remaining old tile adhesive which they did not do...they did the easy demo which I would have done if I had know they were not going to decide not to do the hard part. So Andrew basically manipulated the itemized pricing so things were simply not done that actually took any amount of time. Lazy and unethical approach to my project. Oh!...and they did hang a little bit of backer board. And the idiot that did that cut it all at the edge of my open garage leaving this incredible amount of dust all over my garage on every damn thing. The dust will be there for years. The guy would not have done that to his garage, a family member or friend's garage. Unbelievable poor judgment. Had about $2,500 worth of project left that included tile work in the bathroom, a door frame, baseboards, etc... Called Andrew about 3 times, emailed him about 3 times and even texted him. For some reason I was willing to let him complete the job simply because we were excited to get it complete. Not one call, text or email back. How do people do business like that? I thought he may have been in the hospital but then saw all the current FB posts.VIEW MORE »VIEW LESS »
The project for a bathroom remodel was top notch. This was a very detailed project for a large master bath with high-end travertine tile, granite coutnertops, bubble tub, heated floors, frameless... glass, pebble shower floor...nothing cookie cutter. A&C did a great job and Scott and his team were very easy to work with. Final project turned out Great!VIEW MORE »VIEW LESS »
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For our 1500 sqft basement remodel, screen room and deck installation, we interviewed several firms, all with great reviews from various sources. Scott Crockett was the most knowledgeable and professional contractor we interviewed. He offered the most consumer protections of the group via his formal contract and his unique payment terms. He offered all of this for the same price as his competition. Our job was done on time, with no significant problems. Scott was very helpful during the planning stages of our job and we incorporated several of his ideas into our plan. As in any construction job, our wishes changed during the process and Scott's company did a fine job accomodating our changes. Scott's foreman (Jeff) and his crew were very pleasant, professional folks. The quality of their work was very high. We are very pleased with our end product and we highly recommend Andrews & Crockett, Inc.
Posted: 6/11/2008 • Last edited: 5/23/2011 • Link to this review
Thank you Russ for the nice review! We enjoyed working at your house for you and your wife (and gigantic dogs!) Please let us know if you ever need any service and thank you for the referrel for Robert. I am mailing your referrel check today!
Jeff and the guys did both bathroom vanities and remodeled the master bathroom totally. They did a nice job and I was very happy when they were done. I could always get a hold of him when I needed something and I liked that. They have nice guys doing the work also. Good job and I will do more work with them when I am ready. Thank you Jeff and Scott.
Posted: 6/11/2008 • Last edited: 5/23/2011 • Link to this review
Thank you for the business!! Hopefully we can do the Kitchen for you next year! Let us know if you need any help and tell all your friends at work about us!
The job: total kitchen tear out, wall removal between kitchen & den, reface brick fireplace with stone and custom bookcase, new ceiling, tile and hardwood flooring, new lighting. Project was ontime and within budget except for some change requests/upgrades. I was seldom home during the work. A&C employees and subs were respectful of my home and trustworthy. Only quality issue was with the granite install and after a couple visits it was resolved to my satisfaction. I recommended A&C to a friend and I will use them again. Thanks Scott & Jeff!
Posted: 5/29/2008 • Last edited: 5/23/2011 • Link to this review
Thank you Tim for the review. Yours was a big job and I am glad you are happy. Thank you for the referrel to Chris and enjoy your NICE kitchen and family room! We appreciate the business!
This the second time we have had Scott do work for us and he continues to amaze us. Very high standard of workmanship, dependable, calls if there is an issue with schedule. Makes great suggestions as to how to go about making the project better. We had him doing some intricate finishing work and he takes his time. He won’t rush to finish but works to make it right. We will always call him for future projects.
Posted: 5/05/2008 • Last edited: 5/23/2011 • Link to this review
Thank you Mr. G for the nice review. We appreciate you taking the time to do this for us and for letting us earn your business. Please pass our name around at the office and we can pay you back with some referrel fees!
Andrews & Crockett did a tremendous job on my screened-in deck. They were very responsive from the initial estimate phone call all the way through the completion of the project. The quality of the work was outstanding. There were a handful of times that I said to myself, "Wow, I did not expect it to look that good!" Overall an outstanding experience and would not hesitate to recommend Andrews & Crockett to anyone. Thanks, A&C!
Posted: 3/28/2008 • Last edited: 5/23/2011 • Link to this review
Thank you Tommy for the awesome review! It was a blast working for you and your wife and you are great folks. Thank you for taking the time to leave me a review and don't forget us when you are planning that addition!
I was very impressed with Scott of Andrews and Crockett who bid on a bathroom renovation. He was very honest and worked with us to understand our needs. He explained issues clearly and provided a timely, accuate quote. Although we ultimately did not choose A&C, we would definitely recommend them to others and will call again when the need arises.
Posted: 3/11/2008 • Last edited: 5/23/2011 • Link to this review
Thank you Jenn for the nice review. It is often hard for us to compete with 1 man shows, but we appreciate your understanding. Always let us know if you need any other work and thank you for the chance to bid!
I used Andrews & Crockett for a recent kitchen remodel based primarily on these reviews at kudzu.com. I'm happy to add my voice to the other reviewers. A&C is professional, courteous, quick to address issues, and has quality crews that take pride in their work. We were very satisfied with our project, and will be using Andrews & Crockett again for a future bathroom remodel and room addition that we have planned.
Posted: 12/31/2007 • Last edited: 9/06/2011 • Link to this review
Thank you, it was so much fun Greg to work for you and your wife. This is a tough business dealing with expectations and it is very reassuring to have such pleasant, friendly, and genuine people to work for. Please let us know if you ever need any help with future work !!
When my husband and I wanted to do some work on a newly purchased home, Andrews & Crockett were who we called based on their Kudzu ratings. We had never worked with a contractor before, and were unsure how it would go, but they lived up to every 5 star review. We will use them again in the future whenever we have any contracting needs!
Posted: 11/30/2007 • Last edited: 5/23/2011 • Link to this review
Thank you Heather for the nice review! It was nice working with you and your family and I hope we can do something else for you in the future. Enjoy the new house!
This is my second project with Scott and Jeff and they did it again. I had them work in my kitchen in March and we decided to do our basement in October. They did a wonderful job and we are excited to start using the new space. It was a big job so I still got 3 estimates and decided on Andrews & Crockett because I already know their work and their people. So here is my second good review for you Scott! Thank you.
Posted: 11/29/2007 • Last edited: 5/23/2011 • Link to this review
Thank you Jeff for the review. I hope you guys enjoy the extra space downstairs as we think it turned out really nice too. Let us know if you ever need anything. Thank you for the business.
I had a powder room remodeled with a new toilet, sink and tile installed. I'm satisfied with the work. The only minor thing is that a big bag of trash and the old toilet weren't discarded until days later (after Thanksgiving). Scott is very personable, professional and knowledgeable. I appreciate the fact that he isn't hard-sell. Rather, he simply explains what they can do, how the job will proceed and what the cost will be. It's very likely I will use his company again.
Posted: 11/28/2007 • Last edited: 5/23/2011 • Link to this review
Thank you Mr. Bruce for the nice review. I apologize that we were not open on Friday after Thanksgiving to grab that bag of debris that would not fit on the truck Wed., but we got it taken care of and we appreciate the business and the review. Let us know when you are ready to do the entryway!
After getting estimates and checking references from 9 different contractors over a 3 month period, I decided on Andrews and Crockett and I'm very glad that I did. I had them do a number of different things as part of our moderately scoped interior remodel project. We had them do tile flooring, woodflooring (incl. subflooring removal), kitchen lighting, master bath lighting and fan, and a good deal of difficult wallpaper removal. We had some pretty tight timelines and a tight budget. Everything was done just as Scott said it would be and the total job came out even better than I had hoped. Everything is just beautiful. Scott was great to work with and very responsive throughout the entire process and continues to be even after the job is complete. All of his crews did a great job and I highly recommend them! Scott, I'm still seriously considering that basement part of the project.
Posted: 11/26/2007 • Last edited: 5/23/2011 • Link to this review
Thank you Mr Burton for the very nice review. You had a lot of work and we were glad to earn your business. It means a lot to us to know our customers appreciate the value we offer is more than just a good price. Thank you for being so clear and concise in what you wanted too as that made the project move well and turn out better!
Thank you for your input and we are sorry if there was a problem. We emphasize communication with our customers and that is a two way street too. We can assure everyone that we check every job every single day via a full time superintendent and are in constant communication with our employees. We do not know who you might be but certainly wish you had communicated any problem you may have had to us as we would certainly have addressed it to your satisfaction. We will continue to work every day to better our company and our customers experiences with us.
We recently purchased a house and completely renovated the kitchen to include cabinets and tearing down a wall. From the initial meeting to completion of the project we were very pleased. We were on a tight deadline and Scott finished not only on time but early. We have gotten numerous compliments on the cabinets. I would definitely use Andrews and Crocket again.
Posted: 11/08/2007 • Last edited: 5/23/2011 • Link to this review
Thank you Ryan for the nice review. You were excellent to work for and I hope you both enjoy the new house and the kitchen. Everything turned out excellent and thank you for the business. See you next project!
I chose Andrews & Crockett to work on my house based on their reviews and my intial interview with Scott. He had a lot of good ideas about my house and really seems to enjoy what he does. I got other bids but felt the most comfortable with Scott and Andrews & Crockett. They did what they said and communicated very well with me via email and phone. Thank you Scott, Jeff and Robert for the nice job. I will use these guys again.
Posted: 10/25/2007 • Last edited: 5/23/2011 • Link to this review
Andrews and Crockett recently built a new deck, arbor and patio for me. They did a wonderful job and were great to work with. Scott was very attentive during design and was always available to talk about our concerns and have them addressed immediately during construction. All of the folks that worked on the project were friendly, clean and very attentive to what we were looking to accomplish in the project. They followed through with everything they said they would, the project was completed in a very timely manner and the result is everything my wife and I hoped it would be. I would highly recommend Andrews and Crockett to anyone and will certainly look to work with them again in the future as our needs call for it.
Posted: 9/23/2007 • Last edited: 5/23/2011 • Link to this review
Thank you Jeff for the great review and it means a lot coming from an architect! We work hard to be available for questions and flexible enough for changes for our customers. Your project turned out beautiful so enjoy your new space and thank you for the business.