Andy Howard's Pest and Termite Control

(512) 835-9393 www.pestcontrolaustin.com

8222 N Lamar BoulevardAustin, TX 78753 map it »

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Business overview

Hours of Operation

  • MON
  • 9:00am
  • 5:00pm
  • TUE
  • 9:00am
  • 5:00pm
  • WED
  • 9:00am
  • 5:00pm
  • THU
  • 9:00am
  • 5:00pm
  • FRI
  • 9:00am
  • 5:00pm
  • SAT
  • SUN

* 24-Hour Service Available

Payments Accepted

  • American Express
  • Cash Only
  • Debit Card
  • Discover
  • Mastercard
  • Personal Checks
  • Visa

Reviews

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Over the top tech Kyle Fox, 10/09/2012

Kyle Fox, the technician that came out to my home. Gave me...over the top, customer service. I pointed out to him, a few areas, where the fire ants were going wild. He found four more areas I had... missed. I have small dogs that go into this area. So, I was delighted when Kyle pointed out, what I had missed. He was friendly, cheerful and answered everyone of my pest questions. At the end of the service call, I mentioned to Kyle that I recently lost a cat. I provided him with a flyer with information regarding my cat. Much to my suprise, he told me he would make a copy of this flyer. To inform the other techs, at Alterra to be on the look out....for my dearly missed pet. Really to me, this was just like having a good friend help me out. I APPERCIATE THIS ACT OF KIDNESS, BECAUSE THIS GOES WAY BEYOND THE CALL OF DUTY. KYLE IS JUST AN AWSOME PERSON AND TERRIFIC EMPLOYEE.... ALTERRA...PROPS FOR HIRING SUCH A GREAT GUY,THAT PROVIDING ME WITH EXCELLENT CUSTOMER SERVICE!!!!!!!!!!!!!

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Fantastic, 8/10/2012

Steven was right on time and very thorough in the house and outside. We had a lot of wasp nests which he knocked down and treated the area so (hopefully) they will not return.We also had a problem... with fire ants. He took care of this too. Steven pointed out some areas on the outside of the house that I need to fix and told me how. He seemed to really know his stuff. Steve was very polite, happy, funny, and informative. I would recommend him.

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Displaying 1-15 of 4

Reviews

derbydog

Reviews: 1

Over the top tech Kyle Fox

Kyle Fox, the technician that came out to my home. Gave me...over the top, customer service. I pointed out to him, a few areas, where the fire ants were going wild. He found four more areas I had missed. I have small dogs that go into this area. So, I was delighted when Kyle pointed out, what I had missed. He was friendly, cheerful and answered everyone of my pest questions. At the end of the service call, I mentioned to Kyle that I recently lost a cat. I provided him with a flyer with information regarding my cat. Much to my suprise, he told me he would make a copy of this flyer. To inform the other techs, at Alterra to be on the look out....for my dearly missed pet. Really to me, this was just like having a good friend help me out. I APPERCIATE THIS ACT OF KIDNESS, BECAUSE THIS GOES WAY BEYOND THE CALL OF DUTY. KYLE IS JUST AN AWSOME PERSON AND TERRIFIC EMPLOYEE.... ALTERRA...PROPS FOR HIRING SUCH A GREAT GUY,THAT PROVIDING ME WITH EXCELLENT CUSTOMER SERVICE!!!!!!!!!!!!!

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walterfrink

Reviews: 2

Fantastic

Steven was right on time and very thorough in the house and outside. We had a lot of wasp nests which he knocked down and treated the area so (hopefully) they will not return.We also had a problem with fire ants. He took care of this too. Steven pointed out some areas on the outside of the house that I need to fix and told me how. He seemed to really know his stuff. Steve was very polite, happy, funny, and informative. I would recommend him.

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by Mary A at Customer Lobby

Came immediately and got rid of the problem right away.

My experience with Andy Howard's Pest Control went very well. I had an outside building that I was having taken down. The wood was getting all rotten and everything, so I had a man come to bust it down. He told me about the problem I had, though he didn't know if it was termites or carpenter ants, but I looked with him and we definitely saw something going on. He suggested that I call Andy Howard's Pest Control, and they came out immediately and got rid of the problem right away.

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by Jackie W at Customer Lobby

Extremely professional and does an excellent job.

A lot of my experience with Andy Howard's Pest Control had to do with the person who does the work here, Mark Howard. He is extremely professional, and he does an excellent job.

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by Kim P at Customer Lobby

My experience with Andy Howard Pest Control

They have always been there for me and have been extremely flexible. I appreciate them and their patience as well. I highly recommend them for your pest control needs and encourage you to give them a call.

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by Arrow E at Customer Lobby

Professional service.

Andy Howard's Pest Control come out for once a month treatment. I think Carl is really nice and professional. He does a good job. Our building continues to have issues with crickets in the back, but I don't think that's really think that's something they can combat.

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by Amelia H at Customer Lobby

They stand by their product and explain everything!!

I've been in his home for 20 years, and it's been between 15-18 years that I've been using Andy Howard's Pest Control. When I stopped working at the hospital, Andy Howard's Pest Control was spraying the hospital for pests. I asked what type of company they were. They had done an excellent job during the spraying so I asked them if they did residential projects. I've gotten a lot of patrons in the area I live in since I've been using Andy Howard's Pest Control. They do regular spraying in my house. Once they took care of a small animal that was trapped in my attic. They didn't charge me a big amount since I was already a customer. Another company that I had called was asking for an arm and a leg!! The people at Andy Howard's Pest Control are pleasant when you meet with them. They teach you exactly what they're doing, such as what chemicals are in the sprays. When I was using them, I was concerned that the spraying would harm my grandbaby. They explained everything and put me at ease. They give good input on exactly what they do, and stand by their product! I also like the fact that they are becoming green in their practices.

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by Susan G at Customer Lobby

Excellent service from Andy Howard Pest Control

Mark is very courteous, professional, knows his bugs, and an asset to the company. My last appointment, Mark had been attacked and stung by many bees at his previous client's home. Even though he was in pain, Mark kept my appointment and did a thorough job as usual. Thanks Mark for keeping my house bug-free. Also, the office is very helpful when I need to schedule or cancel an appointment.

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by Christine

Happy Customers!!

We are very happy with the service and would recommend the company to everyone!

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by Bic W at Customer Lobby

Excellent and Reliable Service

We have used Andy Howard's Pest Control for a number of years. We had tried other services and found that these services just could not keep the bugs away. Andy Howard's solved our problem and has continued to keep us bug free with very reasonably priced quarterly visits. We appreciate their knowledge and professionlism and look forward to seeing Mark Howard or their other folks when they come out to provide service. I would highly recommend Andy Howard's - they are really good people who know what they doing.

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by Vernell T at Customer Lobby

Very professional, always calls; on time; efficient

Mark was very diligent in the removal of a possum from my attic. He had to return several times before he caught the critter. He also secured the louver from which the possum gained entrance into the attic. When he comes for the quarterly service, he never fails to ask if I have had any more problems.He is friendly, professional, efficient and diligent.

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by Shirley at Customer Lobby

All is good! The manager is amazing and the techs provide good service.

Keep up the good work!Thanks!

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by Kim X at Customer Lobby

So thorough, and so absolutely friendly.

Corey is wonderful as manager at Andy Howard's Pest Control. If I have any questions, he always answers them. He, and the guys in his crew, Javier and Mark, treat me as a person and not a number on the work bill or a social security number at an address. They are a great crew that is so thorough, and so absolutely friendly.

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by John at Customer Lobby

Very, very happy to continue using them and happy to recommend them.

We were very, very pleased with the service that we got from Andy Howard's Pest Control. They have done service for us in the past. We're not set up as far as regular service, and that's simply just because of budgeting that we have going on, but we were very, very pleased. Our neighbors also do service with them, and they were very, very pleased as well. When we talked to Andy Howard's Pest Control on the phone, I told them my concerns, then they talked to my wife and addressed her issues. We were just very happy with the service that we got, and we will be using them in the future. In short, we were very, very happy, and we would be happy to recommend them to others, and continue to use them ourselves.J. Carreon

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JOSE M.

Worse pest-control company.

This companies work does not work, their only interest is money. None of their chemicals work. Instead of fixing my problem, they made it worse. Horri...

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