Had our high-efficiency Amana system installed by another company. Never worked right and they refused to fix it. ALH came in at our request and made things work RIGHT! Courteous service, honest and direct about what they can and can't do. I'm still a customer after 3 years.
Posted: 4/03/2015 • Link to this review
I have a brand new home and Andy Lewis put in the HVAC system. I have had three service calls since May with horrible customer service. They do not explain things and make it your fault that the unit is not working. Bob the guy today was the worse.
Posted: 8/28/2010 • Link to this review
This company did the HVAC system on my new house. When the upstairs had a significant difference in temperatures, Andy Lewis would do nothing to resolve the issue. Their customer service people are the WORST and the customer service manager yelled at me - so I guess it runs through the company. Finally the builder pressured them to resolve but I would never use them for any maintenance work. They are clearly incompetent in design and then do not stand behind their work.
Posted: 4/28/2007 • Last edited: 1/02/2008 • Link to this review