Andy's Pool Service Swimming Pools & Spas

Andy's Pool Service

(404) 355-8218 www.andyspoolservice.com »

5020 S Atlanta Road SE, Suite 8Smyrna, GA 30080   map »

Business overview

Serving North Atlanta and Buckhead since 1987! YOU DO THE SWIMMING, WE DO THE REST! If you are looking for weekly service, equipment repair, or a complete renovation, Andy's Pool Service is your company. YEAR ROUND SERVICE: Weekly, bi-weekly, or several times per week a qualified technician will perform a maintenance program that includes the following services: Vacuum pool, Clean tile, Empty skimmer and pump baskets, Check and balance chemicals, Check mechanical system for proper.. operation Seasonal Service. Your pool will be opened when you request, completely cleaned, and chemically balanced. Regularly scheduled maintenance will be performed at the frequency you request. SPECIAL CLEANING SERVICES: If you are having a party, family get-together, or hosting a special occasion, we can help you prepare. Call us to vacuum your pool and perform a complete chemical check just before the party so your pool will sparkle for your special event (for year round or seasonal customers only). REPAIRS AND RENOVATIONS: We have a complete repair and renovation department for minor equipment repairs or a complete renovation. Call us today for all your swimming pool needs.

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Service Area

  • Alpharetta
  • Buckhead
  • Cobb County
  • Crabapple
  • DeKalb County
  • Dunwoody
  • Marietta
  • Midtown
  • Roswell
  • Sandy Springs
  • Smyrna

Supplies

  • Chemicals
  • Filters
  • Pool Cleaners
  • Pool Covers
  • Pool Supplies

Pool Types

  • Custom Designed
  • In-Ground Pools
  • Residential Pools
  • Saunas & Spas

Services

  • Chemical Treatments
  • Electrical Service
  • Epoxy Coating
  • Inspection & Testing
  • Installation & Hook-up
  • Maintenance & Cleaning
  • Painting
  • Plastering
  • Remodeling
  • Renovations
  • Repair - General
  • Upgrades
  • Vacation Care
  • Water Treatment

Credentials

Member: APSP Association of Pool and Spa Professionals, CPO Certified, Cobb County Chamber of Commerce

Hours of Operation

  • MON
  • 9:00am
  • 4:00pm
  • TUE
  • 9:00am
  • 4:00pm
  • WED
  • 9:00am
  • 4:00pm
  • THU
  • 9:00am
  • 4:00pm
  • FRI
  • 9:00am
  • 4:00pm
  • SAT
  • SUN

* 24-Hour Service Available

Payments Accepted

  • Debit Card
  • Mastercard
  • Visa

Year Established

1987

Languages Spoken

  • English

Reviews

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Superior Service, 12/15/2009

I've used Andy's Pool Svc for years and they've not only taken care of the basics, which is all I expected...but they also addressed every major item I've encountered with my pool. Being a builder,... I always recommend them to all of our clients that have pools installed. Thanks Andy's!

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No Reason To Call Anyone Else!, 2/25/2009

After wasting time and money last spring to clear a chronic algae problem, we called Andy's. They were out that day and all was clear in two days. They just completed a complete resurface... job..excellent work, superior service and follow thru. For us, it's Andy's...no need to call anyone else!

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Videos & Photos

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Photos (1 photo)

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Reviews

HomeinAtlanta

Reviews: 18

Awful Experience and Poor Service Overall

Andys was servicing the salt water pool of a home I bought in Feb 2014 (the pool was covered for the winter and I had Andys reopen the pool in mid-March). I kept them after moving in hoping they would know the property and systems already. They failed on numerous occasions to fix broken parts (spa light, in floor cleaning system, grout repairs, etc.). Excuses and delays were routine - problems were not being addressed even though I had numerous discussions and emails with the company. I gave up and hired a new company. After I hired a new pool company, it was immediately discovered that the filters were so nasty that the filter elements were basically ineffective and glued shut with gunk (see pics). Even though Andys was coming out WEEKLY for a couple of months, they never bothered to even check the filters. The service is awful and incompetent at this point. However, the owners are nice people and it seems they have had some business and personal issues occur this Spring, so hopefully things will get back to normal. In the meantime, I could not continue to use this company.

Andy's Pool Service replied on 06-26-2014

This client is correct in that we were experiencing issues during the short time period he was with us. We had two employees out on medical leave and were short handed for about 4 weeks at the beginning of this season. We pride ourselves in maintaining long term employees, and chose to suffer through their illnesses, rather than replacing them with less experienced techs. Unfortunately, for that short period of time, it was very difficult. We did try to address the issues at the property and were very responsive to his numerous requests. The filter had been cleaned when we closed the pool for the previous homeowner. There were also issues with the water coming into the pool from a well that was not function properly which definitely contributed to the condition of the filter. We were not in charge of those repairs. We have been in business since 1987 and our philosophy is that we may not always be perfect , but we will always make it right. That alone speaks for the fact that our customer retention rate is over 98%.

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 Dirty Filter Andy's Overlooked
 Dirty Filter Andy's Overlooked

amyfromsfo

Reviews: 1

Not "Premier" for Salt Water

We installed a salt water pool because we did not want the heavy duty chemical maintenance of chlorine. But Andy's just couldn't grasp that concept. In spite of numerous requests, pleas, and out right admonishing, Andy's kept adding chlorine to our salt water pool. To the point where we had to replace all the water in the pool. Not cheap for the City of Atlanta. While Andy's was reliable and responsive to calls, they basically ignored the fact we had salt water. GONE.

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Sessoms

Reviews: 5

Superior Service

I've used Andy's Pool Svc for years and they've not only taken care of the basics, which is all I expected...but they also addressed every major item I've encountered with my pool. Being a builder, I always recommend them to all of our clients that have pools installed. Thanks Andy's!

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amsterdam

Reviews: 1

No Reason To Call Anyone Else!

After wasting time and money last spring to clear a chronic algae problem, we called Andy's. They were out that day and all was clear in two days. They just completed a complete resurface job..excellent work, superior service and follow thru. For us, it's Andy's...no need to call anyone else!

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whodean

Reviews: 15

Quick repair

Our pool pump broke only 2 days before we were expecting company for a pool party, after consulting several businesses Andy's was the only one to be able to do it on short notice. Good repair but the price seemed high.

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pamela1111

Reviews: 1

I'd Give Them 10 Stars

The bottom line is that if I didn't have Andy's Pool Service, I'd drain my pool.They are not only the best pool service ever, they are by far the best service of any kind that my family has ever used. They repair items that other companies have told me were "unrepairable", they do it quickly, and everybody I speak to (especially Ann) is absolutely delightful. If they didn't already have parents, I'd adopt everyone of them.

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smantha325

Reviews: 27

Best Pool Service

They have done a great job keeping our pool clean and sparkling. They are reliable and honest. My highest recommendations.

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Brad

Reviews: 3

Great Service

Andy's Pool Service came out and was able to quikly get my pool ready for the summer months. Their service was great. They explained in detail exactly what needed to be done. I am considering hiring them to maintain the pool through the summer months. Great Job! I recommend them to anyone.

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throwerj

Reviews: 1

Friendly Great Service!!!!

We purchased a home with a old pool that had been service by Andy's for more than a decade. They renovated the pool for us and we had a few complicated problems that required research and extra time on their part. They were great! Always did what they said they were going to do and I would hirely recommend them to anyone! Everyone who works at Andy's Pool service is friendly and very easy to work with!

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TheJoneses

Reviews: 2

Good customer service, on time, hard working

We have been using Andy's Pool Service for a while now. They have proved to be reliable and honest. They do a great job with our pool and we have enjoyed it more since hiring this company to maintain it.

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wondersab

Reviews: 1

I would hire them if I could!

I called to get an estimate for some repair work and learned that they do not do work on pools like mine. However, the gentleman who called was so nice, he called me back twice today to recommend other companies I could contact who might be able to help me instead. I've had trouble getting some folks to simply call me back, much less be as helpful as Andy's Pool Service has been -- and this is when they know I won't be a paying customer! I would totally hire them if I could.

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TomATL

Reviews: 8

Good, consistent work.

They've come when they said they would, and have done great work. Top notch.

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Photos

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