Recently had some issues with my car's transmission, and was referred to Angels transmission repair by Big-O tires in Lake Forest. The referrals I've gotten from them have always proved out and this turned out to be the case with Angels also. The manager was professional and helpful, turned out they had dealings with my warranty provider in the past and were approved by them, so he took care of all the necessary phone calls and authorization procedures, eliminating a lot of stress from the process. The work was completed in the time frame quoted, and all items were carefully listed, no surprises, no extra costs. I did notice a problem after about 3 weeks with a leak, usually the trans gaskets will need re-tightening at least once so i wasn't surprised. The manager said to bring it down and they'd take care of it when I called. Once there they discovered the gasket was defective and replaced it with a new one, and refilled the tranny of course, at no charge as I had anticipated. No leaks or problems since. I feel comfortable after the complete process recommending them to others, costs are in line with the industry average, and they do quality work, which makes it a better bargain in the long run.
Posted: 6/01/2008 • Link to this review