I've had my dog to them twice and have been very happy with them. Both times I felt confident they had my dog's best interest in mind and did not find them quick to jump to expensive tests. I've used other emergency services and it cost me $200+ just to walk in the door and the service at those operations was not as attentive as this center. The staff was very caring and Dr. Anderson took her time and answered all our questions.
Posted: 8/02/2010 • Link to this review
This company is in it soley for the money. There have MTD sales goals VS saved pets. I brought my pet and she obviously had an infection due to a wound but would not administer antibotics without an itemized cost of almost $900. They take advantage of pet owners...I researched and there's another emergency vet in gainesville. I'll travel that far before going here again
Posted: 10/18/2009 • Link to this review
My dog was injured this week and I took him to the Animal Emergency Center of Gwinnett. I knew he did not have any internal injuries but his legs were in pretty bad shape and he was in a lot of pain. After they made sure he was not in immediate danger, they wanted money. He was whimpering from the pain and was scared but before examining him, they took my credit card and charged me $95.00. Still in the lobby, a technician came out and looked at his leg injuries and about 20 minutes later (only one other person was at the clinic and they were in a room), I was handed a bill for over $700.00. The vet had not even examined him and they had an itemized bill that I had to pay immediately. If I had been able to go to my regular vet, it would have been approximately $150.00. I can see them getting a premium but this was highway robbery!
Posted: 9/27/2007 • Last edited: 1/02/2008 • Link to this review