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Animal Emergency Clinic

5608 S Durango St 
Tacoma, WA 98409
Phone: (253) 474-0791
Website: theaec.com
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Animal Emergency Clinic Animal Emergency Clinic : Veterinarians, Tacoma, WA



Reviews
Reviews: 2

Posted on 7/28/2012

Just Horrible
Just a horrible experience with our bulldog here. She was rushed here in respiratory distress as fast as we could drive, handed off to the front desk, and taken in the back. We were told to wait out front, given paperwork to fill out (credit card authorization, of course), grilled about how much we could/would pay, lectured repeatedly that the bill must be paid immediately, introduced to a vet student intern visiting from somewhere else - this was the one point at which the vet actually seemed interested, as he explained what the visiting (female, blond) student was doing. Filled out a complete history - did the dog have papers, was she purebred, etc etcetc. At least half an hour passed during which time I assumed my dog was being cared for in the back. After all this the vet said, "ok, we can get started
now, do you want to say goodbye to your dog?" They had stuffed her in a crate in the back where she was gasping for air the whole time, no medicine, no treatment, nothing. Then they said they would start treatment and try to stabilize her so that they could perform surgery on her. They advised me to go home that it would be at least a couple of hours before they would know if she was stabilizing. Long story short, I never saw my dog alive again, the bill was over $1500 (she never stabilized and no surgery was performed) Very very horrible experience, we now drive to renton to Acces - the care there is prompt, attentive, and not cheap but reasonably priced. Avoid AEC.
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by dvmsuz at Citysearch

Posted on Citysearch on 3/10/2010
quality and compassion
I wanted to address the claims of devastateddanemom review. I was the veterinarian who treated her Great Dane that night. He was diagnosed with a GDV- which is when the stomach bloats and rotates onto itself- It is a LIFE THREATENING SURGICAL EMERGENCY. These clients recognized the symptoms and brought him to the hospital but were not financially prepared to get him the care that was needed to save his life. They have owned other Great Danes and knew that they are the most common breed to develop a GDV. No matter where you have this type of surgery done, it is extremely expensive to treat these cases. They are often in the hospital for 3-4 days. There are many complications that can develop. As an emergency veterinarian the worst part of my job is seeing pets who I can fix but whose owners cannot afford to pay for their care. Unfortunately it is extremely expensive to run a 24 hour critical care veterinary hospital. We all work very hard under very stressful circumstances, every holiday, all night long. We are very dedicated professionals and strive to provide the best medicine possible for our patients. The clinic owners HAVE to require that clients pay for services or they would go out of business. It is tragic for all of us when owners are not financially prepared for veterinary emergencies. Yes, we encourage people who do not have any form of payment to try to borrow from a friend or family member. In this case the clients declined to do that and elected euthanasia. They signed a euthanasia consent form and I drew up the solution for his injection. Miraculously a staff member at the last moment offered to rescue this older dog (and take on the financial responsibility of his medical expenses). It is very uncommon that we can offer relinquishment to rescue in lieu of euthanasia. At the time these clients told me ""We would much rather him be alive and with someone else than dead"". We did not steal this dog. He was seconds away from euthanasia because the clients
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by DevastatedDaneMom at Citysearch

Posted on Citysearch on 9/12/2009
NEVER take your pet here!
Please DO NOT take your pets here!! They will hold you over an emotional barrel for $$ and for possession of your pet. \rWe recently took our Dane in as he was showing symptoms of bloat. Before even taking him in back we were told, in a ""strictly business"" manner, that it would be $80 for the visit & $130 for the x-ray. Our dog is starting to show signs of pain - what do you think we are going to say. After the x-ray confirmed bloat we were told that surgery would be $3000 - $3500. No way could we come up with that at 8 pm on a holiday week end, nor could we get a loan (through a company they conveniently have brochures for in the room) since we just replaced a car after an accident totaled our old one. Their solution since they would not take automatic deductions from our account was to call family & friends, again on a HOLIDAY WEEKEND. After leaving us to deal with the fact that we will have to put our dog to sleep because we don't have access to $3500, a women comes into the room & tells us ""It doesn't happen often.."" but they would waive some fees & provided there was no complications we would only need to come up with $2000 or ""it happens even less often"" we could sign possession of our dog over to one of their employees who would then assume financial responsibility - through emotional blackmail THEY STOLE MY DOG!!
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by SirThunder at Citysearch

Posted on Citysearch on 8/10/2008
Avoid at any cost for your pet's sake
The Tacoma Emergency Clinic is not where you want to take a sick pet. Details? email me at die2win@harbornet com
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by Oscarw at Citysearch

Posted on Citysearch on 4/12/2008
If you pet is a family member...take them anywhere but here
I took two of my animals to this facility at different times over the course of three years. Had I known at the first visit what I learned at the last visit, I never would have visited at all. I think it is very problematic that a medical facility does not keep records of medical services providedit is more than problematic, it is frightening. Drive to Seattle or anywhere before going here....
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