This is a place you hope that you will never have to come to. Yes, it is expensive. It sucks that it has to be paid up front, so bring a credit card if you can. It is your only option in the Kanawha Valley if your pet gets hurt after regular vets have closed. The people here are wonderful, and they saved my cat's life after she was hit by a car. They had her all weekend, and were very caring, and had no problems with us calling to check on her a few times a day. If this place wasn't here, my cat wouldn't be either.
Posted: 7/12/2012 • Link to this review
The vet here was amazing. She was very nice and thorough in explaining everything to me. They even gave me a CD with my dog's xrays on them. Yeah, they want their money that day, they are a business, not a charity.
Posted: 2/13/2012 • Link to this review
My sister had a 2week tiny chi pup that took a turn for the worse and needed put down. He was less than 1/2 pound and they wanted to charge her almost $100 just to put him to sleep. She didnt have the money but they said she could give him to them and they might be able to help him and she couldnt ask what happened. They were very heartless to her when she was already upset. She took him to Dr. Crank in Henderson and he didnt charge them anything to put him to rest. They are more worried about the money than helping anything. I will never go there again! If you dont have at least the $75 office charge, even in an emergency, they wont do anything to help you and would let you and your pet sit there and watch it die. You would be better off at home.
Posted: 9/01/2010 • Link to this review
My dog was pregnant & in distress on a Sunday so we took her in - didn't know we had to pay for everything that day & we didn't have an extra $1,000 laying around. They wouldn't let us pay half & half, so to save her life that day we had to sign her over to them. They said they would find her another home or give her to the animal shelter. They are all about the $$, not the animals. They should advertise that if you can't pay in full they won't give you back your pet - but they'll give it to somebody else or send it to be destroyed.
Posted: 6/15/2010 • Link to this review