Animal Hospital of Towne Lake

We have been going here for a few years. I keep mentioning to my husband we should switch vets and now I finally get my way. They tend to give us the wrong medications and we have to call them to notify the wrong animal with the wrong dose amount. I'm sorry but I didn't go to school to be a vet you should know. Secondly, if you ask for something to be doneit usually isn't done and you pay for something you didn't ask for. How hard it is to just listen to what the customer is looking for. I would not recommend them for older dogs. They usually want to charge you a big price to "So-call" save them but in terms it doesn't work. I know of other dog owners who went some where else with a "so-call" dying dog and is still currently living years later. I don't want a vet to practice on my animal anymore....

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I agree with the posters that notice an apathetic attitude and lack of continuity in the treating vet. It tells you that view your visit as nothing more than a means to make money. I don't begrudge paying money for my dogs medical care, but I do expect a high quality and thorough examination.
The clinic is poorly run and the record keeping is atrocious. Take your pet elsewhere.

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How uncaring to euthanize your loving pet, just b/c the dog exhibited some aggression issues HOW ABOUT WORKING WITH YOUR DOG'S PROBLEM. HOW ABOUT TAKING HIM TO OBEDIENCE TRAINING? An aggresion problem in a dog, is VERY fixable.. I think very hgighly of THE OTHER VETS that refused to put your dog down. They deserve my respect for being HUMANISTIC and CARING.....

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Vet: Dr. King

We had to make the sad decision to euthanize a dog of ours that had become unpredictable and aggressive (unprovoked). Our regular Vet had passed away a few months earlier, and so I made three phone calls about euthanizing our 48 lbs dog:

Vet # 1: "It will be $285 plus an office visit fee."

Vet # 2: rude lady: "We will NOT euthanize him if he comes in here all happy!" (though I had proof of a bite history)

Vet # 2: (AH of Towne Lake) "I am so sorry to hear that. We can schedule that for you and help you out."

The staff on the phone (Marissa) was more than helpful and sympathetic. The day of his euthanization, we came in, and, again, were greeted by kind and caring staff members who showed us to an exam room.

They took the time to lay out a comforter for us so our dog wouldn't be euthanized on a cold, steel table, and we met the Vet (Dr. King). She was very understanding after we explained the situation, the routes we had taken, as she had a similar dog in her past. She nailed the symptoms and tell-tale signs on the head.

Dr. King was VERY nice as was her Vet Tech. They gave us plenty of alone time with our dog, and after bawling like a baby, the Vet Tech patted our backs and was genuinely sympathetic.

I could not have asked for a better Vet or a more understanding staff.

Because of this (and the reasonable cost), we will not use another Vet and have made them our primary Vet for our other dog.

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I've used AHT for a few pets, for a few years, for a variety of services - I've been pleased all the way around. I feel all of the staff is caring, kind, and competent. Thanks.

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